Archive for June, 2009

June 29th, 2009

8 Marketing Tips for Business Owners and Entrepreneurs

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Joel Sussman, who is the President of Optimal Marketing Communications, shares some marketing strategies in an excellent blog posting (below) outlining 8 important tips for marketing directors, business owners and entrepreneurs.

Here are Joel’s thoughts on marketing communications:

How do you grab people’s attention, arouse their interest, trigger their desire, and motivate them to take action? Answer that four-part question correctly and you’ve identified the secret to achieving tremendous sales and marketing success in your business or profession. To complicate matters, however, the potential answers are as numerous and multi-faceted as the growing number of niche markets, products and services, and evolving marketing strategies and trends in our culture.

sale bags

While not all inclusive, the following list of marketing strategies, marketing tools, and small business marketing tips can help establish a marketing framework that can put your small business on a faster track to growth.

#1:  Gain Customer Confidence. Customer indecisiveness, skepticism, indifference, or confusion are among the top sales killers in the business world. It’s up to you to project an image of experience, quality, dependability, excellent customer service, and/or added value to your prospective customers in order to win their confidence and overcome sales objections. If you haven’t clearly communicated the advantages and solid reasons for them to do business with you, then they’ll be hesitant to commit and the sale will go to your competitor.

#2:  Penetrate awareness of your target audience by using an integrated marketing strategy, which in many cases would include a well-planned website marketing strategy. Stated simply: the more ways the public hears about you, the better your chances are for achieving brand recognition, credibility, and greater market share. Effective marketing strategy is partly the result of exposing your target audience to your name and your selling points (unique selling proposition) as often as possible (frequency), in as many ways as possible, and as cost-effectively as possible.

#3:  Sincere enthusiasm, in both print and in person, is contagious (and I’m not talking about using multiple exclamation points after sentences!!! That detracts from your credibility and perceived professionalism.) If you deeply believe in your products, services, your company, and yourself, then your prospects will pick up on that passionate attitude and feel confident and optimistic about doing business with you. Your words are important, but your nonverbal communication — your tone of voice, inflection, rate of speech, volume, facial expressions, your listening skills, eye contact, and overall responsiveness — can have an even greater impact on how you influence and persuade your prospective customers, clients, or members.

#4:  Purchasing is an emotional decision. Instill in your prospects good feelings about your company, your business relationship with them, and how you can improve their lives or solve their problem. Accomplishing that is at least as important in the sales and marketing process as focusing attention on product features and benefits.

#5:  Dispel distrust. Gain customer confidence and overcome potential feelings of distrust by offering written guarantees of satisfaction whenever possible, customer testimonials, references, and by joining respected and well-known professional organizations, such as the Better Business Bureau, Chambers of Commerce, and industry associations.

#6:  Impose a deadline. Counteract one of the biggest obstacles to closing a sale known to mankind: procrastination. To overcome the natural human tendency to deliberate, postpone, and delay, it’s often necessary to inject a sense of urgency into your ads, sales presentations, and marketing messages. Marketing Tip: Whether supplies are limited or prices are going up at the end of the month, some prospects need to have a deadline or an incentive to motivate them to take action now.

#7:  Create a small business marketing plan to identify and capitalize on your strengths and opportunities. Your marketing strategies should also take into account factors such as your weaknesses (and possible remedies), external threats (competition, economic factors, etc.), your marketing mix strategy (products/services, promotional goals, pricing strategy, and distribution decisions), media strategy, sales and expense budgets, target market analysis (know your customers), and readily available marketing tools, as well as marketing strategies and tools that you need to research or acquire.

#8:  Embrace Web marketing, because it’s powerful, it can be very effective, and it’s here to stay!
If you already have a web site, make sure it’s “optimized” for keywords that your prospects are actually looking for. You can find out what keywords your customers are searching for and how much competition you’re up against for those particular keywords by subscribing to a service, such as Wordtracker . Another vital aspect of raising your visibility on Google (and your sales potential) is to get other sites to link to your site. It’s generally referred to as getting backlinks or incoming links. This technique will bring you the optimal benefit when the sites linking to you are well-established, have a similar theme to your site, or are considered an “authority site”. (The ultimate authority sites from which to get links are government sites (dot-gov), educational institutions (dot-edu), and organizations (dot-org). Web sites that have gained quality incoming links from other sites tend to be ranked much higher by Google than those that don’t. All things being equal, more traffic usually translates into more sales and profits — and, of course, that’s the reason most people go into business.

