Archive for September, 2010

September 30th, 2010

New Consumer Behavior Secrets Proven to Grow Your Business

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Earlier this week, I had the opportunity to give a speech to the American Marketing Association’s Marketing Research Conference. My friends Mike Brown with Brainzooming and Sherrie Binke with Infogroup/ORC did a wonderful job attracting top speakers from around the globe for their event. I was fascinated by some of the excellent information shared by some of the best and brightest minds in marketing.

My topic was called “Why Your Brain Buys Stuff it Doesn’t Need” and it was based on two terrific books: How Customers Think by Gerald Zaltman and The Buying Brain by Dr. A. K. Pradeep.

I provided 12 consumer behavior insights during the speech. I’m sharing 7 of them here — the others will be included in upcoming posts. Please feel free to add your own ideas to the list in the comments section:

Secret #1: Novelty is the single most effective factor in capturing our brain’s precious attention. Humans want to buy your products and services. And the way to get them to do that is to point out what makes your product new and different. When people see something new, they’re curious. And if they like what they see, they purchase it. How are you making your product or service seem new and different? That could be the key to your future success.

The female brain is structured to deal with many different issues at once. The much simpler male brain is structured to deal with only 3 issues -- Is the game on? Is the beer cold? Am I going to have sex tonight?

Secret #2: The female brain has 25% more connections between the right and left hemispheres than the male brain. Because of this, women are much better than men at communication and multitasking. As you can see from the graphic on this page, men’s brains are not as complex as women’s, which explains why men are only capable of holding three thoughts in their brain — Is the game on? Is the beer cold? Am I going to have sex tonight?

Secret #3: Humans often don’t know why they prefer one brand over another. We have a great article about this on the site called “Coke vs. Pepsi. The Taste Test they Don’t Want You to Know About.” The article discusses why Coke beat Pepsi in a small non-blind taste test a few years ago but came out Even-Steven in a blind taste test to the same group. Interesting, eh? For more details, check out the article on the site.

Secret #4: People buy for emotional reasons then rationalize their purchase with logic. Here’s a fact — men don’t buy Porsches for logical reasons, they buy them to make up for some sort of shortcoming. But if you interview them after their purchase, they’re able to rationalize their purchase in very logical terms. If you’re smart (which you are), you’ll use this secret to help you uncover the emotional triggers that get people to buy your product or service.

Secret #5: Different parts of the brain control different stimuli responses. Our instincts are controlled by the Subcortical and Limbic areas, also known as our Lizard Brain. The Lizard Brain responds to stimuli based on the 4 Fs — Fight, Flight, Food and Procreation. By appealing to the Lizard Brain, you can create an emotional bond between your consumer and your brand.

Secret #6: Data indicates that humans respond best to 13 specific words in advertising. This data is based on years and years of testing by direct response agencies like BKV. The words are (drumroll, please) Free, You, Save, Money, Easy, Guarantee, Health, Results, New, Love, Discovery, Proven, Safety. You’ll notice I used 3 of them in the headline of this article. Did they draw you in?

Secret #7: We take in 11 million bits of information per second, but the brain can only process 40 bits per second. Essentially, what this means is that the brain is on over-load much of the time. If you want to stick out in the crowd, simplify. It’s what Steve Jobs does and, hey, he’s a billionaire.

As mentioned, there are 12 secrets that are part of this presentation. I’ll be expanding on the others in the future. Alternatively, perhaps you can catch me around the country on my upcoming speaking tour promoting my new book, “How to Make Money with Social Media.”

Posted by Jamie Turner, Chief Content Officer of the 60 Second Marketer, the online magazine of BKV Digital and Direct Response.

September 29th, 2010

“How to Make Money with Social Media” Now Available

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At long last, How to Make Money with Social Media is now available at Amazon, Barnes & Noble, Borders and 800CEORead.com.

A special thank you goes out to all the followers of the 60 Second Marketer from around the globe. None of this would have happened without you.

One reviewer called this book "The best social media guide available." Click here to take a look inside the book.

If you’re interested in learning how to set-up, launch and run an effective social media campaign, then you’ll probably be interested in the book. We cover a lot of ground and it’s been called “The Best Social Media Guide Available” by one reviewer.

To give you an idea of what the book is about, here’s the Table of Contents. If you like what you see here, click through on any of the links to take a look inside the book.

