Archive for October, 2008

October 29th, 2008

Budweiser “Wassup” Phrase Used in YouTube Ad for Obama

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Eight years ago, the “Wassup” phrase helped sell millions of cases of Budweiser. Today, it’s being used to help sell a political candidate.

Charles Stone III, who created the original campaign for Budweiser, has revived the phrase in a campaign posted on YouTube. Since Friday, one version of the ad has been viewed more than 2 million times.

Neither Anheuser-Busch nor its ad agency Omnicom can do much to stop the use of the phrase because neither company owns the “Wassup” slogan or concept. At one point, the brewer paid Mr. Stone about $37,000 to license the idea for five years, but that deal expired three years ago. As such, the slogan is arguably Mr. Stone’s to use as he wishes.

In an article in The Wall Street Journal, attorney Douglas J. Wood said, “If First Amendment butts up against copyright law, First Amendment would generally win, particularly when it’s done in a political context.” Since these ads would likely be seen as parody in a court of law, Mr. Stone probably has a case for his right to use the phrase. (In a separate incident, the First Amendment protection of parody helps explain why Al Franken can call Rush Limbaugh a “Big, Fat Liar” and get away with it.)

Reaction to the ad campaign hasn’t been all positive. Comments on the YouTube page where the ad is posted have ranged from support to outrage.

If we recall correctly, the Busch family are staunch Republicans. Should Anheuser-Busch sue to stop the use of the phrase for political purposes?  What’s your opinion?

October 28th, 2008

Mr. Clean is 50! Do You Know How Old Betty Crocker Is?

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It was 50 years ago that Mr. Clean was first introduced to the American public. Since then, he’s become an advertising icon any Brand Manager on the planet would like to have in their marketing toolkit.

Over time, Mr. Clean has continued to grow in popularity. A few years ago, in a sign that Mr. Clean was still top-of-mind in American consumer’s minds, he was “outed” by an influential blog which pointed out he wore an earring, tight clothes and was in excellent physical shape. But Mr. Clean came clean and, through a spokesperson, said that he wasn’t gay. (Not that there’s anything wrong with that.)

Here’s a quick quiz. See if you can match up the names of the advertising icons on the left to the appropriate dates of their launch on the right.

Tony the Tiger                    1944

Aunt Jemima                       1921

Jolly Green Giant                 1928

Betty Crocker                      1893

Smoky the Bear                   1951

The correct dates are outlined below. How many did you get correct? And what advertising icons are we missing? How about Mr. Peanut? Elsie the Cow? Or Dutch Boy?

Correct Dates: Tony the Tiger – 1951; Aunt Jemima – 1893; Jolly Green Giant – 1928; Betty Crocker – 1921; Smokey the Bear – 1944.

October 22nd, 2008

Does Viral Marketing Work?

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For about a decade now, marketers have been trying to figure out the secret behind viral videos. What makes one viral video take off and another fall flat on its face?

We’ve asked ourselves this question so frequently, we decided to put it to the test in this video from The 60 Second Marketer called “Does Viral Marketing Work?” It’s a fun little video that makes a good point about marketing while at the same time reading your mind.

Seriously. The video actually reads your mind.

Check it out and let us know what you think. Is it cool? Is it lame? Is it viral?

Only you can let us know.

October 21st, 2008

Walmart Launches Political Videos on Homepage

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Walmart has come up with a cool idea to keep their customers engaged and involved with their brand. They’ve added two videos to their home page — one from John McCain and the other from Barack Obama.

Both videos highlight the candidate’s positions on several key topics. Senator Obama’s is done in a nuts-and-bolts style, while Senator McCain’s is done in a more polished style.

You can check out the videos at the Walmart homepage.

What do you think? Was this a good idea for Walmart? Or are they sending mixed messages by highlighting political candidates on their website?

Let us know!

October 21st, 2008

Will Budweiser’s New Marketing Strategy Work?

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Recently, Budweiser announced that it was shifting it’s marketing strategy from campaigns that were outrageously creative to campaigns that did a better job of differentiating the brand.

Okay, we’re with you so far. Sounds like a good idea.

So, they tossed out all the outrageously creative ad campaigns they were doing and started with a blank slate.

