Archive for August, 2009

August 31st, 2009

How to Launch a Social Media Campaign: A 10-Step Plan

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There’s so much talk going on about social media these days that we sometimes forget that in order to run a social media campaign, you have to set it up first.GirlAtComputer

As mentioned in my post over the weekend called “How NOT to Run a Social Media Campaign,” you can’t simply upload a corporate video to YouTube and proclaim that you have a social media campaign. It takes more thought, planning and attention than that.

With all that in mind, we’ve come up with a 10-step social media action plan to help you get going. This is a list of some of the questions you should ask yourself (and your team) prior to launching a social media campaign.

Here’s goes:

  1. Competitive Assessment: What are your competitors doing in this space already? What can you borrow from them?
  2. Internal Situation Analysis: How much awareness is there of social media within your company? Is there an understanding that it can be measured and create a positive ROI?
  3. Major Objectives: What are you trying to accomplish with your social media campaign?
  4. Consumer Thought Process: What is the typical sales cycle for your product? How much trust do you need to build before you can make a sale? (Hint: The more expensive the product, the more trust needs to be built.)
  5. Key Strategies: What approach are you going to take in order to have a successful program?
  6. Brand Essence: What is your brand essence and how are you going to communicate that using Social Media?
  7. Positioning: How is your brand currently positioned in the marketplace? Where do you want it to be positioned as a result of your social media campaign?
  8. Essential Message: What is the essential take-away you want customers and prospects to have after engaging with your brand via Social Media?
  9. Tactical Plan Overview: Which Social Media platforms are you going to use for your program? Which tools are you going to use to measure the success of your program?
  10. Executional Roadmap: What are your SMART Goals for this plan? How are you going to be held accountable for them?

Those are just some of the questions you’ll want to have answers to prior to launching. Did we miss any obvious ones? Probably. So let us know what questions you’d add. We’d love to hear from you!

August 31st, 2009

Two Terrible Trends on Twitter

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Twitter is still evolving. We all know that.

Twitter isn’t going away any time soon. We all know that, too.twitter-logo

But there are a couple of disheartening trends that have taken place on Twitter recently, and they run the risk of destroying this burgeoning Social Medium.*

The Two Terrible Trends on Twitter are:

  1. Twitter being used to SPAM unsuspecting users. It was bad enough when Twitter users started being followed by people with get rich quick schemes, but now we’re starting to get SPAMMED by porn sites. That’s disappointing to say the least.
  2. Twitter being used as an advertising medium rather than a social medium. The idea behind all Social Media is that it’s a conversation and by that we mean a two-way conversation. But with increasing frequency, people are starting to send out Tweets that have no intention of creating a conversation. They have every intention of sending a one-way advertisement, but no intention of a two-way conversation.

Does this mean the end of Twitter?

No. Twitter isn’t going away. You’ll recall that email went through the same difficult adolescence. But now, email is a useful marketing tool that is being used properly with increasing frequency.

So, that’s the bottom line — Twitter isn’t going away, it’s just evolving. And part of the evolution of any marketing tool is the awkward adolescent stage.

Hang tight. It’ll be a bumpy ride. But this’ll all get worked out.

*Special thanks to 60 Second Marketer follower Steve who mentioned in our post called  “How NOT to Run a Social Media Campaign” that Social Media is plural and Social Medium is singular.

August 29th, 2009

How NOT to Run a Social Media Campaign

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Social media continues to get a lot of attention — and justifiably so. It’s the biggest, most complex, most dynamic change to happen in marketing since the invention of television in 1923. (In case you’re wondering, yes, TV was invented in 1923, but it didn’t take off in the U.S. until the early 1950s.)SmilyFace

With all the stuff going on in Social Media, it’s not surprising that people are making plenty of mistakes. With that in mind, we’ve decided to compose a list of how NOT to run a Social Media campaign.