June 26th, 2009

Hubspot Releases State of the Twittersphere Report

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If you’re a regular visitor to the 60 Second Marketer, you’ve heard us mention Hubspot and the fabulous job they do with inbound marketing. In fact, we’ve featured their Website Grader on our Free Tools page.

This month, Hubspot released their “State of the Twittersphere” report which highlights a lot of data they’ve collected though their TwitterGrader application. One of the more interesting pieces of data (in our opinion, anyway) was the list of the top 20 cities for Twitter users.

Here’s the list:

  1. London
  2. Los Angeles
  3. Chicago
  4. New York
  5. San Francisco
  6. Toronto
  7. Atlanta
  8. Seattle
  9. Boston
  10. AustinTwitter
  11. Sydney
  12. San Diego
  13. Washington, DC
  14. Melbourne
  15. Portland
  16. Houston
  17. Vancouver
  18. Dallas
  19. Brooklyn
  20. Philadelphia

It would be interesting to correlate the size of the city with the ranking on the report, thereby providing a true per-capita ratio of Twitter users to population. Anybody interested in providing that analysis?

Happy weekend.

June 25th, 2009

The 7 Most Important Items to Include in Your Next Press Release

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Today’s guest column is written by Todd Brabender, President of Spread The News Public Relations.

Have at it, Bob!Newspaper#2

In recent years there seems to be an increasingly common misconception among many entrepreneurs and business owners about public relations. Since starting my PR business more than a decade ago I have had more than a few clients come to me seeking “a P.R.” to get more customers interested in their products/businesses.

That’s right — a “P.R.”

Contrary to what some people think, P.R. is NOT an acronym for “Press Release” – it stands for Public Relations. P.R. is much more than just a press release and that distinction is very important to understand.

I often cringe when I see articles from well-intentioned “marketing” experts that say, in effect: “simply write a press release, pitch it to the media and just sit back and reap the benefits.” Unfortunately, it is far from being that simple. That statement pre-supposes that the media release/pitch is written well – containing all the right elements and newspegs to catch the media eye – and that it is pitched and maintained in the correct media market, which is often the downfall of many amateur PR campaigns.

By all means, a press release is an integral part of a PR campaign. But a press release alone does not a PR campaign make. A successful PR/publicity campaign for your business or product should include many, if not all of the following:

  1. An interesting, quality, newsworthy product/service that the media (and its audience) will find merit in;
  2. A concise, articulate media release or story pitch – not a glorified ad – detailing the benefits of your product/business/website and what effect it will have for it’s users;
  3. A supply of media “supportives” – product photos (digital & hard copy), possible review samples, etc.;
  4. An extensively researched media list detailing all applicable media outlets whose editorial profiles match your product/business profile. Here’s an important detail — the targets of your pitch should be “name-specific” not just “title-specific” media contacts. By that I mean the media market research you compile should give you particulars like “Sally Jones-Cooking Editor” not just Tribune Newsroom or Managing Editor;
  5. A solid, trustworthy media contact vehicle that gets your release/media kit directly into the hands of the appropriate reporter/editor/producer and allows them to respond easily to your pitch. (As always, beware of press release distribution services that often times indiscriminately spew your release to hundreds of untargeted media outlets with little or no results.) Research to find out the preferred method of receipt of your media targets – don’t just assume an email will suffice. Whether it’s by snail mail, email, fax or phone calls, the media can’t run your story if they don’t hear about it. For one reason or another, some media may decide not to include your product/business in a placement — but don’t let them say the reason is because they weren’t made aware of it;
  6. Meticulous media relations to immediately fulfill media requests (photos/interviews/product samples) and extensive media contact follow-ups over several months to generate as many placements as possible. Many times, media members can’t immediately respond to an initial pitch due to tight editorial deadlines and the time it takes to wade through a multitude of similar media pitches. I have found, without question, that the media interest continues to increase as you re-introduce the pitch and gently “rattle the media cage” over the course of the next several weeks/months;
  7. Some sort of media tracking capabilities — whether it’s your own media follow-ups, Internet research, or a professional broadcast/print clipping service. Having “hard copies” of the placements generated by your PR campaign can be invaluable in the further marketing of your business/product. Media placements are a unique validation of the market acceptance for your business/product and can help you convince new customers of that fact.