Hmmm. Interesting. Keep going.

We’re pretty sure they did a gazillion dollars worth of new research to find out exactly what it is that makes Budweiser different. They are, after all, Budweiser and they do, after all, actually have a gazillion dollars. (Seriously. They do. Just look in their checkbook and it says, “A Gazillion Dollars.” We’ve seen it.)

Anyway, where were we? Oh yeah, Budweiser did a bunch of research that established some of the things that make Budweiser different. And what they came up with was “drinkability,” which is a term, we guess, that communicates that Bud goes down smoother and tastes better.

Okay, not a lot to argue with there. So where did it take them?

That’s the problem — where did the “drinkability” strategy take them? As you can see in Illustration #1, Bud’s old ads were “Outrageously Creative” which made them highly-memorable (Wazzzzup!) but not necessarily distinctive.

Today, their new campaign has shifted to “Stunningly Strategic” (see Illustration #2) which has put them in an arena of overly-boring, lame campaigns reminiscent of the original UPS “Brown” campaign.

You’ll recall the original UPS “Brown” campaign. Oh, that’s right, you probably don’t recall that campaign because it was so Stunningly Strategic that it simply bored people to death. We’re not kidding. They found people in Los Angeles who had watched the commercial and died of boredom.

(Okay, okay. We actually ARE kidding. Nobody died from watching the original UPS “Brown” commercials. They just felt like they died.)

So where were we? We were talking about how Budweiser’s new “Drinkability” campaign is so Stunningly Strategic that it just might bore people to death the way the original UPS “Brown” campaign did. (Again, we’re kidding about the UPS thing. Really. Nobody died. We’re just saying that to make a point.)

What can we all learn from this?

Several things:

  1. It’s very normal for a corporation’s marketing strategy to move back and forth between one extreme and another;
  2. The saavy marketer will resist the temptation to let the pendulum swing too far to one extreme or the other;
  3. If you do go to the extremes, you can suffer the fate of the old Bud spots which were so Outrageously Creative that they lost their ability to differentiate the brand;
  4. On the other hand, if you allow yourself to become so Stunningly Strategic, you just might suffer the fate of the original UPS “Brown” commercials which actually bored people to death (stop it already!).

The bottom line:

The sweet spot for all ad campaigns is something right in the middle, that’s on-strategy, but also has a high degree of memorability to it. If you can hit that sweet spot (easier said than done), you can knock it out of the park just about every time.

So, next time you get approached about doing something Stunningly Strategic or Outrageously Creative, resist the temptation to go to the extremes. The best campaigns are made up of ads that are on-strategy and highly-creative at the same time.

Give it a shot. If you do what we’re talking about here, there’s a pretty good chance you’ll hit it out of the park. And if that happens, we’ll all drink a toast to your success.

Check out Bud’s “Drinkability” Commercial by clicking here.

October 20th, 2008

AIMS Interview with Renee Kopkowski, VP, Communications of Mars Snackfood.

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On November 13th, the second annual Atlanta Integrated Marketing Summit will take place at the Crown Ravinia Plaza in Atlanta, Georgia.

Last year, the event drew 300 professionals to a summit that offered marketing, advertising, publicity and PR executives the latest thinking on integrated marketing, presented by high-profile marketing gurus.

Recently, Renee Kopkowski, VP, Communications, Mars Snackfood, sat down with Linda Lindsey, President-Elect of the Business Marketing Association, Atlanta Chapter, and an active part of this year’s AIMS event, to discuss the future of marketing, PR and communications.

AIMS:  In difficult economic times, where can a marketer get the most bang for their buck?

Renee: Public Relations and Word of Mouth activities can be very cost effective and help push product awareness when heavy ad spends may be difficult.

AIMS:  What is the most important business lesson you’ve learned and how did you learn it?

Renee: The importance of integration, collaboration, research and relationships.  Over the years, I’ve come to learn that you cannot depend on one form of marketing communications to carry your program or product launches.  You must take the time to really investigate who you are trying to reach on a tier 1, 2 and 3 level and be willing to let the correct discipline take the lead with support from the other disciplines even if it’s not your main area of expertise.  Each discipline may better reach each tier differently, and that format may not work the same way for a different campaign. While I feel that PR can lead almost any campaign, I learned with the M&M’S(r) “Inner M” campaign launch that PR on its own would have been weak.  We leveraged the ad campaign and the media buys to open the door to a few branded entertainment pieces and teamed it with a blockbuster traditional PR program, backed by online outreach.  Together, the campaign succeeded and still lives on today.