  1. Don’t upload a corporate YouTube video and claim you “have a Social Media campaign.” Social Media is about a conversation, not about uploading a YouTube video.
  2. Don’t sit on the sidelines. As 60 Second Marketer visitor Ruby Gottlieb once said, “In order to understand Social Media, you have to use Social Media.”
  3. Don’t downplay the importance of Social Media. We can all agree that Social Media is a bit over-hyped right now. But don’t discount it. It ain’t going away and if you think it’s just a fad, you’re wrong.
  4. Don’t think you can do Social Media in 10 minutes a day. That would be like thinking you can have a relationship with your spouse by having a 10 minute conversation each day. Trust me, that doesn’t work.
  5. Don’t think that Social Media is only about YouTube, Facebook and Twitter. Again, Social Media is about having a conversation and there are plenty of channels to have a conversation in.
  6. Don’t assume Social Media can’t be measured in very real terms. In an upcoming online seminar, we’ll show you how to set up, run and measure a social media campaign. Yes, it can be done. And we’ll show you how. (As soon as we get finished writing the darn thing.)
  7. Don’t forget that Social Media is about Mobile Media, too. The impact of Mobile Media will continue to grow. This year is the year of Social Media. Next year is the year of Mobile Media. Remember to integrate your Social Media campaign into the Mobile Media world.
  8. Don’t think that Social Media is like traditional marketing. Traditional marketing was a one-way street. Social Media is a two-way street. As such, be sure to participate in the conversation. Leave blog comments, Re-Tweet interesting content, comment on someone’s Facebook page. Connect!
  9. Don’t think Social Media will sell itself. Oh, sure, Social Media is so hot now that even your CEO knows about it. But there are still people who will need to be convinced of its value. You’ll need to consistently sell them on the value of Social Media, especially if the person you’re convincing has CFO in their title.
  10. Don’t think you can run a Social Media campaign from a silo. Social Media is about engagement across many platforms. Remember that and keep on rocking.

We’ve watched a lot of people jump into the Social Media fray over the past year or so. They’re the brave ones who were the first to dive in. Now, you can use your “fast follower” strategy to learn from their mistakes and jump in right along with them.

This is only a partial list. Are there any mistakes you’d like to add? If so, let us know. Our readers would like to see them.

August 27th, 2009

How to Use Mobile Media to Connect with Customers

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Not long ago, Christopher Carfi, the CEO of Cerado, wrote an article for the 60 Second Marketer called “How to Use Mobile Media to Connect with Customers.” iPhone

It’s a terrific article with a lot of good insights into the world of mobile media. As such, we thought we’d re-post it for our loyal blog readers.

Here’s Christopher’s article:

“Marshall McLuhan pointed out that whenever we get our hands on a new medium, we tend to use it like older ones. Early TV broadcasts consisted of guys sitting around reading radio scripts because nobody had realized yet that TV could tell stories differently,” noted writer Clive Thompson said in a recent Wired Magazine article. In a similar vein, the earliest websites were, in many cases, “brochureware” that had been merely ported to the web. (For an example, check out this Wells Fargo website, ca 1997, courtesy of Archive.org).

This pattern is repeating itself with the new medium of mobile, where ideas that had worked in the past such as coupons and “push” advertising are in many cases simply being moved over to a new communication channel.

But are we selling ourselves, our companies, and our customers short with this approach? With mobile, there is a nearly green-field opportunity to empower customers in ways that have never been done before. Think about it. What a lot of organizations are doing today is grafting “mobile” on the same old types of campaigns that were done in other channels.

In the traditional view of business, we look at the customer through the lenses of “marketing,” “sales,” and “support.” However, these are all things that we do to customers, not with them.

If we look at business relationships from the customer’s point of view, instead of our own, each of the above-mentioned activities has a parallel. Instead of “marketing,” a customer does research to determine what she might want to buy. When we are “selling,” the customer is buying. And where we have a support function, the customer merely wants to get support for a problem.