PART I: The Social Media Landscape
Chapter 1: What Social Media Isn’t
Chapter 2: The Evolution of Marketing
Chapter 3: How to Think About Social Media
Chapter 4: The Language of Social Media

PART II: How to Set Yourself Up for Social Media Success
Chapter 5: Laying the Groundwork for Success
Chapter 6: Why Your First Social Media Campaign Didn’t Work
Chapter 7: Managing the Conversation
Chapter 8: Creating Circular Momentum

PART III: Social Media Platforms
Chapter 9: Social Media is More Than Just YouTube, LinkedIn, Facebook, and Twitter
Chapter 10: How to Use Networking Platforms to Help You Grow Your Sales and Revenue
Chapter 11: How to Use Promoting Platforms to Help You Grow Your Sales and Revenue
Chapter 12: How to Use Sharing Platforms to Grow Your Sales and Revenue
Chapter 13: Mobile Media, Augmented Reality, and Widgets, Oh My!

PART IV: Social Media Integration
Chapter 14:  How to Integrate Social Media into Your Marketing Plan
Chapter 15:  How to Conduct a Competitive Assessment
Chapter 16: Conducting an Internal Situation Analysis
Chapter 17: Understanding the Customer Thought Processes
Chapter 18: Establishing Your Major Objectives and Key Strategies
Chapter 19: Aligning your Social Media Strategy with Your Brand Essence

PART V: How to Measure Social Media
Chapter 20: How to Measure a Social Media Campaign
Chapter 21: Step 1: Measuring the Quantitative Data
Chapter 22: Step 2: Measuring the Qualitative Data
Chapter 23: Step 3: Measuring the Only Really Important Thing—Your Return on Investment

PART VI: Conclusion
Chapter 24: Social Media Guidelines for Corporations
Chapter 25: 59 Things You Need to Do on Your Way to a Successful Social Media Campaign

Thanks again for all your support. These are very exciting times, indeed.

Posted by Jamie Turner, Chief Content Officer of the 60 Second Marketer, the online magazine of BKV Digital and Direct Response.

September 28th, 2010

Top Uses of Social Media from Around the Globe

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If you’re visiting this page, it’s either because you receive the 60 Second Marketer e-newsletter (which, by the way, is packed with great free tips on how to supercharge your marketing) or because you bought “How to Make Money with Social Media” and have clicked through on the additional content from the book.

What follows is our list of top social media promotions from around the globe. We’re adding to our list all the time, so please feel free to add to the list in the comment section.

With that said, here’s our list:

Next to Normal, a Broadway show, began publishing an adapted version of the show over Twitter. Over 35 days, the serialized version of the show was published in the form of tweets, short messages utilized by Twitter, a single line from a character at a time.

A good social media promotion can spread your brand around the world at the speed of light. What are your favorite social media promotions? Add yours in the comments section and we'll add it to the list.

The Free Hugs camapign on YouTube has been viewed by more than 62 million people. The video is inspirational and hugely viral. Check it out when you need a lift.

Burger King created a Whopper Sacrifice Network on Facebook. The promotion? Delete 10 of your friends from Facebook and receive a free Whopper in the process.

Harley-Davidson does an absolutely stellar job with their Facebook page. If you’re expecting to land on their “Wall” then you’re out of luck. Check out their lively and engaging lading page on Facebook.

Starbucks decided the best way to engage customers and prospects was to create a website that creates a dialogue with consumers. The result was MyStarbucksIdea.com which allows people to suggest new ideas, vote on their favorite ideas and watch which ones get accepted by Starbucks.

Coca-Cola did something very smart on their Coca-Cola Facebook Fan Page. Rather than create a corporate Fan page run by people in suits, they embraced a page created by two real fans. The result? 12 million fans.

CNN’s Twitter page is considered one of the best places for news junkies to get a quick update on the latest-breaking news from around the world.

Toyota decided to create a mini-series of short, funny YouTube videos on their Sienna YouTube campaign. The result? More than 7 million views. If they’d spent media dollars to get that many impressions on primte time TV it would have cost them more than $1.4 million. The media cost to get them on YouTube? $0.

Playstation has done a terrific job with their Playstation Blog. People who are into gaming claim this is one of the best blogs around. Stop on by and check out how they engage people with their lively, approachable blog posts.

Fish Wrangler has created a Facebook application that’s getting rave reviews on the internet. If you’re interested in an innovative use of Facebook applications, this is a page you’ll want to visit.

