Archive for December, 2009

December 16th, 2009

YouTube Insights Provides Data on Who’s Watching Your Videos

Share on TwitterSubmit to StumbleUpon

There’s a great tool out from YouTube called YouTube Insights that provides exceptional data on who’s watching your videos and what their demographics are.

If you’re a “How To” content producer like the 60 Second Marketer, then you’d probably be interested in gathering statistical data on viewership trends and the popularity of your videos.

Implications for Marketers:

For the past 100 years, marketing was all about strategic thought and creative execution. Today, marketing is about statistics and analytics. Point in fact — BKV Digital and Direct Response, the parent company of the 60 Second Marketer, often hires math and statistics majors, not the business and marketing majors of years past.

As a marketer, it’s important to keep this in mind. After all, the future of our industry is in the hands of data junkies, not creative types. (Ouch! As a creative type, it pains me to write that.)

Click on the video here for a quick tour of YouTube Insights. Then visit your own YouTube channel and check out your data.

December 16th, 2009

Interactive Marketing Budgets on the Increase

Share on TwitterSubmit to StumbleUpon

laptop ladyForrester Research has taken a look into the future of interactive marketing, and it seems to be coming of age. Twenty-one is the predicted percentage of marketing budgets that will be spent on interactive marketing outlets by 2014, the research indicates. In their US Interactive Marketing Forecast, 2009 to 2014, they summed it up this way:

Interactive marketing will near $55 billion and represent 21% of all marketing spend in 2014 as marketers shift dollars away from traditional media and toward search marketing, display advertising, email marketing, social media, and mobile marketing. This cannibalization of traditional media will bring about a decline in overall advertising budgets, death to obsolete agencies, a publisher awakening, and a new identity for Yahoo!

That budget money has to be coming from somewhere, so the next question to marketers was:

“Which of the following traditional marketing budgets will you decrease in order to fund increased interactive marketing?”

Here are the top five budgets that will be cut, and the percentage of marketers who gave that answer. (They were allowed to choose more than one answer.):

Direct Mail                          40%

Newspapers                      35%

Magazines                          28%

Television                           12%

Yellow Pages                      11%

Are you cutting budgets in favor of more interactive marketing? Let us hear.

December 15th, 2009

Google Goggles Boggles: Changes Online Searching with Visual Search

Share on TwitterSubmit to StumbleUpon

goggles logo

Typing is soooo passé.

The cool people are using Google Goggles, a new visual search application that doesn’t require any typing in the search field. Instead, on your smartphone using the Android operating system, you can point the phone at an object, take a picture, and let Goggles find search results for that object.

For instance, point it at a brand logo, and get results on Google that match that brand. Take a picture of a landmark, and get detailed information about that landmark. Want to purchase a book that your buddy has shown you? Take a picture of it and let Goggles find the book, review it,  and compare prices from booksellers. And here’s one to impress your friends. Take a picture of the bottle of wine and get information about the wine, including the year and the winery. Or better yet, don’t let your friends see you getting the picture, and impress them with all you suddenly know about the vino. Hear them being impressed?

My personal favorite practical thing that Goggles does involves business cards. Instead of piling the cards in a corner of your desk drawer, take a picture and let Goggles put the information into your contacts for you. You can even call the person from the resulting scan with a single click.

This cutting edge technology provides yet another way for our customers to interact with our brand. The technology is still new, however, and they admit it isn’t perfect. But it has an intrigue that leaves us wondering where search engine technology is headed, and how it will affect the way we market our products online. Check it out.

December 14th, 2009

Facebook Advertising: What Are the Best Practices?

Share on TwitterSubmit to StumbleUpon

If you’re like most people, you’re probably wondering how to supercharge your social media campaign. After all, uploading a YouTube video does not constitute a social media campaign. What does constitute a social media campaign is one that uses multiple channels to create a dialogue with your customer prospects.

Click this image to be taken to Facebook's page that provides more details on Facebook Advertising best practices.