Think of launching a PR/publicity campaign like flying a kite. The press release (which aptly details your product/business) is the kite. But if your kite doesn’t have the proper amount of string, a good tail, a strong wind and the expert manipulation of the kite flier – it has very little chance of getting off the ground. But if all theses elements are in place – a PR/publicity campaign can send your business soaring like a kite on a breezy Spring afternoon.

Todd Brabender is the President of Spread The News Public Relations, Inc. His business specializes in generating media exposure and publicity for innovative products, businesses, experts and ventures.  He can be reached at (785) 842-8909.

June 24th, 2009

How VitaminWater, Heinz and Chiquita Create Brand Loyalty with Customers

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One of the most consistent problems we see in marketing is a brand’s inability to have a conversation with their customers and prospects. By having a conversation with your customers and prospects, you create brand preference and brand loyalty.brain fuel

A brand has a conversation with its customers:

  • when it speaks in plain English, not corporate-speak;
  • when it talks about things that are important to its customer (not what’s important to the corporation), and
  • when it has a dialogue, not a monologue.

About a year ago, the 60 Second Marketer wrote a blog posting on Glaceau and the fun, conversational copy they use on their labels. If you read the label on a VitaminWater bottle, you’ll notice that it reads more like a dialogue than a monologue.

heinzAnother company that uses this approach is Chiquita. They don’t have a large label for their product, so they’ve added short, snappy phrases on their labels that promote the benefits of the product. Each label is designed to leave a positive impression about the product and the brand in the mind of the consumer.

And, of course, there’s Heinz. For years, Heinz has been putting memorable, clever lines on their ketchup bottles. Their intent is to create a brand personality that stays with the consumer well past their purchase experience. After all, a brand isn’t just about positioning anymore, it’s about your experience with the product.

If you really want to create brand loyalty, you should ask yourselves the following questions:

  1. Am I using a conversational tone in all my marketing copy?
  2. Does my marketing copy have a personality that I can identify just by reading it?
  3. Does my copy sound as though I’m sitting at lunch or at a bar having a conversation with someone?
  4. Have I eliminated any words on my copy that smack of corporate-speak?
  5. Would my CFO be frightened by the casual tone of my copy? (NOTE: You want the CFO to be frightened by the casual tone of your copy. That’s why they’re not copywriters.)

When you have a conversation with your customers, you’re creating loyalty. Think of your relationship with your customer as a friendship. That’ll get you in the proper mindset for writing copy that’s fun, engaging and readable.

June 23rd, 2009

How to Use YouTube to Promote Your Product or Service

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There are more ways to use online video to promote your product or service than most people realize. Of course, we’re all familiar with YouTube, but did you know about Blinkx.com? Blinkx.com has over 35 million hours of video. It also has a search engine that analyzes each video and constructs a transcript of the audio to better find what you’re looking for.

Click here to find out the best techniques for using YouTube for marketing purposes.

Click here to find out the best techniques for using YouTube for marketing purposes.

MeFeedia.com uses social networking to help you find videos your friends are watching and Truveo.com lets users see the most frequently Twittered videos.

If you have content that you’d like to regularly upload to video serving sites, then be sure to check out TubeMogul, which lets you upload to their site once, and then does the rest of the work for you by uploading your videos to dozens of other video serving sites.

Finally, in case you haven’t checked it out, be sure to watch How to Use YouTube to Promote Your Product or Service on the 60 Second Marketer site. It’s a short, quick video with several important tips designed to keep you up-to-speed on how to use YouTube for marketing purposes.

