Archive for November, 2009

November 30th, 2009

To Improve Your Website, Click Here

HttpWe found a fun, cool website that provides some compelling A/B test results on website designs. Ann Holland’s WhichTestWon.com does simple website results testing. Visitors have the opportunity to choose which website design they think did better in test results, and then to read which page actually won in real life. Some test results are a little more scientific than others, but they still give some ideas for improving your websites.

Here are a few of their findings:

1. Click Here works better than hyperlinked words. They found that using calls to action such as “To visit our website, click here” was 72.5% more effective than “Visit our Website.”

2. Putting the add-to-cart option on the left side of the page increased purchases.   Simply by moving the add-to-cart button from the traditional right side of the screen increased sales by 16.7%. There was no definitive explanation for why this was so, but it worked.

3. Multi-page forms generally work better than single page forms.   Results from an application form page found that users were more likely to fill out more, shorter pages versus one longer page. It was pointed out, however, that audience preferences vary on different e-commerce sites.

If you are trying to improve your website’s design, this website is a good source to get you thinking.

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November 28th, 2009

Google’s Matt Cutts Provides Insider SEO Tips

Matt Cutts has been a key member of Google’s team since 2000. Prior to joining Google, he was working on his PhD at the University of North Carolina.Picture 2

Not long ago, Matt sat down with USA Today to discuss some insider tips on how to set your website up so that it gets seen by Google and other search engines. In the interview, Matt discusses everything from the importance of Title Tags to ways to get more insider tips from Google.

If you’re interested in checking out the video, you can do so by clicking the video image.

What are some of your best SEO tips? How have you improved the rankings of your website? Share your secrets with our readers!

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November 26th, 2009

Join the Social Media Roundtable. Space is Limited. Sign Up Today.

BlogRSSFeedJoin the 60 Second Marketer team as we facilitate the Social Media Roundtable on the first Friday of every month at 1:00 pm Eastern Time (6:00 pm in London and 10:00 am in Los Angeles).

Our Social Media Roundtable is an open-ended discussion designed to keep members of the 60 Second Marketer community up-to-date on the newest tools, tips and techniques in marketing.

Attendance in the Roundtable is limited, so if you’re interested in learning more about Social Media, register today.

The Roundtable will take place on the first Friday of every month. If you’re a subscriber to the 60 Second Marketer eNewsletter or if you’ve ever registered for our Social Media Roundtable (including this one), you’ll get a notification reminding you to register prior to each month’s event.

The Social Media Roundtable is not a webinar. It’s more like a training session designed to teach members of the 60 Second Marketer community the newest techniques in marketing.

We’re looking forward to a lively, interactive event on Friday, December 4th. See you soon!

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November 24th, 2009

Improve the Readability of your Website

WebpagesText is perhaps your website’s most important asset. Make it flow with these quick tips:

1.  Research shows that most people don’t read – they scan instead. Therefore, make the most highly trafficked pages easier to scan. If your current site consists of large blocks of text, break it up so that it’s easier for the average internet user to scan.

2. Consider using bullet points, short sentences and bold text wherever possible.

3. Write your meaningful headlines instead of vague or cutesy.

Short and simple works!

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November 23rd, 2009

How to Measure the ROI of your Online Campaigns

Marketers like to measure stuff. And indeed a most telling way to measure stuff is your ROI. The Return on Investment has been a trusted way to check that you are indeed making money.

PieChart

Now a new dilemma: With social media becoming a more acceptable marketing channel, how can you measure its contribution towards the ROI?

OMMA Magazine investigated this in a recent article, and here are the suggestions they shared:

1. Track New Customer Acquisitions: “If you can get an idea of their purchase path, you can figure out what is bringing them to your site.” New Customer Acquisitions also helps in long-term planning, and can help make a case for developing non-brand strategies, especially if you find non-brand keywords are bringing customers to your site.

2. Track Order IDs: Use Order ID’s to tell which of your online campaigns or programs drove new customers to buy. If you track Order ID’s, you can determine which of your media touchpoints initiated, influenced and closed the sale.

3. Measure Traffic Across Multiple Channels: Where are your customers interacting with your brand? Are they signing up for newsletters or promotions, sharing on Facebook, or forwarding to a friend? Measure them, then move to the next step below.

4. Track the ROI of various elements on your website: Although this may be a challenge, you can develop at least an idea of which areas of your website are leading to sales. By doing so, you’ll be able to track ROI at a very specific level.

The customer interactions on your web campaigns don’t have to be left out of the ROI. Use these multiple metrics to help bolster your ROI by 1) evaluating the true benefit of your online ad spends, and 2) helping you allocate your budget where it will drive the most overall benefit.

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Thanks to OMMA Magazine for sharing this information.