Click this image to be taken to Facebook's page that provides more details on Facebook Advertising best practices.

One of the more under-utilized channels is Facebook advertising. I’m not talking about creating a Facebook profile or fan page — I’m talking about creating an ad to be placed on Facebook.

Well, the good news is that Facebook has a page that outlines their best practices for advertising on Facebook. It’s a great place to start an investigation into all the ways you can make your Facebook ad stand out.

The graphic on this page outlines the 10 tips that Facebook mentions. For most marketers, these are fundamental tips that you probably already know about. But for many of us, they’re a good reminder of how to approach creating an ad — on Facebook or someplace else.

What has your experience been running an ad campaign on Facebook? Was it successful? Or did it flame-out?

Let us know!

December 14th, 2009

C’Mon, Give It a Try: Companies Are Experimenting with Social Media

Share on TwitterSubmit to StumbleUpon

WebDiceSocial media seems to be the new cigarette – I’m willing to try, but I won’t let myself get hooked. But unlike the cigarette, you won’t run the risk of cancer. In fact, if social media works right for you, you get a viral effect instead. Sounds good to us.

Econsultancy has published the Social Media and Online PR Report (November 2009), and found some interesting statics on social media use. Consider as you plan for your marketing budgets for 2010.  Here are the stats very briefly, or click the report above to see a sample or purchase the entire study.

  • Almost two-­thirds (64%) of companies say they have experimented with social media but have not done much.
  • Micro-­blogging (i.e. Twitter) is now the most widely adopted social media tactic, used by 78% of company respondents.
  • Just under half of companies (46%) are not yet using reputation or buzz monitoring tools to understand what is being said about their brand.
  • Nearly a third of respondents (31%) are not spending any of their budget on social media.
  • There is a mixed view of the benefits of Twitter, with almost a third of respondents (31%) saying that there are tremendous opportunities available.
  • The biggest barrier to better social media engagement for companies surveyed is the lack of resources (54%).

Looks like we’re making the move, slowly, to using more social media. What’s the hesitancy? Let us know what holds you back from using Twitter or LinkedIn, or other media. Or better yet, just give it a try and let us know how it went.

December 13th, 2009

How to Launch a Social Media Campaign.

Share on TwitterSubmit to StumbleUpon

The Pew Internet and American Life Project surveyed 493 teens between the ages of 12 and 17 who use social networking sites. Here’s what they found:

Download "How to Measure a Social Media Campaign" by clicking here.

Download "How to Measure a Social Media Campaign" by clicking here.

  • 91 percent used social networking sites to stay in touch with friends they see a lot
  • 82 percent used them to keep in touch with friends they rarely see in person
  • 72 percent used them to make plans with friends
  • 49 percent use them to make new friends
  • 17 percent used them to flirt with someone

The bottom line is that teens use social networking sites the way our grandparents used letters, the way our parents used the telephone and the way we use email. In other words, social networking sites are simply an additional channel teens are using to connect with peers (assuming they also use the telephone and email and, perhaps, an occasional letter).

What does this mean for you?

  • Today’s consumer — teen or otherwise — expects to have multiple channels to connect with you.
  • The more channels you use to connect with your customers and prospects, the more opportunities you have to create a dialogue with them.
  • Once a dialogue is started, you can begin creating loyalty and demand.
  • Ultimately, a certain percentage of your prospects will convert to customers.

Questions: How many channels do you provide your customers and prospects? Are you actively using the channels you set-up? (After all, what’s the point of having a Facebook Fan Page if you don’t participate in the conversation?)

Next Steps:

Good luck! Keep us posted on your progress!

December 12th, 2009

Honesty Pays Off for UPS Driver. Good PR Pays Off for UPS.