In addition to the customer-centric “research, shop, get support” parallels, the advent of blogging and social networking has enabled two additional activities from the customer’s point of view, connection and conversation:

“Connection” is the identification of the other individuals who are in your community; these people are referred to as your “friends” in many cases.

“Conversation” is the set of interactions between those connections. “Conversation” can be as simple as commenting on a review site like Yelp.com or as complex as setting up a global push to support non-profits.

Thinking of these five customer-driven components – research, shop, support, connection, and conversation – from a mobile point-of-view opens up a number of new horizons for us. They help us to create something new and valuable, instead of repaving the well-worn traditional marketing cowpaths. Organizations such as Heavenly Mountain, Network Solutions, Comcast, and BlogHer are all exploring new territory in enabling mobile capabilities for their customers and community members around these five pillars.

We need to remember that mobile is an entirely new medium. While we may be tempted to do “the same thing” that we always have as marketers, there are entirely new opportunities in the space. By looking at things from the customer’s point of view, instead of our own, and concentrating on the customer’s needs for research, shopping, support, connection and conversation, we will have the opportunity to move this medium beyond “reading radio shows in front of a camera” and enable it to achieve its true potential.

Author Bio:

Christopher Carfi is a Social Media/Mobile Marketing expert who looks at everything from a customer’s point-of-view. He is the CEO of Cerado and has an award-winning blog called the Social Customer Manifesto.

August 26th, 2009

Free Marketing Tools for Marketing Directors

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Have you checked out the Free Tools page on the 60 Second Marketer website lately? If you haven’t, you should stop by for a visit. While you’re there, you’ll notice several cool tools for marketers — all of which are free.HandWeb

Here’s just some of what you’ll find:

  • GoingUp: An exciting new website that provides analytics tools for marketers using the web.
  • TweetDeck: One of the best ways to keep track of your inbound and outbound Tweets.
  • Website Grader: Our friends at Hubspot have done a great job with their inbound marketing program. (We’d be lying if we didn’t admit we’re a tad envious!)
  • iCharts: Another one of our favorite tools on the web. This is a very, very cool way to present data.
  • Compete.com: Are you interested in comparing your site’s traffic to your competitors? Then check this out.
  • Microsoft AdCenter: Find out which keywords appeal to which target market with this behavioral marketing tool from Microsoft.
  • Viral Video Chart: Check out which viral videos are making the rounds with this terrific tool.

Those are just some of the 18 different free web tools for marketers we’ve profiled on our Free Tools page. Do you know of any that should be included? Let us know about them!

August 25th, 2009

What’s the Point of Having a Website if Nobody Can Find It?

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This is a blog post inspired by Kyle Wegner, who wrote two great articles about Twitter on the 60 Second Marketer website. One is called How to Sign Up for Twitter. The other is called The 8 Most Important Things to Know About Using Twitter. And both are worth reading.

What's the point of having a website if nobody can find it?

What's the point of having a website if nobody can find it?

About a year ago, I was in a meeting with Kyle at BKV, the direct response and interactive agency that sponsors the 60 Second Marketer.  Without giving it much thought, Kyle began talking about the value of a robust SEO strategy.

“SEO is  critical part of any online marketing strategy,” he said, “After all, what’s the point of having a website if nobody can find it?”

It was a simple, innocent statement. But sometimes the simplest comments carry immense clout and power.

What’s the Point of Having a Website if Nobody Can Find It?

It’s a mistake that’s all-to-common for many businesses. They spend thousands and thousands of dollars building their website, but forget that that’s only half the battle. The other half is getting people to find the website.