Run Keeper is a mobile app that allows users to keep track of their health and fitness program. It’s much more than that, though. Check out the clean, crisp navigation on the home page. Then download the app and get running!

Dell is the Grand Mac Daddy of Twitter promotions. Nothing too complex here — just offer a special discount to your Twitter followers. But when you’re Dell and you have 1.5 million Twitter followers, every time you offer a promotion, you’re generating $50,000 to $100,000 in revenue (by my back-of-the-napkin estimates).

Wildfire is a company that provides easy-to-use templates for Facebook promotions. I’ve used them before and they’re terrific. They’re very easy to incorporate into your Facebook page to give it a little more sizzle.

Comcast has done a fabulous job using Twitter to help them with customer service and customer retention. They get the key to social media — it’s about having a dialogue, whether it’s on Twitter, Facebook, YouTube, LinkedIn or any other social media tool.

Author Bio: Jamie Turner is the Chief Content Officer of the 60 Second Marketer, the online magazine of BKV Digital and Direct Response. He co-authored “How to Make Money with Social Media” with Dr. Reshma Shah of Emory University and Inflexion Point Marketing.

September 22nd, 2010

How to Set Up Your Personalized URL on LinkedIn

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A neat little feature that a lot of people don’t take advantage of on LinkedIn is the Personalized URL feature. Huh? You didn’t know you could make a personalized URL on LinkedIn? Well, c’mon. Let’s hop to it.

If you follow the steps on LinkedIn's "Edit Profile" page, you can have a personalized LinkedIn URL set up in no time.

Here are the step-by-step instructions:

  1. Sign in to LinkedIn and go to your main profile (home) page
  2. The second link in the top menu bar after “Home” says “Profile.” Select that link and drag down to the first sub-link called “Edit Profile”
  3. Select “Edit Profile”
  4. You’ll see a big box with all your profile information in it. Go to the bottom of that box and you’ll see a link for your “Public Profile.”
  5. Select “Edit” for your “Public Profile”
  6. Now, go to the bottom right hand side of that page and look for the box that says “Your public profile URL”
  7. Select “Customize Your Public Profile URL”

That’s all there is to it! Now you can create your very own personalized LinkedIn URL.

My personalized LinkedIn URL is www.LinkedIn.com/in/JamieTurner60SecondMarketer. I had to add the “60 Second Marketer” part because someone else with the name Jamie Turner sneaked in there before I did and got “Jamie Turner.” (Darn you, Jamie Turner!)

In any case, if you get the chance, create your own personalized URL on LinkedIn. It’s a great way to stand out from the crowd and to position yourself as someone who is on the cutting edge of social media.

Posted by Jamie Turner, Chief Content Officer, the 60 Second Marketer. You can take a spin through Jamie’s new book on social media by clicking “How to Make Money with Social Media.”

September 21st, 2010

How the Smithsonian Institution Uses Mobile Media to Engage Visitors

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A few months ago, I had the opportunity to visit the Smithsonian Institution in Washington, DC. As you know, it’s one of the world’s greatest museum institutions. And, best of all, it’s free!

There are many museums that are part of the Smithsonian Institution. They include the National Gallery of Art, the Air & Space Museum and the Natural History Museum.

Interestingly, the image created by the Smithsonian Institution's Neanderthal exhibit looked surprisingly similar to Jamie Turner's high school yearbook photo.

On this particular visit, I took a stroll through the Natural History Museum with my family. One of my favorite exhibits was about the Neanderthals — early humans who roamed Europe and Asia between 50,000 and 130,000 years ago.

At the Neanderthal exhibit, I noticed a small QR code that was part of the exhibit. You know QR codes — they’re the small “bar code” boxes that are starting to show up in ads, posters and even business cards (see example below).

We’ve talked about QR Codes in the past and have a list of innovative uses of QR Codes in a blog post called How to Use Mobile Media QR Codes to Promote Your Business.

When users snap this QR code with their smart phone, they’re driven through to a website called Meanderthal. Users can then take a picture of themselves and use the Meanderthal website to superimpose what they would have looked like 50,000 to 130,000 years ago.

It was a great use of QR codes because it does three things:

  1. It engages visitors and encourages them to have a deeper involvement with the exhibit
  2. It drives visitors through to a website where it teaches them more about Neanderthals
  3. It includes a viral component in the form of e-mailable photos of the visitor as a Neanderthal

If you’re thinking about getting into mobile media, one of your first steps should be to start using QR codes in your brochures, in-store posters, ads and other collateral. They’re a great way to engage people more deeply with your product or your brand.