Share on TwitterSubmit to StumbleUpon

Yesterday, it was reported that a UPS driver’s unscheduled delivery in New Jersey has paid off for most everyone concerned. ups_logo

According to news sources, John Piontkowsi spotted a bank bag in the middle of the road while he was making deliveries. Inside the bag, he found $5,200 and deposit slip indicating the money came from Stuyvesant Liquor in Jersey City. Piontkowski — an honest, decent guy — took the money to the bank and said he never considered keeping the cash.

The store owner says he and his wife were busy running errands Wednesday when they lost track of the money. They gratefully gave Mr. Piontkowski a reward based on his honesty and integrity.

It says a lot about Mr. Piontkowski that he took the high road (no pun) and returned the money. It says a lot about UPS that they hire drivers who are honest enough to do the right thing. And it says a lot about social media that this story will likely spread like wildfire across the internet.

For Consideration:

  1. One of the incredible things about social media and the internet is the concept of transparency.
  2. Since virtually everything on the net is transparent, it exposes bad people who, in the old days, might have slipped under our radar.
  3. In similar fashion, the internet highlights good people — like Mr. Piontkowski — and draws positive associations for their employers.

The Bottom Line:

  • The internet is creating a “Digital Mayberry” where everyone knows what everyone else is doing. A lot of people are threatened by this. In my opinion, it’s a good thing because it helps prevent bad people from doing bad things.

There’s a lot to be said for the “Digital Mayberry” concept. It was an idea that I first brought up in a BeanCast podcast and was tagged “Digital Mayberry” by Rob Schwartz, Chief Creative Officer for TWBA\Chiat\Day on the same broadcast.

The world his changing very rapidly and some of those changes are not so good. But some of them — like my Digital Mayberry concept — aren’t so bad after all.

December 11th, 2009

This Post from 35,000 Feet Courtesy of Park ‘N Fly and Delta.

Share on TwitterSubmit to StumbleUpon

I’m flying back to Atlanta after having done a speech at the Integrated Marketing Summit in St. Louis yesterday. WebDice

We’re cruising at 660 miles per hour at 35,000 feet as we speak. This is all because of the use of GoGo Inflight Internet on Delta provided to me by Park ‘N Fly for parking at their facility. (Disclosure: Park ‘N Fly and Delta are both clients of BKV, the parent company of the 60 Second Marketer.)

It’s amazing that you can post a blog while hurtling through the air somewhere over north Georgia. Even more amazing is that the speed of innovation continues to accelerate. 15 years ago, if you told someone that you were posting a blog on the internet while flying in a jet, they’d say, “What’s a blog?” and “What’s the Internet?”

What are you doing to keep up with the pace of change in your industry? How are you incorporating new technologies into your marketing programs?

December 11th, 2009

How Brands Like IKEA, Star Trek, and Molson are Using Augmented Reality for Marketing

Share on TwitterSubmit to StumbleUpon

molsonThis is our final installment in our series this week on augmented reality. It’s all been fascinating and, indeed, very, very cool. So now to the practical side (Whoa there! Don’t worry. Just because we have to be practical doesn’t mean there’s no more coolness ahead!)

How can my company use all this fancy AR to make money?

Here are a few of the success stories. They all have one thing in common. They encourage interaction between the consumer and the product. We all know that means more sales.

  • Sorso Tea in uses packaging and a large kiosk screen at the point of sale to attract customers. Hold the box of tea in front of the kiosk, and see yourself hold a scene that is appropriate for enjoying the product. The display in the store attracted both the young and old to see how this new packaging worked.
  • The launching of a new Star Trek movie has been made even more of an event with the use of AR campaign. Watch 3-D trailers that respond to your commands.  There are three different views, which are seen when you turn the paper with the design on it.
  • IKEA, the Swedish furniture store, has applied AR to encourage customers in Germany to try furniture pieces out in their home – using AR. The customer aims their webcam at their current furniture in their home, then they virtually place the prospective new furniture into the setting. They then are viewing the un-purchased piece on the computer screen, superimposed over the real furniture setting. The hope is, of course, that the customers will then confidently purchase the furniture, knowing what it will look like before they get it home.
  • Molson Dry Beer has a fabulous shtick that gives me a sudden urge to go buy beer. When the beer is cold, the “partaker of the product” can hold the bottle itself up to the computer screen and see an animated 3D party message. It is the first use of a product itself to trigger an AR experience. Users can even save their 3D experience and upload it to add to others for total consumer engagement. Awesome.