AIMS:  What career advice would you give someone who wants to go into marketing?

Renee: While you must understand the traditional marketing tenets, you must be willing to understand and be willing to deploy untraditional and, at times, intangible tactics.  The balance between traditional and untraditional methods will give you a leg up in any marketing organization.

AIMS:  What is the last advertisement that made you buy something?

Renee: The iPhone ads…to be totally honest, though, it was the iPhone news story on The Today Show prior to its launch that piqued my interest.  The ads closed the deal and the web reviews made me feel good about my choice.

AIMS:  Traditionally, B to B marketing has been 2 to 5 years behind B to C marketing, do you think technology is closing that gap?

Renee: Yes.  I see it as a 50/50 split and find that more people and media are turning to business experts and trade journalists as credible sources of information online and offline.  Good marketers know how to tap into both groups equally.

To hear Renee’s ideas on integrated marketing, register for the Atlanta Integrated Marketing Summit by visiting their site: www.atlantamarketingsummit.com. To learn more about Mars Snackfood, visit www.mars.com.

October 18th, 2008

Twitter Influence Spreads Around the Globe

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Make no mistake about it — Twitter is a global phenomenon and it’s spreading fast.

This chart highlights the global spread of Twitter. The U.S. is the most Twitter-ific (sorry, very corny) nation on the planet followed closely by Japan, Spain (Spain? Really?), and the U.K.

What makes Twitter such a hot application? It’s the next step in the democratization of the web. By leveraging the power of social communities everywhere, Twitter has grown in influence and authority.

Will it become the next YouTube or Facebook success story? Well, yeah, it kind of already is.

Will it be monetizable? That remains to be seen. YouTube, Facebook and MySpace continue to struggle with the monetization of their sites. That’s not to say they aren’t hugely successful, it’s just to say that they’re still in that early growth curve (just like Amazon was) where they haven’t started generating all of the profits they have the potential of generating.

October 15th, 2008

Reader’s Digest Ranks New York City as World’s Most Courteous

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There’s an age-old rule of branding that all good marketers are aware of. That is, you can spend all the money in the world marketing your product, but if the brand doesn’t live up to the promise, no amount of money will work.

New York City is living proof of that fundamental rule in marketing.

For years, New York suffered with a reputation that it was a cold, brutal place to live and that the people there were unfriendly and unhelpful. But all that has changed. Today, New York — and its citizens — have done a complete 180 and are doing everything possible to make the city enjoyable to live in and wonderful to visit.

One member of The 60 Second Marketer team lived in New York about 25 years ago. On a recent visit to America’s largest city, he noticed all of the dramatic changes that had taken place. Restaurants were exceptionally accomodating, taxi drivers didn’t lay on their horns at stoplights and the citizens went out of their way to be helpful.

It’s not just members of The 60 Second Marketer that have noticed. Apparently Readers Digest has done a global study on The World’s Most Courteous Cities and New York City came out on top.

New York City?

You betcha. Things have changed in Gotham. It’s no longer the dark, foreboding city it once was. Today, New York is bright, acomodating, friendly and good-spirited.

All this leads to a lesson in marketing and branding that everyone reading this should remember:

If you really want to see your brand grow, you have to be sure that its being true to itself. In other words, you have to figure out what it is your brand is all about and then make sure that brand essence is communicated in everything from your brochures to your employees.

If you’re interested in learning how to uncover your brand essence, check out “How to Differentiate Yourself: 20 Questions to Help You Knock the Socks Off Your Competition” in The 60 Second Marketer Articles section. It’s a great way to help you get started on becoming the next New York City.

Gosh. Who’d of thunk that becoming the next New York City would be a good thing?

October 14th, 2008

Obama Ads Show Up in Xbox 360 Video Games

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The game of politics is about getting your message out to the greatest number of voters possible. (More specifically, it’s about getting your message out to the greatest number of undecided voters possible, but that’s another story.)