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November 23rd, 2009

Take a Tip from Colin Powell

From General Colin Powell last week in San Francisco: The boundaries that separated the world’s countries from one another are not there anymore due to the information revolution.

colin powellFormer General and Secretary of State Colin Powell gave a inspiring speech in front of 8 thousand last Thursday at the salesforce.com Dreamforce Conference. I wish I had had time to send in the blog a little sooner, but I was working at the conference and didn’t have a moment to spare. I feel so behind the times – no internet on my cell phone. (gasp!) But even though this comes four whole days after his speech, an inexcusable eon  in internet time, it is always relevant to those of us interested in social networking. In fact, I feel a little corny calling the speech “inspirational” until seeing the comments on the General’s Facebook page from others at the conference. “Inspirational” it is.

Here are the social networking topic highlights of General Powell’s speech:

  • He said he “loves watching technology change,” especially with the large leaps since his leaving Secretary of State office in 2005.
  • He  commented on the way it has contributed to changes globally, calling it the “information revolution.”
  • His personal interest in social networking began with Tweeting, with some help from his grandson.
  • Then came Facebook. He tells that his grandson really talked him into it. General Powell’s first reaction was “no!” But once his grandson told him that a Facebook page had already been set up, and that there were already 17,000 fans…well, says the General, maybe Facebook wouldn’t be so bad.…
  • Quote: “Once we link all social media together, we start to see how it can change the world.”

My takeaway from the speech that applies to all of us:

Folks, the formal General and Secretary of State Colin Powell

a) Took the time to learn social networking, and
b) Sees the incredible power that social networking has for making change globally.

Seems to me we can learn it and use it to make changes, too.

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November 21st, 2009

What’s Your Favorite iPhone App?

A few posts ago, I mentioned that Mobile Media will eclipse Social Media as the next “big thing” in about 9 to 18 months. The only thing that’s kept it back so far was that Smart Phone technology had to gain more adoption before it could take off. Well, that time has come. Smart Phones are everywhere.

In fact, I’m writing this post from my iPhone. WordPress, the blogging platform I use, has a free iPhone App that makes it easy to write blogs on the fly.

Every so often, you’ll see a post from me written from my iPhone. They may not be long posts, but hopefully, they’ll be helpful.

What are your favorite iPhone Apps? Let us know and share it with our readers!

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November 20th, 2009

Five More Common Paid Search Mistakes

We’ve got even more paid search mistakes for you to avoid, in addition to yesterday’s list.sherlock hat

We remember Sherlock Holmes, and his expert ability to find clues. Your prospective customers need clues to be able to find your company,  too.

#6 Poor or no landing page at all – Many newcomers to paid search don’t understand the impact of your landing page on your quality score. If your ad links to a page with irrelevant information, this will damage your quality score, causing you to pay more for clicks and appear lower in searches. This correlation is why linking all ads to your home page is such a bad idea. Creating specific and highly relevant landing pages will improve the effectiveness of your campaign.

#7 Poor ad copy – While this mistake should be obvious, there are a few simple rules to follow that will keep your ad copy fresh and click-friendly. First of all, never use the same word twice. You only have so much space and almost no words are important enough to use twice; think of a different way to state your offer. Also, as mentioned previously, you want to include the keyword pointing to the ad in your ad copy. Most engines will highlight the keyword if you include it, which improves the visibility of your ad. Lastly, you must clearly state the offer and use action words in your copy. If you’re going up against competition directly, make sure your offer at least sounds better than theirs. If they are offering a lower price, for example, you use a percentage number or other differentiating statistic to improve how your offer reads.

#8 Focusing only on “big” keywords and not the long tail – These long tail keywords are generally less competitive and less expensive. Additionally, their clicks skew towards searchers that are farther along in the buying process, because they are searching for a specific term, such as a model number like “Blackberry 8330”. According to some recent studies, 28 percent of terms searched in 2008 had never been searched before. This statistic speaks to the opportunities available in long-tail keywords.

#9 Not pairing SEO with paid search – If you’re not leveraging both, you’re missing out. There is so much commonality in the research that if you are doing one, you might as well do the other. Not to mention that doing both ensures that if something goes wrong, such as the algorithm changing or your paid search budget running out, you are still alive in the other part of search.

#10 Bidding on brand terms only – Bidding on non-brand terms is what brings you new customers. If someone is searching for a term with your brand name in it, they are already familiar with your brand and potentially your exact product. While you must cater to these people as well and complete sales, it is important to remember to seek new customers. The beauty of the internet is its broad reach, and if you do not bid on non-brand terms, you are not taking advantage of this reach to its full extent.

Give paid search a shot with a small campaign budget. Remember, even with a small budget, you can compete with big competitors. Provide the right clues for your prospective customers to be able to find you.

Elementary, my dear Watson.

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November 19th, 2009

Five Common Paid Search Mistakes

sherlockPicture Sherlock Holmes. Armed with his overcoat, magnifying glass, pipe, and unmistakable detective hat, Holmes sets out to look for clues. And he always finds them. After all, he’s got all the right tools for a productive search.

How about your prospective clients? Do they have the right tools to find you?

Whether or not your brand or product already has a presence online, you are missing out if you are not using paid search as a marketing channel. Recent research has shown that 40% of all people on the internet querying a search engine will click on a paid search link first, and that number is increasing.