If you’ve built a website and you’re struggling with the “Where do we go next?” issue, here are some articles on the 60 Second Marketer website that you should probably be familiar with:

The Long Tail. There it Goes Again. By Seth Godin

SEO Tips and Tricks Everyone Should Know. By Scott Corbett

How Search Engine Spiders Work. By Jamie Turner (that’s me, folks)

These articles will give you a taste of all the great content on the 60 Second Marketer website (which, for the time being, is a free service). Take a dive into these articles, then take a spin through our 60 Second Videos page. It has a great deal of additional content that you’ll find just as helpful.

Speaking of being helpful, a special thanks goes to Kyle Wegner who uttered those soon-to-be-famous words, “What’s the use of having a website if nobody can find it?”

August 23rd, 2009

Non-Profit Program Helps Local Children Support Impoverished Children Overseas

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Kids4Kids360Logo

Kids4Kids360 helps children in local communities do small fundraisers to support impoverished children abroad.

With increasing frequency, marketing directors understand the value of good corporate citizenship. If 21st century marketing is about building trust and engagement with customers and prospects, then you know that lending a helpful hand to the non-profit world is not only a good thing to do as a person, but a good thing to do as a businessperson, as well.

If you’ve been hanging around the 60 Second Marketer for long, you know that we support a charity called A School Bell Rings. It’s an official 501c3 non-profit organization that builds schools for impoverished children around the globe.

A School Bell Rings has just launched an exciting new program called Kids4Kids360. It’s designed to help children in local communities help impoverished children around the globe. They do this by helping local kids do small, simple fundraisers. The tax-deductible donations are then used to buy textbooks, art supplies and sports equipment for impoverished children at schools supported by A School Bell Rings.

The whole idea is that if you teach young children how to help one another, they’ll grow up to be more tolerant and compassionate adults. Better still, they’ll grow up to be the leaders of tomorrow, which will hopefully make the world a more peaceful and loving place.

If you have a young child, or if you know a scout troop, classroom or sports team that is looking for a way to conduct a small fundraiser to help children abroad, please visit the Kids4Kids360 website. You can also visit the Kids4Kids360 Facebook page, or follow Kids4Kids360 on Twitter.

It’s an exciting new program and, with your help, will benefit children both here and abroad.

August 22nd, 2009

How to Increase Your Rankings on Google, Yahoo and Bing

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As a marketing director, one of the most important aspects of your job is to ensure that you’re doing everything you can to keep your SEO rankings high in Google, Yahoo, Bing and other search engines.GooglePage

There are encyclopedias written on the “secrets” of search engine optimization. And, to be sure, there is a science to it. But if you’re a typical marketing director with a) too much to do, and b) not enough time on your hands, then the secret to increasing your rankings is really quite simple:

Just follow the rules.

And the rules are to include relevant, interesting content that’s updated regularly and helpful to your visitors.

As surprising as that may sound, just following that simple guideline can get you 85% of the way towards your goal. (The other 15% can be achieved by applying some of the “secrets” that are known by SEO specialists.)

What do we mean by “follow the rules?” The best way to find that out is to watch this 60 second video called “Google Wants to See You Naked” on the 60 Second Marketer site. You can also read this very short article on the site by SEO specialist Scott Corbett called “SEO Tips and Tricks Everyone Should Know.”

Both resources will help you get started on the basics of SEO, and that’s 85% of the battle.

Good luck!

August 21st, 2009

Two Good White Papers from a Member of the 60 Second Marketer Community

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Bob Hanson runs Quantum Leap Marketing and was an early-adopter of webinars. In fact, he’s got so much experience running them that Citrix works with him as part of their outreach strategy for GoToMeeting. His team was running 50 webinars with 15,000 registrants a year
when most of us were just starting to attend them,
and now his clients do over 1,500 in a given year.Laptop Megaphone

Bob has written two white papers that might be of interest to readers of the 60 Second Marketer blog. The first is called “How to Market and Sell Services with Events and Webinars.” Whether you want to do marketing events online or offline, this 14 page, “how-to” holds nothing back and delivers proven tips, techniques, and strategies to get more clients in 2009.