June 22nd, 2009

Mercedes-Benz Launches New, $75 Million Ad Campaign

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Mercedes-Benz is launching a new $75 million advertising campaign, according to The New York Times. The new campaign for the car company will run on TV and in print and will focus on the car company’s core values (innovation and value) rather than price-cutting discounts.

For the full-length story click here. For a 60-second expert, read on:

CAR companies like Hyundai and Ford have been showing solidarity with consumers recently, running ads promising that the companies will help them should they lose their jobs.Picture 12

Mercedes-Benz USA is trying a different way to get customers to buy cars as it introduces its updated E-Class Series. The ad campaign for the midsize car, available as a sedan or a coupe, is the company’s biggest in two years, estimated at $75 million. It does not talk about great value or good deals. Instead, it focuses on the cars’ technology and heritage, a somewhat standard approach for the brand.

“Everyone has that trigger that’s going to get them out there in the marketplace again, assuming that they have the means and they’re just choosing not to spend it,” said Alex Gellert, the chief executive of Merkley & Partners, part of the Omnicom Group, which created the Mercedes print and television ads.

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Even given the sales challenge, Steve Cannon, the vice president of marketing for Mercedes-Benz USA, decided not to echo the recession-conscious marketing that other car manufacturers have used. Hyundai promised to help customers pay for their cars if they lost their jobs, an offer Ford and General Motors soon matched. A recent spate of ads for Honda’s Insight described it as “designed and priced for us all.”

“I’d rather tell our brand story, our innovation story, our value story, than join the chorus of everyone else that’s screaming ‘sale’ — that’s about the only message that’s out there right now,” Mr. Cannon said. “Customers have told us, ‘we know there are deals out there,’ so just getting on television with an expensive media plan and shouting, ‘there’s a sale,’ they already know that.”

The television spots will begin running on Monday. One starts with scenes of families admiring classic Mercedes cars and trucks at the Mercedes-Benz museum in Stuttgart, Germany. These are interspersed with scenes of a coupe driving along a forested road. At the end, the car bursts through the museum’s glass wall and spins into place alongside the other Mercedes cars. “Taking its rightful place in a long line of amazing performance machines,” the narrator says.

A television commercial for the sedan highlights new technology in the cars, like “attention assist,” which helps alert sleepy drivers, and an automatic braking system that kicks in when a driver loses concentration and is about to hit something. The narrator promotes the E-Class as “the future of the automobile.”

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Although Mercedes wanted to avoid emphasizing sale prices, it did place the starting price for the cars at the end of each television spot and in the print ads. At $48,600, it is almost 9 percent less than the starting price for the last set of E-Class cars, from the 2003 model year. The ads give just the price, though, not the discount. “For Mercedes-Benz customers, $48,600 is a huge value story, and those people know it, so I don’t have to go out and say, ‘value, value’ — that’s not appropriate for our brand,” Mr. Cannon said. “The folks that are looking for a midsize luxury sedan kind of understand the price points.”

The television ads will run in two phases: the one that starts Monday will run through July. The ads will resume in September, with the television networks’ season premieres. The ads will run on networks like Bravo and CNN and during news programs. Print ads will soon run in magazines like Architectural Digest, Golf Digest and Tennis. The online advertising, designed by Razorfish, a unit of Microsoft, includes home page advertisements on sites like Bloomberg.com and CNBC.com.

For his customers, “I think there’s a level of crisis fatigue and recession fatigue out there, marketing down to, ‘we feel your pain. We’re all in this together,’ versus, ‘this is who we are,’ ” Mr. Cannon said. “All the things that mattered to them before the recession, it still matters to them. But we have to work harder to break through, because the system has been shocked significantly.”

June 21st, 2009

Twitter, Social Media and the Second Iranian Revolution

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Today’s New York Times has an excellent article on how Twitter has been used in Iran to allow citizens to communicate with one another.twitter-logo

As a marketer, it’s important to stay up-to-date on all aspects of social media, even when they’re being used for political purposes rather than marketing purposes.