Using Augmented Reality for Marketing

The Esquire Magazine augmented reality issue has been receiving its own kinda buzz on the web lately, and the question comes up – who took on designing the digital side of the equation? The Barbarian Group, who designed the AR elements, took on the project last spring. In an interview of Benjamin Palmer, CEO of The Barbarian Group, it was revealed that they felt Esquire Magazine was a good place to start with combining a magazine with digital enhancements. “We think the Esquire reader is a perfect audience for AR – generally well educated and likely to have a decent computer with a webcam.”

This brings out an good point for marketing professionals interested in incorporating AR into their marketing plans. Whether you are developing an app for a Smartphone, or creating an online AR experience, the rules of marketing don’t change. Remember your audience.

Here are a collection of ideas we saw on the web. Keep these in mind as you formulated your own marketing strategies as we enter the next decade.

Marketing Ideas for mobile AR applications:

Take and point your Smartphone down the street, at a product, or at a menu to see

  • Business Cards hover over buildings or offices
  • Coupons for your business or product appear when pointed
  • Friends enter their favorite “hot spots” at certain locations, which you can view
  • Event calendars show on the outside of your business.
  • Absolut Vodka’s Drinkspiration app lets the users choose a drink while at a bar based on mood, weather, surrounding music, etc.

Other Marketing Ideas for AR

  • Not everybody has a Smartphone, so
  • Direct Mail pieces with the AR element on it, so when held in front of a webcam, a 3D image pops up.
  • Retail stores that have packaging that shows the 3D assembled toy when held to the webcam

++++++

Previous Blogs:

Augmented Reality is Virtually Here

Esquire Magazine Demonstrates the Coolness of Augmented Reality

Augmented Reality for Your Phone

December 10th, 2009

Who are the Leaders in Creating Augmented Reality?

Share on TwitterSubmit to StumbleUpon

In this segment of our series on augmented reality (AR), we have some ‘sploring to do. I am going to excuse you from doing much reading today, and instead, you are to go explore what a couple of AR leaders are creating. Even a 60 second glance at these websites, and you’ll be fascinated.

Georgia Tech’s Augmented Environment Lab

One of the nation’s hotspots for augmented reality development is Georgia Tech University in Atlanta, Georgia. They are developing all sorts of uses for AR, and have a marvelous sample of many applications for it:

Total Immersion, Augmented Reality Solutions

Total Immersion is a cutting edge creator of augmented reality  for all sorts of products and places. They’ve done work in museums, amusement parks, and retail to name a  few. From interactive live shows, to baseball cards, to 3D books, this company has done amazing things with AR. Definitely check out this site to get a good feel for the uses of AR.

++++++

Previous Blogs:

Augmented Reality is Virtually Here

Esquire Magazine Demonstrates the Coolness of Augmented Reality

Augmented Reality for Your Phone

December 9th, 2009

Augmented Reality for Your Smartphone

Share on TwitterSubmit to StumbleUpon

As we continue looking at augmented reality (AR) this week, we can’t pass by the applications available for Smartphones. There are more being created every day, and for marketers, it’s yet another great way to get your customers involved with your brand.

Here are some cool Smartphone apps that are using AR. Check them out, and then start thinking about what apps your company could provide.

List of cool iPhone AR apps:

http://mashable.com/2009/12/05/augmented-reality-iphone/

London Tube Stations from accrossair:

REAL SKI, with info on ski slopes in America from Resort Technology Partners:

Question:How  do we create Smartphone apps?
Answer: I don’t know. That’s what we have programmers for! But I can tell you I searched “how to create augmented reality apps” on Google, which yielded tons of how-to videos for programmers. I have to leave that to you whom are smart in the ways of ones and zeros.