His second white paper is called “The Cutting Edge Marketer’s Guide to More Sales with Webinars.” It’s a 10-page white paper that includes information such as “5 Costly Webinar Mistakes” and “21 Ways to Promote a Webinar.”

Bob is a terrific guy and someone who knows what he’s talking about when it comes to webinars. If you’re interested in learning some of the tricks of the trade, then you should download these white papers today.

August 19th, 2009

4 Steps to Using Social Networking to Nurture Sales

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By Amy Fox

Sales representatives and business owners know what it’s like to go to networking meetings, make cold calls, and knock on doors to find new business leads. While these traditional methods can produce results, online social networking offers an additional strategy for nurturing sales and growing your business. In fact, these days, if you’re not using social networking tools, you’re missing out on a wealth of untapped opportunities that your competitors are taking advantage of. But you won’t get much out of social networking if you’re not using it strategically and integrating these tools into your day-to-day selling efforts. Here is some crucial advice about rethinking social networking and four key steps for using it to cultivate sales: be willing to try something new, digitize your contacts, earn conversations, and maximize your time spent on social networking.

Where are your sales @?

Where are your sales @?

1) Try Something New: The first step is to change your thinking and your behavior. This means being willing and fully committed to trying new techniques that you likely haven’t used before. You’ll get the best results if you completely integrate your new social networking habits into your day-to-day business – it won’t do much good if you use it only once to fill out your profile. Invest at least one hour a week in finding new ways to meet and engage with people on a social networking site such as LinkedIn.

2) Digitize Your Contacts: A lot of people have a substantial collection of business cards and only work from that rolodex to nurture sales. But utilizing only these first-level connections limits you to a one-dimensional pool of contacts. Now is the time to connect your rolodex to your computer and digitize those contacts! Take advantage of the power of social networking by building a community online. Search for people you know in LinkedIn and/or Twitter, then request to connect to them. Once you’ve connected to all the people you know, leverage those first-level connections and let them work for you – see who they’re connected to and use those connections to get into an account and build relationships.

When finding others to connect to, try to balance quality and quantity – you can’t (and shouldn’t) connect to everyone in the world. To be successful, you need to feel comfortable communicating with second and third-level connections. If your first-level connections aren’t solid, your second and third-level contacts won’t be as powerful or prosperous.

3. Earn Conversations: Connecting to others online doesn’t mean much without the actual sales conversation – and you still have to earn this. But when you use social networking the right way, it’s easier to earn the right for a sales conversation because you can leverage your existing contacts. Ask first-level connections to make introductions with prospects and to provide you with information about them. Then use this advantage, as well as information from the prospect’s profile, to start building a relationship. You’ll end up having warmer, friendlier calls which will condense your sales cycle. This saves you time and increases your chances of success because you’re not starting at ground zero.

Keep in mind that your conversations will be much more productive if you’ve seen each other’s profiles first. Make sure your profile is complete and that your Web site links work – people are much more reluctant today to talk on the phone with you if your credibility doesn’t check out online.

4. Maximize Your Time: The time you spend on social networking for business development will vary depending on your role and responsibilities. Sales representatives, marketing professionals, recruiters, and business owners will likely spend more time prospecting, sharing and gathering information, monitoring their brand, and marketing their products and services online than other professionals. But no matter your role, devote time to social networking on a regular basis, and make it a focused effort.

A good strategy is to set specific goals or outcomes in order to keep focused. Make a decision to spend a minimum of 30 minutes to an hour every day or every week on online social networking activities. During this regularly scheduled time, concentrate on updating your profile(s), looking through the Companies tab in LinkedIn, finding connections to leverage, browsing group discussions for potential leads or to start a discussion, and exploring the Answers tab in LinkedIn to answer or ask appropriate questions in your field or target area. Whatever you do, make a committed, consistent effort to use this time productively. You’ll get as much out of it as you put in.