Both John McCain and Barack Obama have run smart, relatively clean campaigns. (Thank goodness that George Bush’s “Swiftboat” campaigns are a thing of the past.)

Of particular note is the use of new and emerging media to market each party’s candidate. Both candidates have used the internet as well as Facebook, YouTube, Twitter and other new marketing tools to get their message out to the public.

But there’s a new twist — Barack Obama has just launched an ad campaign inside an Xbox 360 video game called Burnout Paradise. The ability to place ads inside video games is a technology that’s less than two years old, so it’s not a brand new technology. But what is brand new is that it’s being used by one of the political candidates to spread their message.

Senator Obama’s use of Xbox is definitely something worth checking out, no matter what side of the political fence you sit on.

Speaking of which, The 60 Second Marketer has come up with three things almost all Americans can agree on about politics:

1) That, generally speaking, this has been a fascinating, uplifting, invigorating election;

2) That both candidates are good, decent, honest people with a lot to offer our country;

3) That George W. Bush was in way, way over his head and should have stuck to running baseball teams.

October 13th, 2008

A 60-Second Guide to the Global Meltdown of 2008

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Hey, 60 Second Marketer fans. Here’s a quick, 60-second summary of the Global Meltdown of 2008 — how it happened and why it took place.

We’ve written this up for non-financial people (like ourselves) so we can understand what’s going on and where it will all end up.

Here goes:

In the 1990s, politicians, bankers and the housing industry concluded that by making mortgages easier to obtain, two things would happen: 1) more and more people would realize the American dream of owning their own home, and 2) the economy would be stimulated via a building boom fueled by all the mortgages that were being written.

Lenders realized that they could make tons of money by making “sub-prime” loans to people who didn’t meet the traditional credit requirements. In order to protect themselves from loan defaults, financial institutions turned to companies like AIG for insurance.

But the insurance policies that AIG and others were writing weren’t regular policies. They were a new kind of policy called a Credit Default Swap (CDS). CDSs were unregulated, which means that there was very little oversight on these policies. Worse still, the policies were off-balance-sheet, which means that they didn’t even show up on the traditional documents that investors and others use to review the health of a company.

According to Fortune Magazine, these policies were so easy to write that many of the transactions were completed via phone call or instant message.

Unfortunately, when homeowners started to default on their mortgages, that started a snowball effect. Many financial institutions went to their insurance agencies to collect on the CDSs. When too many of them came in, AIG and others were on the verge of defaulting, which meant that the government had to step in.

Because of all this, financial institutions have had their money tied up and have made borrowing money more and more difficult. This means that large corporations like General Motors can’t take out a short-term loans to offset normal cash flow issues.

To Recap:

  • In the 1990s, politicians and lenders decided to ease the requirements for obtaining a mortgage;
  • This was done to provide everyone access to the American dream, and to help fuel a building boom;
  • These high-risk mortgages were insured by non-traditional insurance policies called CDSs;
  • When lenders turned to insurance companies to collect on their mortgage losses, it started a snowball effect;
  • The result is that lenders had to slow lending to such a glacial pace that the economy has suffered as a result.

This Grand Drama has yet to finish playing out, but that simplified overview should give you an idea of how this all came about.

The good news is that America will get through this, just like it has gotten through other challenges. If we’re lucky, we may even be stronger as a result of all this difficult period. But no matter what happens, one thing is for sure — America will never be the same again.

October 10th, 2008

Financial Times Releases Information on Which States are Suffering the Most.

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Here’s a great map released by The Financial Times that highlights which states are suffering the most during the down economy.

For the complete story, visit The State of the U.S. Economy on the Financial Times website.

October 10th, 2008

What Do Walmart, Great Clips, Costco and a Bad Economy Have In Common?

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The bad economy isn’t bad for everyone. In fact, if you’re in the discount world, these are probably some good times for you. After all, the first thing that people do in a down economy is to start looking for ways to trim their budgets. And if you’re Walmart, Great Clips or Costco, those are the first places people turn to.

Speaking of watching your budget, if you’re a marketer and you’re trying to manage your ROI, one of the things you’re probably doing is to focus on highly-measurable forms of marketing including direct response.