Interested in reading more about mobile media and QR codes? Take a look at some of these recent blog posts:

If you have QR code experiences that you’d like to share with our readers, please let me know. We’re collecting new and innovative uses of QR codes all the time and will be talking about them in future blog posts.

Posted by Jamie Turner, Chief Content Officer, the 60 Second Marketer, the online magazine of BKV Digital and Direct Response.  Jamie’s book, co-authored with Dr. Reshma Shah, can be previewed by clicking “How to Make Money with Social Media.”

September 20th, 2010

Has Demi Moore Gone Too Far on Twitter?

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Last week, rocker John Mayer decided to delete his Twitter account, thus leaving his 3.7 million followers in the dust. (Yes, 3.7 million followers.)

This is a photo Demi Moore sent out to her 3.1 million Twitter followers. Has she gone too far?

Mayer was notorious for having shared way too much on his Twitter account. Oh, sure, if you were interested in tracking the progress of his chili dog dinner through his intestinal system, then his Tweets were very welcome. But if you’re like most adults, you probably felt that Mayer was sharing too much with too many people.

Then, along comes Demi Moore, who has decided that showing off her body with her 3.1 million followers was a) worth doing, b) acceptable behavior and c) something we should admire.

In this Twitter photo, Ms. Moore invited her husband to join her in bed. Is that good for her image?

Unfortunately, Ms. Moore (who goes by the Twitter handle @MrsKutcher) has made a terrible mistake. To be sure, Twitter is a great place for celebrities (or brands) to give us an unvieled look at the inner workings of that person or company. Most brands that use Twitter let their hair down a little bit and have some fun on Twitter.

But Demi. Please. If you want people to watch your movies without snickering through them, stop doing this.

(Which raises the question — when was Ms. Moore in a movie worth watching? 1996?)

I’m not against making some noise. I’m not against standing out from the rest of the pack. But if you’re a brand or a celebrity, you should do it with a little dignity.

That’s my point-of-view. I could be wrong. Or I could just be a bonehead. But that’s my story and I’m sticking with it.

Posted by Jamie Turner, Chief Content Officer, the 60 Second Marketer.

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September 16th, 2010

Make a Donation and Get a First-Edition, Autographed Copy of “How to Make Money with Social Media.”

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In just a few weeks, How to Make Money with Social Media will be available in Barnes & Noble, Borders, Amazon and 800CEORead.com.

These are just some of the children supported by A School Bell Rings, a non-profit founded by Jamie Turner and Dr. Reshma Shah.

But you can get a first-edition, autographed copy delivered to your doorstep when you make a donation to A School Bell Rings, a non-profit I founded with my co-author that builds schools and educational programs for impoverished children around the globe.

Here’s how it works.

Visit ASchoolBellRings.org/book and make a $40 donation to the charity. 100% of your donation will go to the children A School Bell Rings supports in countries like Nicaragua, India and Tanzania. A School Bell Rings is an official 501c3 non-profit registered with the U.S. government. And yes, your $40 donation is tax-deductible.

Will you help us with our efforts? We only have 50 first-edition, autographed copies to sell, so once those 50 copies are gone, you’ll have to buy the book through regular channels.

It would be so awesome if we were able to raise the full $2,000 for the kids. If you’re interested in helping, just visit ASchoolBellRings.org/book.

P.S. Special shout-out to our friends at Financial Times Press who donated the 50 copies to A School Bell Rings to offer on the website.

Posted by Jamie Turner, Chief Content Officer, the 60 Second Marketer.

September 15th, 2010

How to Give a Speech

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Are you interested in learning how to give a speech?

I do about 35 to 45 speeches a year at events, trade shows and corporations around the country. The topics include branding, marketing strategy and social media.

Over the course of time, I’ve jotted down a few notes on how to give a speech that I thought I’d share with you. After all, sooner or later, you’re going to have to give a speech to your CEO, your shareholders or some other interested party, so it never hurts to be prepared.

The most important thing you can do when giving a speech is to have a two-way conversation with your audience.

Kinds of Speeches: For starters, it’s important to understand that there are many different kinds of presentations. In fact, something as simple as a voice mail is, essentially, a short speech.