Selling isn’t easy, especially in a challenging economy. To be successful, sales professionals and business owners need to be able to use social networking tools effectively. Decide today to make a commitment to nurture this opportunity – just as you would with face-to-face and traditional prospecting methods. Cultivate the process through digital efforts by keeping your profile updated, using the search functions available to you, and monitoring and participating in groups. If you devote yourself to social networking wholeheartedly, you’ll quickly begin to see positive outcomes and increased results.

To learn how to maximize your sales with LinkedIn, check out the Social Networking for Business Development course at www.SellMoreStore.com.

About the Author: Amy Fox, 35, is a mother of three boys ages 1 to 4 and CEO of Accelerated Business Results. The native of Greenfield, MA, started Cincinnati-based ABR in 2001. She is also co-founder with Kendra Ramirez of SellMoreStore.com. Contact Amy at sales@acceleratedbr.com. Visit www.sellmorestore.com to learn more.

August 19th, 2009

4 Questions to Ask before Trying to Make Money with Direct Sales

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By Paul Peccianti, President of Global Sales, livethesource

Make some coin.

Make some coin.

As employment rates continue to decline and health insurance costs remain at an all-time high, most Americans are living in constant fear of finding themselves in financial ruin.  Even those who are still working full-time are looking for ways to supplement their income, and many are turning to the world of direct sales.

1) Am I a People Person? Before you jump into this self-made world, it is imperative for you to ask yourself the all-important question: “Am I a people person?” If you did not answer with a resounding “Yes,” chances are that you would not be happy in direct sales.  In fact, companies like Avon and livethesource believe so strongly in the value of “People Helping People” that they have chosen their corporate mottos based on these core promises.

2) Can I Be Open and Honest? Since the direct sales industry relies so heavily on interaction with others, it should then come as no surprise that maintaining open and honest communication with your circle of partners, distributors, and customers is critical to success.  Remember to support your people with proper step-by-step training too so that they understand where and how to grow their business.

3) Does the Company Have Potential? Equally important, of course, is ensuring that the company that you choose to represent has all of the necessary “ingredients for success.”  A product that is exclusive, serves a need and that makes people excited are all at the top of the list.  It is also imperative to look at company financing, do background checks on the executives running the business, and find out if the compensation plan will allow people to both earn money early on and also have the opportunity for larger residual income in the long-term as well.

4) Am I Excited about the Company? Finally, choose to represent a company that makes you excited.  If you believe in the product, even if you feel that you may not be a natural salesperson, your genuine enthusiasm will come forward in everything you do, and it will be contagious.  It will also give you the courage to share this enthusiasm with others.  As your web of contacts grows and your business begins to thrive, knowing the strengths and weaknesses of each of these people will be a driving force in helping your business boom.  More importantly, however, is finding out your own strengths and weaknesses, because this will be what determines your level of success.

And finally, never, ever give up – selling, especially in this economy, is tough, but it also reaps enormous rewards!

###

August 18th, 2009

Using the 60 Second Marketer Social Media Management Principle to Grow Revenues

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There’s only one reason for a businessperson to use Social Media and that’s to grow revenues. Seriously, that’s the one and only reason businesspeople should give Social Media an ounce of their attention. The problem is, Social Media tools like Twitter, Facebook, LinkedIn and YouTube can be distracting as all get-out.

It's easy to get distracted by social media. You can improve the efficiency of your efforts by using the 60 Second Marketer Social Media Management Principle.

What’s the solution?

That’s the question I was pondering yesterday in a conversation with Ann Pruitt, who helps run the 60 Second Markter. Ann and I were talking about the various ways we’re using Twitter, Facebook, LinkedIn and YouTube to build awareness and traffic to the 60 Second Marketer site.

The problem is that when you dip your toe into Social Media, it can distract you and take you away from your primary task — to grow revenues. And that’s when it hit me — Social Media is both an Attraction and a Distraction and depending on how you use it, it can grow your business or shrink it.