If that’s the case, you might be interested in checking out some of the articles on The 60 Second Marketer website that focus on highly-measurable forms of advertising. These include “7 1/2 Rules of Email Marketing: A 60 Second Guide” and “The New Direct Response Television: A Roadmap for the 21st Century” both of which include great tools and tips on how to get the most bang for your marketing dollar.

Which brings us full circle to our main point — if you’re a consumer looking for ways to manage your budget, you can turn to Walmart, Great Clips and Costco. If you’re a marketer looking for ways to manage your budget, you can turn to direct response marketing.

October 7th, 2008

What Dell, Glaceau and Apple Know About Web Design That You Should Know, Too.

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There’s an aesthetic in web design that all marketers should know about. Dell, Glaceau, Apple and other brands are already putting this aesthetic to work, and you should, too.

It’s pretty simple, really. In fact it is simple — simple, clean, sparse, uncluttered design, that is.

As with a lot of industrial design these days, Apple led the way by incorporating their clean, crisp industrial design aesthetic into their website. Steve and Company were inspired by the minimalist stuff that’s been part of Asian design for years. You can see it in their stores, their products and their websites.

Dell Computers was quick to follow suit and designed a very clean, very easy-to-use website of their own. (Check it out — the Dell and Apple websites are amazingly similar.)

Now, what about Glaceau? As mentioned in previous blog posts, those guys really have their act together. They have an incredibly likable brand personality that comes across in everything from their website to their packaging. Keep an eye on these guys ’cause they really know what they’re doing.

When you get the chance, take a spin through all of the websites we’ve mentioned here. Then check out some of your favorites and send them our way. We’d love to compare notes on who’s doing the best web design work out there.

October 6th, 2008

Atlanta Integrated Marketing Summit Scheduled for November 13th, 2008.

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Several marketing-oriented organizations in Atlanta, Georgia, including the AMA, the Ad Club, the AIMA, BMA, PMA and the PRSA, have joined forces to create the second annual Atlanta Integrated Marketing Summit.

Last year, the event drew 300 professionals to a summit that offered marketing, advertising, publicity and PR executives the latest thinking on integrated marketing, presented by high-profile marketing gurus.

Recently, Paul Gigante, Founder and Creative Director of Gigante Vaz Partners, sat down with Linda Lindsey, President-Elect of the Business Marketing Association, Atlanta Chapter, and an active part of this year’s AIMS event, to discuss the future of marketing, PR and communications. Here are excerpts from Linda’s interview:

AIMS:  What is the next big thing in interactive marketing?

Paul:  Of course, there are quite a few, but mobile strikes us as an area which is very promising. The speed with which people are adopting the iPhone and other new devices represents a tremendous wave.  These devices are essentially portable web devices.  With the increase in the ability to deliver more robust interaction through these devices, we will see them become more of a marketing tool.

AIMS:  In difficult economic times, where can a marketer get the most bang for their buck?

Paul:  It depends on the specific audiences and needs of the marketer of course.  But broadly speaking, Search Engine Optimization as part of a wider Search Engine Marketing program or SEM is a relatively inexpensive and very effective thing to do.  There’s nothing more important for a marketer than being in front of the people who are already looking for you, so it always pays to optimize your site to increase organic (FREE) listings on search engines.   Nirvana here is that when someone searches a key word you want a click from, you come up in the first three organic listings.

AIMS:  What is the best investment a company can make with regard to marketing?

Paul:  The best investment you can make in marketing is time.  Time and attention from the top levels of management is crucial to the success of your programs.

AIMS:  What is the most important business lesson you’ve learned and how did you learn it?

Paul:  All business is personal.  Success comes when you focus on the individual career needs of the people you do business with, rather than just on how good your work is.

AIMS:  What is the “one” thing a marketing candidate should have on their resume?

Paul:  An active cultural life.

AIMS:  Traditionally, B to B marketing has been 2 to 5 years behind B to C marketing, do you think technology is closing that gap?

Paul:  First, B to B has long been oriented toward ROI evaluations with regard to marketing, something that consumer brands have been less interested in historically.  So I don’t know if they are “behind”.  That being said, good clients and their marketing agencies are closing the technology gap in terms of involving users.  Once you realize that business people are people too, you realize you can do more B to C types of things to reach them.  We’ve been doing that with great success for a long time.