Paid search allows for unprecedented targeting and tracking, letting you, the Chief Paid Search Detective, control expenditures down to minute details. You can run a paid search campaign with $20 or $200,000, and the $20 campaign is not necessarily at a disadvantage. It can earn the same ROI.

Ready to jump in? Just look before you  leap.

Here are ten of the most common paid search mistakes that you want to avoid when starting your campaign.

#1 Ego Bidding – This mistake usually results from emotional attachment to a certain keyword or campaign on the part of the bidder. For example, the bidder decides that his/her phrase must rank number one on a particular engine. In most cases, the bidder simply wants the satisfaction of running a search and seeing his/her keyword in a top position. Sometimes, they want to rank a phrase using  internal language, which is irrelevant to most searchers. This mistake can easily result in inefficient spending of the budget, and can often deplete your daily budget before dinner…or even lunch.

#2 Too many keywords per ad – This mistake is common to people fairly new to paid search; it’s easy to fall into but easy to get out of as well. Adding too many keywords to one ad group often leaves you with irrelevant keywords generating impressions for the ad.  First, these non-targeted impressions will decrease your quality score because your click-through rate will likely decrease. Second, these irrelevant keywords will cost you extra money.

#3 Focusing on budget instead of ROI – Paid search campaigns are not like other marketing mediums, so viewing them as another line item in your budget is a mistake.  The trackability and accountability that paid search offers allow it to run more efficiently than other types of marketing. Focusing on what you are spending instead of what you are getting in return leads to inefficient bidding and a campaign that does not maximize the benefits that paid search offers. Instead, manage paid search on a day-to-day basis, adjusting your bids and keywords in order to capitalize on the return on your investment.

#4 Not learning from your competitors’ strategy – Some paid search programs and software offer the ability to track what your competitors are doing online; what keywords, where they bid, when they bid, etc. Especially if you are going up against larger, more established brands with larger paid search budgets, you must learn from their strategies so that you are not two steps behind. With this approach, you should be able to circumvent a lot of the guesswork and gain on your competitors with efficient bidding, even on a small budget.

#5 Forgetting to think negatively – A common mistake in the campaign planning process is not thoroughly researching negative keywords. Positive keywords will drive traffic to your site, but negative keywords will filter out the traffic that you don’t want. For example, if you are selling Nike sneakers, and you are bidding on the general phrase “sneakers,” you would want to negative keyword “Reebok” or any other brands competing with Nike. This negative keyword will ensure that anyone searching “Reebok sneakers” is not directed to your ad simply because they typed in sneakers.

Elementary, my dear Watson.

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November 18th, 2009

What is Augmented Reality?

The following post was written by 60 Second Marketer community member Garrett Fuselier who is an Integrated Experience Designer at T2 based in Kansas City.

On any given day, you’ll engage with a number of different online interfaces — typing emails, shopping online – all by clicking on a screen with a cursor.  But that’s a flat, two-dimensional experience. What if you could create a three-dimensional experience with your SmartPhone?

That’s exactly what Augmented Reality does. Just as the name suggests, it enhances our perception of reality by adding new, dynamic pieces of information that couldn’t exist naturally in the real world.

Businesses are starting to use Augmented Reality to build new relationships with brands, with audiences physically and emotionally connected on many integrated levels. These elements and tools, by choice of your segments, will become part of their every day lives. For example, imagine a clothing store with blank price tags, where by looking through the lens of your phone, you could reveal the price. This line of thinking promotes dynamic data, providing opportunities to easily modify sale prices.  Simple ideas that engage your users, which are cheap and intuitive, will set your brand ahead of others.yelp

What’s amazing is that marketers are already beginning to take advantage of Augmented Reality to enhance the user experience. One good example is a new feature on the iPhone app, Yelp.  The app allows you to peer through your iPhone, into your environment, and visualize what restaurants are around you. Utilizing the compass and GPS technology on the phone, labels of restaurants appear depending on the direction you’re facing.  This is fantastic for those in foreign cities, or someone willing to try new restaurants, creating a useful tool and loyalty to the online service of Yelp.

But, why has it taken us this long to progress to this point?  The obvious answer comes with the progression of mobile technology.  Where these applications resonate are within computer systems that can move around through a space, and are not bound to a desktop.  Soon enough, we will see these elements within stationary environments: in retail spaces, gas stations and even under the hood of your car. Our old, ’80s visions of “the future” are actually manifesting themselves, opening up new platforms for marketing and communication.

Bio:

Garrett Fuselier is an Integrated Experience Designer at T2, a company that creates stories and imagery for all types of media.

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The 60 Second Marketer is a free online magazine brought to you by BKV Interactive and Direct Response. We try to provide quick updates on the newest tools, tips and techniques in marketing. We also try to accomplish that with a dose of humor or levity. As it turns out, we're pretty good at providing tools, tips and techniques, but we're not actually all that funny. Which would explain why people don't call us "funny" as much as they call us "laughable." Bummer. Our offices, for those of you who are interested, are located in Atlanta (404-233-0332) and Kansas City (913-648-8333). We also have offices on Bora Bora, but they don't have the phones installed yet.

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