I’m a visual person. Anybody who has been in my office will find yellow stickies, white boards and print-outs all over my walls. They help remind me of things to keep on my radar screen and, most importantly, they keep me focused on the key tasks at hand.

So, taking a page from Rajesh Setty‘s 60 Second Marketer post last week and the book The Back of a Napkin, I drew up the 60 Second Marketer Social Media Management Principle and have included it with this post.

The key thing to remember as a marketing director or as a business person is that there’s only one reason you should be using social media for work and that’s to grow revenues. With that in mind, we broke Social Media into two categories: things that should attract you and things that will distract you.

When using Social Media, follow the links that are related to:

  • Making money
  • Growing market share
  • Retaining customers
  • Building visibility

When using Social Media, don’t follow the links related to:

  • Fun and games
  • Friends and family
  • Sports and hobbies
  • Unrelated activities

For me, it’s helpful to keep the napkin in this post taped to my wall. That way, any time I find myself reading a Tweet that leads me to an article on Astronomy (one of my favorite topics), I can stop myself and say “Is this an attraction? Or is this a distraction?”

If it’s a distraction, it waits until I get home. After all, we’re still trying to grow the 60 Second Marketer and that’s our #1 task right now.

Do you have any “back of the napkin” ideas you’d like to share with our online community? If so, send them our way with a short description and we’ll give you a guest blogger post on the 60 Second Marketer.

August 16th, 2009

I Have Seen the Future of Rock ‘N Roll and it’s Name is The Script

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A note to our readers: The 60 Second Marketer is an online magazine for the marketing community. This post is about Rock ‘N Roll. Normally we wouldn’t write about “off topic” subjects in here, but, heck, it’s the weekend and I’ll find a way to weave a marketing angle into this as I write it.

I have seen the future of Rock ‘N Roll and it’s name is The Script.

Those of you who follow music and are familiar with Rock ‘N Roll history will recognize the “I have seen the future of Rock ‘N Roll…” quote as one that was famously written in 1974 by Jon Landau about Bruce Springsteen. Picture 1

Mr. Landau wrote that after seeing Mr. Springsteen in one of his early concerts. (The only Rock ‘N Roll quote more famous than Mr. Landau’s might be the “Clapton is God” quote that was spray painted on overpasses in England about the same time.) The quote about Mr. Springsteen was one of the things that helped launch him into the stratosphere.

Last night, I had the immense pleasure of seeing Paul McCartney in a benefit concert for the Piedmont Park Conservancy in Atlanta, Georgia.  Sir Paul was phenomenal — his voice was pristine, the band was as tight as ever and his music was as brilliant.

Sir Paul is the Mozart of our times and I’m pretty sure the 40,000 people on hand for the outdoor concert would agree.

The real surprise, however, was an opening act called The Script. They’re a band from Dublin and have a unique sound that’s best described as a wonderful mix of U2, Van Morrison, Green Day, Eminem and Barenaked Ladies (if you can imagine such a mix).

What was most surprising was their ability to command and own the stage. Imagine walking out onto a huge stage where 40,000 people are anxiously waiting for you to exit so they can see Sir Paul. It would be a daunting task.

But these guys owned the stage. They had presence. And they were the genuine thing. It wasn’t long before 40,000 people were tapping their toes, nodding their heads and soaking up a surprisingly excellent band.

You can buy their music on iTunes or, for a sampling, you can check out The Script MySpace Page.

So, what does all this have to do with marketing? (I told you I’d weave a marketing angle into this somehow.)

One of the secrets to marketing success is to have avid proponents of your brand sharing your message with prospective customers.

When you have fans selling your product for you, you create leverage for your brand. Said another way, you multiply the effect of your marketing and PR efforts. Prospective customers are much more likely to believe a third-party recommendation than they are a paid advertisement. And if you can leverage all that, you can grow your brand and increase sales.