To hear Paul’s ideas on integrated marketing, register for the Atlanta Integrated Marketing Summit by visiting their site: www.atlantamarketingsummit.com.  To learn more about Paul Gigante or Gigante Vaz Partners, visit www.gigantevaz.com.

October 2nd, 2008

Hey, NASCAR! Can You Teach the NFL a Few Things About Marketing?

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Okay, let’s be up-front about one thing — the NFL has had a long history of success dating back more than 75 years. So to say that the NFL has not succeeded in marketing might be a bit of a stretch. But that’s not what we’re here to talk about today. We’re here to talk about the FUTURE of the NFL, not its past.

Rule #1 in marketing is to get inside the mind of your customer. Before you think about any strategy, before you think about any tactic and before you think about executing either one of them, you need to get inside the mind of your customer and figure out what it is that they’re actually buying.

Most followers of the NFL are looking for one thing — excitement. They’re looking to live vicariously through the NFL players and to re-live their former glory (or imagined glory) on the field of battle. It’s really no more complex than that — show us larger-than-life athletes who do battle every Sunday in front of millions of fans and celebrate all the excitement that comes with that.

So why, then, does the NFL continue to suck the life out of their games? Why do they insist on taking any fun, originality or spirit out of professional football?

Every Spring, the owners gather together and come up with additional rules designed to make professional football as lame as possible. Do you want to spike the ball? Penalty. Do you want to celebrate after scoring a touchdown? Penalty. Do you want to dance with your teammates after a big sack? Penalty.

It’s mind-boggling that the owners can completely suck the life out of the game and come back every Spring and suck even more life out of the game. Do you want to see some energy and life in the fans? Then go to a college football game and check out the noise, the excitement and the energy. Do you want to see fans who are watching a game because of force of habit? Then check out an NFL game.

NASCAR could teach a few things to the NFL. The explosion in viewership of NASCAR that happened a few years ago was because they understood a fundamental rule of marketing — if you want to get people to buy your product, you need to get inside their minds and figure out what it is that they’re actually buying.

So, what is it that the NASCAR customer was buying? Was it watching a small car drive around a track 500 times? Absolutely not. What the NASCAR customer was buying was excitement, energy and escapism. So, with that in mind, NASCAR retooled how you EXPERIENCE a race. They put cameras in the car that enabled viewers to feel like they were the drivers. They made race-day events at the track as big a deal as the actual race. And they allowed the personalities of the drivers (both good and bad) to come through larger-than-life on the small screen.

The NFL, on the other hand, has done the exact opposite. They’ve done everything they absolutely can to minimize the personalities of the players and the teams. It’s as if the players were as old as the owners and decided that it would be unseemly to celebrate, make some noise or express themselves.

For the next 5 years, the NFL will be safe because they have a built-in audience. But as consumers look for more and more exciting things to do, they’ll start turning away to NASCAR, College Football, Extreme Sports and other adrenaline-inducing sports.

If you’re a business-owner, the very first thing you should do is to figure out what it is your customer is actually buying. Mercedes-Benz doesn’t sell cars, they sell status. Apple doesn’t sell iPods, they sell cool. Banks don’t sell checking accounts, they sell safety and convenience. (Okay, given the economy, that was a bad example, but you get the idea.)

The NFL should recognize that their customer doesn’t want to buy football, they want to buy energy, excitement and escapism. But if they keep on sucking the life out of the game, they’ll find their audiences dwindling more and more every year. And that, my friends, is something we can all learn from.


The 60 Second Marketer is a free online magazine brought to you by BKV Interactive and Direct Response. We try to provide quick updates on the newest tools, tips and techniques in marketing. We also try to accomplish that with a dose of humor or levity. As it turns out, we're pretty good at providing tools, tips and techniques, but we're not actually all that funny. Which would explain why people don't call us "funny" as much as they call us "laughable." Bummer. Our offices, for those of you who are interested, are located in Atlanta (404-233-0332) and Kansas City (913-648-8333). We also have offices on Bora Bora, but they don't have the phones installed yet.

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