With that in mind, here are the key points from the New York Times article on Twitter (for the full article, click here):

1. Twitter Is a Tool and Thus Difficult to Censor

Twitter aspires to be something different from social-networking sites like Facebook or MySpace: rather than being a vast self-contained world centered on one Web site, Twitter dreams of being a tool that people can use to communicate with each other from a multitude of locations, like e-mail. You do not have to visit the home site to send a message, or tweet. Tweets can originate from text-messaging on a cellphone or even blogging software. Likewise, tweets can be read remotely, whether as text messages or, say, “status updates” on a friend’s Facebook page.

Unlike Facebook, which operates solely as a Web site that can be, in a sense, impounded, shutting down Twitter.com does little to stop the offending Twittering. You’d have to shut down the entire service, which is done occasionally for maintenance.

2. Tweets Are Generally Banal, but Watch Out

“The qualities that make Twitter seem inane and half-baked are what makes it so powerful,” says Jonathan Zittrain, a Harvard law professor who is an expert on the Internet. That is, tweets by their nature seem trivial, with little that is original or menacing. Even Twitter accounts seen as promoting the protest movement in Iran are largely a series of links to photographs hosted on other sites or brief updates on strategy. Each update may not be important. Collectively, however, the tweets can create a personality or environment that reflects the emotions of the moment and helps drive opinion.

3. Buyer Beware

Nothing on Twitter has been verified. While users can learn from experience to trust a certain Twitter account, it is still a matter of trust. And just as Twitter has helped get out first-hand reports from Tehran, it has also spread inaccurate information, perhaps even disinformation. An article published by the Web site True/Slant highlighted some of the biggest errors on Twitter that were quickly repeated and amplified by bloggers: that three million protested in Tehran last weekend (more like a few hundred thousand); that the opposition candidate Mir Hussein Moussavi was under house arrest (he was being watched); that the president of the election monitoring committee declared the election invalid last Saturday (not so).

4. Watch Your Back

Not only is it hard to be sure that what appears on Twitter is accurate, but some Twitterers may even be trying to trick you. Like Rick’s Café, Twitter is thick with discussion of who is really an informant or agent provocateur. One longstanding pro-Moussavi Twitter account, mousavi1388, which has grown to 16,000 followers, recently tweeted, “WARNING: http://www.mirhoseyn.ir/ & http://www.mirhoseyn.com/ are fake, DONT join. … #IranElection11:02 AM Jun 16th from web.” The implication was that government agents had created those accounts to mislead the public. ABCNews.com announced that Twitter users who said they were repeating (“retweeting”) the posts from its reporter, Jim Sciutto, had been fabricating the material to make Mr. Sciutto seem to be backing the government. “I became an unwitting victim,” he wrote.

5. Twitter Is Self-Correcting but a Misleading Gauge

For all the democratic traits of Twitter, not all users are equal. A popular, trusted user matters more and, as shown above, can expose others who are suspected of being fakers. In that way, Twitter is a community, with leaders and cliques. Of course, Twitter is a certain kind of community — technology-loving, generally affluent and Western-tilting. In that way, Twitter is a very poor tool for judging popular sentiment in Iran and trying to assess who won the presidential election. Mr. Ahmadinejad, who presumably has some supporters somewhere in Iran, is losing in a North Korean-style landslide on Twitter.

6. Twitter Can Be a Potent Tool for Media Criticism

Just as Twitter can rally protesters against governments, its broadcast ability can rally them quickly and efficiently against news outlets. One such spontaneous protest was given the tag #CNNfail, using Internet slang to call out CNN last weekend for failing to have comprehensive coverage of the Iranian protests. This was quickly converted to an e-mail writing campaign. CNN was forced to defend its coverage in print and online.

June 20th, 2009

What’s Your Marketing IQ? Find Out Now.

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Not long ago, the 60 Second Marketer created two different Marketing IQ tests that give our visitors the ability to see how they stack up compared to other marketers around the globe.Req question

The test has been a big hit and has created quite a buzz among our visitors.

Have you taken the test yet? There are two of them, one advanced and one intermediate. (We figured there was no need for a beginner’s test because our visitors are typically mid- to senior-level marketers who want to stay current on the latest trends in marketing.)

In any case, the test is a lot of fun and is definitely something worth checking out. If you’re interested in taking the quiz, just click 60 Second Marketer Marketing IQ Test.