Here are some of the different forms of speech-giving that you’ll want to be familiar with:

  • Sales meetings
  • Staff meetings
  • Voice mail
  • Events
  • Team meetings
  • Updating superiors
  • Coaching
  • Talking to your spouse
  • Job interviews
  • Negotiating
  • Social functions
  • Mentoring
  • Dating
  • Brainstorming

As you can see, giving a speech isn’t always done in front of a large audience. Sometimes, it’s a one-on-one form of communication. What makes it a speech isn’t the number of people you’re giving it to as much as the importance of the communication.

That’s worth repeating — what makes something a speech isn’t the number of people you’re giving it to as much as the importance of the communication. The more important the talk, the more it qualifies as a speech.

Make sense?

Presentation Prep Sheet: If you don’t prepare your speech in advance, you won’t look confident. So be sure to think through the following issues:

  • What’s my objective?
  • What’s on the mind of my audience?
  • How am I going to begin the presentation?
  • How am I going to engage the audience during the presentation?
  • How am I going to close with a strong finish?
  • What’s the desired outcome of my speech?

Looking Confident: It’s important to look confident during a speech. One of the classic mistakes people make when giving speeches is that they think if they move around the room they’ll be seen as energetic and passionate. Actually, the opposite is true — when you move around too much, you look nervous and ill-at-ease.

If you watch my speaking style on my Keynote Speaker page, you’ll notice that, for the most part, I stay in the same place. It may feel strange to stand in the same place when you give a speech, but it’s the best thing you can do to communicate confidence. After all, a rock doesn’t flinch. Neither should you.

(Side note: Energy and passion are communicated through your voice, not your movement. Use your voice to communicate those emotions, not your feet.)

Voice Control: You may not agree with Rush Limbaugh’s politics, but you have to give the guy credit — he’s got a fabulous voice. Next time you’re listening to him, notice how he uses volume, inflection and tempo to express himself. By changing things around, he keeps the listener engaged.

Here’s a trick. Leave yourself a voice mail so you can hear your own voice. Go ahead, just close the door. When you leave the voice mail, see how many different ways you can use volume, inflection and tempo to come across as:

  • Passionate
  • Dynamic
  • Inspirational
  • Enthusiastic
  • Commanding
  • Conversational
  • Lively
  • Friendly
  • Appealing
  • Intense
  • Calming

See? Leaving yourself a voice mail isn’t that bad. And everybody in the office thought you were crazy already, so no big deal.

Avoid Verbal Graffiti: What’s verbal graffiti? Just ask your teenager. Every “uhhhh,” “you know” and “like” is verbal graffiti. The key to eliminating verbal graffiti is to recognize you use it. If you don’t catch yourself doing it, have an accountability partner let you know whenever you use it. That’ll stop things pretty quickly.

Get Your Audience Involved: Remember, the idea behind a speech isn’t to have a monologue, it’s to have a dialogue. When you have a back-and-forth communication going on, it makes the talk much, much more interesting for your audience.

Here are some ideas you can use to get your audience involved:

  • State up-front that participation is expected
  • Ask them questions
  • Use the phrase “write this down” followed by a list
  • Use props: maps, flip charts, dry erase boards, products, drawings
  • Use an outline that requires the audience to fill in the blanks
  • Use audience members in your stories
  • Ask their opinion
  • Ask them to raise their hands
  • Use video clips

Handling Questions: I had one very important presentation several years ago that I was really prepared for. About a day before the presentation, I started thinking through the questions the client-prospect might ask.

I ended up coming up with 40 different questions, then broke those 40 questions into 5 different categories. I assigned each category to a different member of the team. When the client-prospect asked a question, the category of the question was self-evident, so the appropriate team member stepped forward and answered the question.

It was brilliant. And it was the best presentation I was ever part of.

Did we win the business? Hell, no. And I’m still pissed about it.

How to Control Fear: There are several tips on controlling fear that you might find useful.

  • Memorize your first two minutes
  • Keep notes handy, but don’t lock your eyes on your notes
  • Rehearse, rehearse, rehearse
  • Arrive early. At least 30 minutes prior to going on stage
  • Mingle before you go on stage. By chatting people up, you’ll have some friends in the audience
  • Visualize success
  • Breathe
  • Be yourself
  • Don’t drink to much coffee
  • In the evening, don’t drink too much alcohol

Other Tips and Tricks: Here are a few other odds and ends I’ve come up with over the years.