Final thought? Thirty second TV commercials of yore are fine, but get your customers involved by providing a Smartphone app, and you’ll:

1. Get customers involved for a long time with your brand. They’ll interact with your app longer than 30 seconds.

2. Get customers to come back to your brand. If it’s a useful and/or fun app, they’ll come back to it over and over. And they’ll tell their friends.

Come back tomorrow for more on augmented reality.

December 8th, 2009

You’re No Longer In Charge of Your Marketing. Who Is? The Consumer.

Share on TwitterSubmit to StumbleUpon

A few days ago, I did a speech in Atlanta with Dr. Reshma Shah. Dr. Shah is a professor of marketing at the Goizueta Business School at Emory University. (As many of our loyal readers know, I’m writing a book with Dr. Shah on social media.)

One of the slides Dr. Shah presented was so fascinating, I just had to create a 60 Second Marketer video about it. It highlights the evolution of marketing and discusses where we’ve been, where we are and where we’re going.

The entire video is worth watching (all 60 seconds of it), but the key point is this — over the past 60 years, the power in marketing has shifted from the ad agencies to the corporations to the consumer. Today, the consumer has as much influence on your marketing effectiveness as you do.

It’s a huge idea and one we’ll be exploring in upcoming posts and articles on the 60 Second Marketer. For now, check out the video on this topic — but be sure to tune in in the future to find out more about this fascinating insight.

December 8th, 2009

How Many Twitter Followers do You Have?

Share on TwitterSubmit to StumbleUpon

Okay, wait. Before you answer our LinkedIn Poll asking “How Many Twitter Followers do You Have?” please understand that bragging about the quantity of Twitter followers is the equivalent of bragging about the size of your … well, suffice it to say that you don’t want to brag.

Click this logo to be taken to our LinkedIn poll which asks, "How Many Twitter Followers do You Have?"

Click this logo to be taken to our LinkedIn poll which asks, "How Many Twitter Followers do You Have?"

After all, the issue with Twitter followers isn’t quantity, it’s quality.

What’s the point of having 5,000 followers if 4,999 could care less about what your saying? (Or, worse still, if 4,999 haven’t put you on their “Favorites” group via Tweet Deck or HootSuite.)

With all that in mind, we though we’d ask the question via LinkedIn, partly because we want to know the answer and partly because we wanted to show you how to use LinkedIn’s Poll tool.

So, click How Many Twitter Followers do You Have? or click the LinkedIn logo on this page. We’ll keep you posted on the answers.

Best,

Jamie Turner

December 8th, 2009

Esquire Magazine Demonstrates the Coolness of Augmented Reality

Share on TwitterSubmit to StumbleUpon

“Cool!… This is the future of magazines.” A. Pruitt, my 11 year old son,

upon seeing an augmented reality magazine for the first time.


The December 2009 issue of Esquire Magazine has diminished the line between paper and pixels. Using augmented reality (AR) to enhance its reading experience, the magazine shows us some of the uber-coolness that is the current state of AR.

esquire cover

At a large indoor amusement establishment a few years ago, I stood in line to experience “virtual reality.” I donned a heavy pair of goggles, and had gloves attached to my hands. Through the goggles I viewed a scene, which I was able to walk through and interact with. It was an incredible experience.

AR, as Esquire Magazine demonstrates this use of it, is sort of the opposite of that. The scenery exists on your computer screen, and you interact outside of the experience. It works like this. Printed on the magazine page is a black and white square with a pattern on it. After downloading an application from their site, and turning on your computer’s webcam, you hold the magazine up so the webcam “sees” the box. Then the fun begins.