Enjoy!

June 17th, 2009

The End of the Unique Selling Proposition

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For decades, marketers and businesspeople have focused on developing their USP, or Unique Selling Proposition.

The idea was that each and every product has something unique about it that differentiates it from other, similar products.Sale - Bags

The problem is that very few products are unique. Just ask people who sell aspirin or gasoline or any other commodity product.

So where does that leave us? It leaves us with something Jeanette McMurtry of e4 Marketing mentioned in a recent seminar — the Emotional Selling Proposition. An Emotional Selling Proposition focuses attention on the emotional connection consumers have with your product or service.

So, for example, if you’re Coca-Cola, your Emotional Selling Proposition revolves around History/Classic/America. But if your Pepsi, your Emotional Selling Proposition revolves around New/Trend-Setting/Active.

This works for just about any product. Take Starbucks, for example. Their Emotional Selling Proposition revolves around the feeling of comfort, peace and soothing satisfaction that washes over you when you walk through their doors. If you were stopping by McDonald’s to get a cup of coffee from them, the emotional experience would be completely different.

The Bottom Line:

As a marketer, you should be aware that people buy many products for emotional reasons and then justify that purchase for logical reasons. Get inside the mind of your consumer and try to figure out the hidden motivators for buying your product. Once you’ve got a handle on those, be sure everything you do — everything — taps into that emotion in one way or another.

June 16th, 2009

Email Marketing Tips for Business Owners

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Experian Marketing Services is a company that provides information, analytical tools and marketing services to businesses who want to target different consumer segments. They’ve been around for quite some time and are considered one of the better, more established companies of their kind on the planet.

If you like what you're reading about here, click the icon to go to our home page which is packed with useful tips.

A recent report provided by Experian called the 2009 Digital Marketer: Benchmark and Trend Report provides a great deal of data and information that would be useful for marketers of all stripes.

One section of the report focuses on email marketing. For the full report, just click on the link above. For a quick summary of the key email findings, read on:

  • In 2008, marketers turned to email to boost revenue by increasing the frequency of the email campaigns.
  • Retailers that increased email frequency as a defensive strategy to counter the competition have seen a general increase in transaction rates per subscriber, indicating that the increased frequency was successful in capturing market share.
  • Even with dramatic frequency increases, performance decreases were minimal, as the adoption of life-cycle programs, triggers and remarketing techniques became more common.
  • Interestingly, the most popular days of the week for email during the 2008 holiday season were Monday and Friday, as companies took advantage of weekend promotions to motivate holiday and gift purchases.

The Bottom Line for You:

As stated on several occasions by the 60 Second Marketer, even thought Social Media is the big, hot topic right now, it’s important not to forget some of the fundamental tools in the tool box.

Email marketing is still one of the best ways to stay connected with your customers. Best of all, there is a decade’s worth of case studies and best practices with email, so you’re not trying something for the first time, the way you would be with Social Media.

Don’t ignore Twitter, LinkedIn, Facebook and YouTube — they can be effective tools. We’re just reminding you not to forget about email, direct mail, print, radio, TV and other forms of traditional marketing.

If you like what you read today, you can have these blog posts delivered to your in box each morning by clicking here. Or, you can sign up for our free weekly e-newsletter by clicking here.

Posted by Jamie Turner, Chief Content Officer of the 60 Second Marketer, the online magazine of BKV Digital and Direct Response. Jamie is also the co-author of How to Make Money with Social Media.

June 15th, 2009

Dell Uses Twitter to Generate $2M in Incremental Sales

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If you’re a regular reader of the 60 Second Marketer blog, you know that we’re big fans of Dell Computer’s use of social media. They were an early adopter of social media and have continued to to leverage it to their benefit.ShopOnline

It took Dell about 18 months to generate its first $1 million in revenue through it’s @DellOutlet Twitter account. The DellOutlet page has about 641,000 followers, all of whom tune in to stay up-to-date on special offers from Dell.

It took Dell 18 months to generate it’s first million on Twitter, but it only took them about 6 months to generate their second million.