  • Start in the middle. Seriously, skip the whole “tell them what you’re going to tell them, tell them, then tell them what you told them” thing. Just dive in. People hate agendas. Agendas put people to sleep.
  • In a presentation larger than 3 people, you should stand. (Unless it’s a regular status meeting or something, in which case you can sit. Otherwise, stand.)
  • Flip your own slides. It’s really annoying when people say, “Next slide…” 57 times during a presentation
  • Own the room
  • Don’t lean on anything
  • Plan for 1 to 2 minutes per slide

If you’re interested in more information on this topic, a good book to read is The Exceptional Presenter by Timothy J. Koegel. It’s short and sweet and packed with good tips.

If you’re interested in having me speak at your event, trade show or corporation, just send an email to Jamie.Turner@60SecondMarketer.com.

For a video sample of my speaking style, hit the “play” button below. Feel free to borrow some of my techniques for yourself!

Posted by Jamie Turner, Chief Content Officer, the 60 Second Marketer, the online magazine of BKV Digital and Direct Response. Jamie’s book, co-authored with Dr. Reshma Shah, can be previewed by clicking “How to Make Money with Social Media.”

September 14th, 2010

FTC Cracks Down on Bloggers and PR Firms for False Reviews

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A good friend of mine named Jay Myers recently updated his clients with some information about the FTC’s crack-down on people who post faux reviews on websites and review sites.

As you probably know, bloggers have to disclose whenever they’re blogging on behalf of a paid sponsor. A “paid sponsor” can include a company that has provided free products or services in return for a review.

The FTC is cracking down on people who submit faux reviews of products or services, according to Jay Myers at Seyfarth Shaw, LLP.

Jay works for Seyfarth Shaw, a full-service law firm with offices all over the place. And, no, I’m not getting anything in return for mentioning Jay’s company. After all, I’m a fine, upstanding citizen and never get in trouble with the law.

Right.

Anyway, here’s the information from Jay’s update:

The Federal Trade Commission (FTC) recently announced that it has entered into a consent order with a public relations agency whose employees posted positive reviews about the firm’s clients’ products within iTunes.  This is the first enforcement action involving the FTC’s endorsement guidelines, which were recently updated to apply to social media, and makes it clear that employers can be held responsible for encouraging their employees’ online conduct.

The FTC endorsement guidelines require that bloggers discussing or reviewing products or services disclose any connection between the endorser and the marketer of the product that would affect how people evaluate the posting.

This means that if a person is an employee of the marketer of the product, receives compensation (which could be free
product) for reviewing or making a statement about the product, or is a client of the marketer of the product, that relationship should be disclosed.

While extensive disclosures may be difficult on Facebook, Twitter or in other social media, disclosures
can be as simple as “Company X gave me this product to try . . ..” on a blog or “#sponsored,”“#paid” or “#ad” on Twitter.

The FTC alleged that the public relations firm engaged in deceptive advertising by having employees pose as ordinary
consumers posting game reviews at the online iTunes store, when the employees did not disclose that the reviews came from paid employees working on behalf of the game developers.  While in this case employees of an agency were involved, the same principles would appear to apply to employees who blog about their employer’s products. In fact, the New York Attorney General took action against a cosmetic surgery company who had its employees place false postings about the company’s services.

The FTC action makes it even clearer that employers cannot encourage or condone false or deceptive blog postings about their company’s (or their customers’) products.   Employers should have written policies in place which (if the policy allows employers to blog about the employer’s products or services) require employees to disclose their connection to the employer when discussing the employer’s products.

Posted by Jamie Turner, Chief Content Officer, the 60 Second Marketer, the online magazine of BKV Digital and Direct Response. Jamie’s book, co-authored with Dr. Reshma Shah, can be previewed by clicking “How to Make Money with Social Media.”

September 13th, 2010

How to Get Started in Social Media

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What follows is the content from the e-newsletter I sent out on Friday. If you aren’t already getting our free weekly e-newsletter tips every Friday, you can sign up by clicking here.

With that in mind, here’s what you missed last week.

Last Wednesday, I consulted with members of one of the world’s largest and best-known corporations on the topic of social media. 60 Second Marketer e-newsletter

Later today, I’m consulting with members of several small corporations on the topic of social media.

I’m lucky to be able to help both large and small businesses learn more about social media.

But right now, I’m not focused on large businesses or small businesses. Right now, I’m focused on helping you learn more about social media.

Let’s Get Started:
The biggest challenge people have with social media is that they’re intimidated by it. The result is that they dip their toe into it without ever taking a deep dive into it.