So, what are you doing to create a fan base for your brand? What customer relationship management techniques do you have in place that encourage proponents of your brand to talk about you? What public relations programs are you creating to leverage the power of your brand?

When it comes to a band like The Script, they play to 40,000 people and, having done an excellent job, someone like me writes a blog about them.

You can do the same. Imagine every customer as something more than just a customer — they’re a proponent of your brand. And by treating them as such, you can leverage their voice to promote your product through them.

That’s what The Script has done. And that’s what you can do, too.

August 15th, 2009

Our Favorite New Free Online Tools

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Regular readers of our blog, our eNewsletter and our website know that we have a page on the site called Free Tools. It’s packed with tons of tools that you can use to improve your marketing and grow your sales and revenue.WebPage

You’ll also find links to free offers from our sponsors, like the one Response Mine Interactive is featuring — a free marketing consultation plus a copy of the 250-page hardcover Super Crunchers, which is a must-read book.

A new tool that we’ve also just added is from GoingUp.com. GoingUp.com is a site that helps you manage your web analytics and SEO. (Why are web analytics important? Click 60 Second Marketer Web Analytics Video to find out.)

The bottom line is that if you’re a marketing director, a business owner or working for a start-up, you’re probably looking for as many free tools as you can find. One of the best sources (in our humble opinion) is the 60 Second Marketer’s Free Tools page. While you’re there, check out the special offer from Response Mine Interactive as well as the cool new web analytics tool from GoingUp.com. You won’t be sorry.

August 14th, 2009

Which Social Media Tool will be the First to Become Irrelevant? New 60 Second Markerer Poll Reveals Answer.

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Findings from a new poll conducted by the 60 Second Marketer were released today. The research was conducted with marketing executives from around the globe. GraphOnScreen

Respondents were asked “Which Social Media Tool will be the First to Become Irrelevant?” The choices included YouTube, MySpace, Twitter, LinkedIn and Facebook.

The full article on the results can be seen by clicking 60 Second Marketer Social Media Research Study, but the bottom line is that 51% of the respondents to the poll indicated that MySpace would be the first social media tool to become irrelevant. 35% of the respondents indicated that Twitter would be the first to become irrelevant.

What can be learned from this study?

1) The life span of some social media tools might be no longer than the life span of the pet rock: That’s not to say that MySpace won’t be here for the long-term. It is, after all, the Grandaddy of All Social Media tools. It’s just to say that if you thought internet time was rapid, wait until you experience social media time.

2) If you’re targeting young people, MySpace is still a valuable tool: The fact that millions of young people from around the globe visit MySpace each month shouldn’t be ignored. If you’re smart, you’ll find a way to leverage that traffic for your own brand.

3) Many people may end up migrating back to MySpace: Once people under 25 who are on Facebook get “friended” by their Aunt Myra in Iowa, you can be sure a certain percentage will migrate back to MySpace. Just watch.

4) Reports of the death of MySpace are greatly exaggerated: To assume that MySpace isn’t aware of some of these trends that were spotted in the 60 Second Marketer research would be wrong. Trust us, they’re evolving the product right now as we speak. Stay tuned. You might be surprised with where they take their platform next.

For more research and information like this, stay tuned to the 60 Second Marketer. Or, better still, sign up for our free marketing eNewsletter that delivers weekly tools, tips and tutorials on how to improve your marketing results.


The 60 Second Marketer is a free online magazine brought to you by BKV Interactive and Direct Response. We try to provide quick updates on the newest tools, tips and techniques in marketing. We also try to accomplish that with a dose of humor or levity. As it turns out, we're pretty good at providing tools, tips and techniques, but we're not actually all that funny. Which would explain why people don't call us "funny" as much as they call us "laughable." Bummer. Our offices, for those of you who are interested, are located in Atlanta (404-233-0332) and Kansas City (913-648-8333). We also have offices on Bora Bora, but they don't have the phones installed yet.

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