Oh, sure, a couple of million dollars to a $61 Billion corporation isn’t a lot of money, but when you think of the ROI on that cash, it’s very impressive. Just as a completely wild guess, let’s say the DellOutlet on Twitter is run by 10 people devoting 15% of their time to it. If the average salary for those 10 people is, say, $50,000 per year, then it only cost Dell $112,500 in salaries to generate $2,000,000 in revenue. That’s a rough guess at an ROI that any CFO would be thrilled with.

Here’s what we can learn from Dell’s experience:

1) Social Media can be measured. The best way to measure the revenue generated by social media is to create a landing page that tracks conversions. If you’re not doing that, you’re missing out on the #1 way to measure a social media campaign.

2) Social Media generates buzz. We’re not the only blog that’s mentioning this story right now. There are hundreds of other media outlets who are reporting on Dell’s success. Right now. As you’re reading this. That’s great PR for Dell.

3) Social Media creates brand loyalty. Let’s say you’re an IT purchaser for a large corporation. Let’s say you just saved your company $10,000 by buying a batch of laptops through DellOutlet. Let’s say your boss was very happy about that. Question: Where do you think that IT purchaser is gong to look next time they need to purchase computers? You guessed it — Dell.

Social Media is a bit over-hyped right now. But it’s also a very real, very tangible tool for marketers. Don’t underestimate it. Don’t overestimate it, either. Just use it. You won’t be disappointed.

June 13th, 2009

iCharts Brings Data to Life for Number Crunchers

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A fundamental reality of business today is that we’re starting to get overwhelmed with data and information. If you’re a marketer and you’re tracking the results of a complex campaign that might combine TV, paid search, social media and email marketing, just looking at a spreadsheet of data can be confusing.

That’s where iCharts comes in. iCharts is a cool, new website that provides businesses a way to show online charts in simple, easy-to-use fashion. What makes the charts so cool is that they’re interactive and can be manipulated on the spot.

The iChart on this page outlines the U.S. Budget and Deficit since 1940. But if you move the little scroll bar at the bottom of the chart, you’ll notice that the chart is dynamic and can change on the fly.

What makes this so cool is that you can embed the charts into your website and provide a more engaging, interactive experience for your visitors.

Take a spin through the iChart website. We think it’s a cool, new tool and we’re pretty sure you’ll agree. We’re already tinkering with ways that we can use iCharts on the 60 Second Marketer website and the 60 Second Online University website. Stay tuned!

June 11th, 2009

5 Tips on How to Use Social Networking Tools Without Forgetting the Relationship

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WebDiceSocial networking offers endless potential for companies to promote and build their business online. But savvy businesses should remember “social” is just as important as “networking” when it comes to using tools like Twitter and LinkedIn, marketing expert and entrepreneur Drew Gerber says.

“While the new social networking tools are a powerful way to reach a lot of people, what really makes a difference is the personalized touch,” says Gerber, CEO of Blue Kangaroo and creator of PitchRate.com.

It’s a little like that bestselling book by Robert Fulghum, All I Really Need To Know I Learned In Kindergarten, according to Gerber. “To be successful with social networking, you have to play well with others.”

Here are 5 tips on how to use social networking tools without forgetting the relationship aspect:

1.  Share your goodies: To be successful with social networking, remember to provide valuable information that people can use. Provide 12 things of value for every one thing you are getting back.

2.  Take interest in others: Engage with people online just as you would if you were building a business relationship one on one. If someone comes in and all they want to do is promote, promote, promote themselves, it doesn’t go anywhere.

3.  Be polite: People have a tendency to say things online they would not say face to face. Avoid that pitfall, and don’t say anything you wouldn’t want your parents to read.

4.  Make sure everyone is included: If you are participating in an online discussion, let other people have a chance to share their ideas and perspectives and wait your turn.

5.  Have fun and be creative: Think of ways you can share information about your product, your business or yourself that are fun and make people want to follow you.

These tips work because social networking is all about building community, Gerber says. “Just like the community you live in offline, the people that have a say are the people who are engaging and really provide value for the community,” he adds.

To learn more visit: www.PitchRate.com.

For articles or interviews, send requests to Jennifer@publicityresults.com or 239-573-0088.