The Solution:
I’d like you to spend 15 to 30 minutes today taking a deeper dive into social media. It won’t hurt, I promise. In fact, it’ll actually be kind of fun.

The Next Steps:
Some of these you’ll have done before. Others will be new to you. All of them will help you learn how to navigate your way around the social media-sphere a little better.

Here goes:

  1. Make a comment on a blog post: Just click the little button at the bottom of any blog post and make a comment. Start with, “Nice post…” Then, add to the conversation in some helpful, instructive way.
  2. Answer a question on LinkedIn: On the upper right hand side of LinkedIn, you’ll see a little search box. Click on the menu button and drag down to “answers.” Now, go in and answer a question someone had about your area of expertise. See? Now you’re an “expert.”
  3. Download TweetDeck or HootSuite: If you’re interested in supercharging your use of Twitter, you’ll want to download TweetDeck or HootSuite. Either tool will help you improve your productivity on Twitter.
  4. Add Foursquare to your mobile phone: Foursquare is a fun way to get free stuff from restaurants, bars and other businesses you visit. To find out more about it, read “What is Foursquare? And how can you use it to promote your business?” Then, download it to your iPhone, Android or BlackBerry and have some fun.
  5. Write something on the 60 Second Marketer Fan Page: Yesterday, I asked people (in a Facebook video) to add their favorite mobile phone app to our Wall so I could write about it in a future post. What’s your favorite mobile phone app? Stop by the 60 Second Marketer Fan Page and let us know.
  6. Do a search on YouTube: Just go to YouTube. Better still, go to the 60 Second Marketer YouTube channel and do a search for a topic of your choice. Watch the video. (Bonus points: Make a comment or subscribe to that channel.)
  7. Create an iGoogle page: Want your own customized Google page? It’s easy. Go to iGoogle.com and create an account. Then, visit one of your favorite blogs or web magazines. Click on the orange RSS feed button. Follow a few more steps and every time that blog or web magazine is updated, it’ll be dropped into your iGoogle page. It’s like having Google deliver a customized newspaper to your computer.
  8. Download a QR Code reader to your mobile phone: QR Codes are those square bar codes you’re starting to see on ads and posters. Ready to try one? Grab your mobile phone, go to Google and do a search for “QR Code Reader,” then download the reader onto your phone. Now, visit “How to Use QR Codes and Mobile Media to Promote Your Business” and snap a photo of the QR code on that page. If all goes as planned, you’ll no longer be a QR Code virgin.

Posted by Jamie Turner, Chief Content Officer, the 60 Second Marketer, the online magazine of BKV Digitial and Direct Response, Inc. You can download a free chapter of Jamie’s forthcoming book by clicking, “How to Make Money with Social Media.”

September 10th, 2010

Seven Ways to Get the Most from the 60 Second Marketer Website

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Every so often, we like to remind our readers of the best ways they can get the most from our site. After all, the 60 Second Marketer is more than just a web magazine — it’s a community of marketing professionals from around the globe who comment, contribute and conspire with one another on the best ways to get the most bang from their marketing dollar.

So, with that in mind, here are the top seven ways to get the most from the 60 Second Marketer:

Marketing tips from the 60 Second Marketer
Are you interested in staying current on the newest tools, tips and techniques in marketing? Then fill out the box to the right and have the 60 Second Marketer blog delivered to your in-box each morning.

  1. Comment on our blog: We respond to virtually every comment that’s made on our blog. So if you have a comment about one of our posts, we’ll follow-up on your comment by providing you additional information and insights. Give it a try. Seriously. We really do follow-up.
  2. Follow us on Twitter: If you’re interested in staying up-to-date on all the latest trends in marketing, you can follow me at 60SecondTweets. I’ll keep you posted on all the latest articles and information all day long. And occasionally, we’ll even say something witty and funny. But only if we’re in a witty or funny mood.
  3. Have the 60 Second Marketer blog delivered to your in-box every morning: Are you interested in learning about the newest tools, tips and techniques in marketing? Then have the 60 Second Marketer blog sent to your in-box each morning. Just fill out the box to the right of this blog post and walla! It’ll be delivered just about every morning, like magic.
  4. Sign up for our free weekly eNewsletter: Each week, we send out a whole slew of “How To” articles designed to help you instantly improve your marketing program. If you want tips on social media, email marketing, blogging, direct response marketing or just about any other topic, then sign up for our weekly eNewsletter.
  5. Visit our QuickTips page: It includes a long list of tips that you can put to use instantly to get the most bang from your marketing dollar.
  6. Check out our Free Tools page: Our Free Tools page has 18 different free tools or information portals where you can download additional content or tools designed to help you grow your sales and revenue.
  7. Download a free chapter from my book: Are you serious about social media? Then you’ll want to download the free chapter I’m offering from “How to Make Money with Social Media.” It’s packed with good information.