First, an image pops up, much like a video. But it has a 3D look, and by turning and tilting the magazine page, the image reacts by moving, turning, and tilting on your screen. It’s also referred to as a “digital hologram,” which is a pretty fair description. It’s a little difficult to manage holding the magazine and viewing the screen at the same time, but the results are worth adding that to your skill set.  After all, you can only move your mouse in a 2D fashion, but you can move the page with the AR grid in real-life 3D and get the corresponding response on your screen. Yeah, it’s cool.

Esquire Magazine’s AR demos include an introduction by Robert Downey, Jr., an art show, some jokes, a fashion show, and some music. Your input triggers their response, simply by moving the grid from the appropriate page in front of your webcam. It’s similar to what you do with your mouse when moving the googlemaps street view or using keyboard commands to move through a video game, but smooth and seamless, and mouse-less.

What’s In It For Marketers?

Imagine the possibilities! For starters, if you incorporated AR on your website, the novelty of AR could be enough to drive prospective clients to your site. Send clients a printable pattern, provide a website with AR capabilities, and your customers could view your product in 3D. They could “visit” your store. They could interact with your widget. You can tell more of a story about your product. And you have to admit, listening to a new jazz CD is better than reading about it.

What else? Any marketers using this type of AR? Let’s hear from you.

++++++

To see Esquire Magazine’s demo:  http://bit.ly/EsqAugRealtDemo

To see GE’s demo: http://bit.ly/ARGESmartGridDemo

Click on the left demo window to see what the experience is like.

Click on the right to print a grid to try it yourself.

More tomorrow on other uses of augmented reality.

December 8th, 2009

What’s the Latest News in Marketing? Find Out on The BeanCast.

Share on TwitterSubmit to StumbleUpon

Bob Knorpp runs The BeanCast, one of the best (if not the best) podcasts on marketing available anywhere.

Jamie Turner was interviewed this week alongside Jonah Bloom, Editor at Advertising Age, Rob Schwartz, Chief Creative Officer at TBWA\Chiat\Day and Peter Shankman, Founder of HARO

Jamie Turner, Chief Content Officer of the 60 Second Marketer, was interviewed on the BeanCast with Jonah Bloom, Editor at Advertising Age, Rob Schwartz, Chief Creative Officer at TBWA\Chiat\Day and Peter Shankman, Founder of HARO

That explains why I was so flattered when Bob asked me to participate on his show alongside Jonah Bloom, the Editor of Advertising Age, Rob Schwartz, the Chief Creative Officer at TBWA\Chiat\Day and Peter Shankman, who is the founder of HARO (Help A Reporter Out).

I’m a subscriber to Bob’s podcasts, which can be downloaded via iTunes or linked to directly via The BeanCast Blog.

If the 60 Second Marketer is all about short, quick updates on the latest tools, tips and trends in marketing, then The BeanCast is at the other end of the spectrum, providing in-depth reporting on important news for marketers. In fact, the notes Bob sends out to help people prep for his show could fill an encyclopedia. (Oh, sure, it’d be a short encyclopedia, but you get my point.)

Some of the topics covered in this week’s BeanCast include the Tiger Woods’ brand, changes to Facebook, the future of the U.S. automotive industry and Comcast’s purchase of NBC.

Bob is a great guy and a gracious host. Be sure to subcribe to his podcasts — they just may be the best marketing podcasts available anywhere.


The 60 Second Marketer is a free online magazine brought to you by BKV Interactive and Direct Response. We try to provide quick updates on the newest tools, tips and techniques in marketing. We also try to accomplish that with a dose of humor or levity. As it turns out, we're pretty good at providing tools, tips and techniques, but we're not actually all that funny. Which would explain why people don't call us "funny" as much as they call us "laughable." Bummer. Our offices, for those of you who are interested, are located in Atlanta (404-233-0332) and Kansas City (913-648-8333). We also have offices on Bora Bora, but they don't have the phones installed yet.

© 60 Second Marketer, a division of BKV, Inc.