June 9th, 2009

The Top Three Email Myths Busted!

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One of the best White Papers we’ve come across in a long time is the Guru’s Guide to Email Marketing Success from Lyris|HQ. It’s packed with excellent information and is well-worth downloading.dont do it!

Lyris mentions that there there are a number of email marketing myths that are simply not true. Here are the top three email myths and why you can ignore them.

Myth #1 — Never Use The Word “Free”: Contrary to what has been reported in the past, the word “free” wil not cause any of the major spam filters to reject your email. According to Lyris, when used correctly, the word “free” can provide a powerful boost to your results.

Myth #2 — Don’t Send Emails on Weekends: In general, distributing your business emails on Tuesday, Wednesday or Thursday is a good rule of thumb. (Interestingly, in an online poll of the 60 Second Marketer community, our readers prefer to receive the 60 Second eNewsletter on Fridays.) All that said, if your company’s offering is particularly relevant to your subscriber’s weekend lives, consider testing different distribution times on Saturday and Sunday.

Myth #3 — You Can Improve Your Results by Growing Your List: Increasing the size of your list is often a good thing, but a quality list of active, interested and motivated subscribers/customers is really the end game on which you should focus. Consider taking steps to clean out the dead wood in your list. At a minimum, you should reduce the energy you spend on your inactive members.

There’s a great deal of information in the Lyris White Paper and we’ll be providing 60 Second Sound Bites of it in the future, but if you’d like the whole ball of wax, be sure to download it by clicking the link.

June 8th, 2009

Top 10 Free Marketing Tools on the Web

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If you’re a regular visitor to the 60 Second Marketer website, you’ve probably visted our “Free Tools” page. It’s been set up to provide our community with some of the best free tools for marketers on the web.webpages

If you haven’t visited the 60 Second Marketer Free Marketing Tools page and you’re just too darn busy to click the link we just provided you, then you can scan the links below and visit the specific tools directly.

Google Hot Trends: Interested in finding out what’s on the mind of your consumer? Then check out Google Hot Trends. It tracks the fastest-rising keywords on the net.

Slide Share: Do you want to find or share presentations online? Then visit SlideShare where you can sort through presentations on a wide variety of topics.

60 Second Forum: Check out the 60 Second Forum on LinkedIn and/or Facebook where you can swap ideas, information and case studies with other marketers.

Microsoft Audience Intelligence: Some people are just tire kickers and others are real prospects. Find out which keywords appeal to which group, with this behavioral marketing tool from the guys in Seattle.

60 Second Online University: Looking for in-depth tutorials on the newest trends in marketing? Then visit 60 Second Online University where you’ll find seminars to help build your business and supercharge your career.

Viral Video Chart: Would you like to see what the hottest viral videos are right now? Then check out the Viral Video Chart from … Viral Video Chart.

Twitter Search: Twitter Search helps you track what people are Tweeting about all in real time.

Marketleap: Are you interested in finding out how many inbound links you have pointing to your site? Then check out this great free tool from Marketleap.

Imap Website Usability Enhancement: Are you interested in supercharging your website? If you’re interested in getting a free snapshot analysis of your website (a $395 value), check out iMap Usability Snapshot.

MarketingProfs and Marketing Sherpa: We wouldn’t be properly serving the 60 Second Marketer community without mentioning our friends at MarketingProfs and Marketing Sherpa. Both organizations do a top-notch job of providing excellent tools for marketers around the glob.

We’re always looking for great, new tools to add to the Free Tools page on the 60 Second Marketer. What have we missed? Are there any tools you think should be added?


The 60 Second Marketer is a free online magazine brought to you by BKV Interactive and Direct Response. We try to provide quick updates on the newest tools, tips and techniques in marketing. We also try to accomplish that with a dose of humor or levity. As it turns out, we're pretty good at providing tools, tips and techniques, but we're not actually all that funny. Which would explain why people don't call us "funny" as much as they call us "laughable." Bummer. Our offices, for those of you who are interested, are located in Atlanta (404-233-0332) and Kansas City (913-648-8333). We also have offices on Bora Bora, but they don't have the phones installed yet.

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