Of course, all this assumes you’ve taken a deep dive into our free Articles and our free Videos, right? If you haven’t jumped into the fray on those pages, you should start there because they’re packed with great tools and tips on ways you can improve your marketing.

So there you have it. Seven ways to get the most from the 60 Second Marketer. Plus a few bonus tips.

Posted by Jamie Turner, Chief Content Officer of the 60 Second Marketer, the online magazine for BKV Digital and Direct Response.

September 7th, 2010

Are You a Fan of the 60 Second Marketer?

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60 Second Marketer Fan Page
Have you stopped by the 60 Second Marketer Fan Page lately? C’mon, what are you waiting for? We’re having a party over there. (Okay, it’s not really a PARTY. But we’re having fun!)

Are you a fan of the 60 Second Marketer? If so, then you should stop by the 60 Second Marketer Fan Page on Facebook. We’re having a blast over there.  Ellis Vener had some cool things to say the other day. So did Nerissa Serrano-Okiye. And Milton Janet Kinnard asked how to start a Fan Page of her own. (The answer to her question was answered on our Fan Page. Just scroll down.)

On the left hand side of our Fan Page you’ll find special links to some of the videos we’ve uploaded that include tips on using Twitter, LinkedIn and other social media tools.

Most recently, I asked our members what 3 mobile phone apps they’d recommend to others. I’m putting together a blog post with the top recommended smart phone apps and want your input on the post.

So what are you waiting for? C’mon in and stir things up.

September 7th, 2010

How to Measure Success of Your Social Media Campaign

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On Friday, I’ll be doing a full-day seminar for the Small Business Development Center that outlines how to set-up, run and manage a social media campaign. As part of the seminar, I’ll cover the three primary segments of social media measurement: quantitative, qualitative and ROI.

There are many chapters devoted to this topic in “How to Make Money with Social Media,” the book I wrote with Dr. Reshma Shah from Emory University. I’ve found that people can wrap their minds around social media measurement better when they break things down into these three categories:

There are three categories of social media measurement: Quantitative, Qualitative and ROI.

Quantitative metrics: These are the metrics that are data-centric. By that, we mean that the metrics simply measure information and have very little emotional content. These would include traffic, inbound links, online mentions and other easily-quantifiable data.

Qualitative metrics: These are social media metrics that provide information about people’s emotions, thoughts and intensity of feelings about a product or service. (For example, having the word cheap used to describe your brand is very different than having the word inexpensive used.)

ROI metrics: These social media metrics help you track your progress toward your ultimate goal, which is to make money with social media. They include metrics such as leads generated, customers retained, prospects converted and, most importantly, profits generated.

Given all that, here are some of the tools you can use to track the metrics from each of these categories:

  • Google Analytics: This should be installed on all websites. If it’s not on yours, fire your web design firm
  • GoingUp!: Another great tool for measuring traffic to your website
  • Coremetrics: If you’re ready to step it up a notch, this one is for you. In-depth analytics and insights
  • Adobe Online Marketing Suite: This used to be called Omniture, but they were bought out by Adobe. This set of tools is for the real pros.
  • Sprial16: This is a web-based platform that helps you listen, measure and visualize your brand’s online presence
  • Social Mention: This tool is similar to Search.Twitter.com in that it provides data and information about certain keywords and how they’re used online
  • RapLeaf: Another great tool with tons of functionality. Definitely worth checking out
  • Nielsen Buzz Metrics: Nielsen goes very, very deep with this tool. Expensive, but good

Those are just some of the online measurement tools outlined in “How to Make Money with Social Media” (which, oh, by the way, can be pre-ordered on BarnesAndNoble.com and Amazon.com right now). Stay tuned for more updates in future blog posts.

See you soon.

Posted by Jamie Turner, Chief Content Officer, 60 Second Marketer, the online magazine for BKV Digital and Direct Response

September 7th, 2010

How to Get Started in Mobile Media

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In last week’s 60 Second Marketer e-newsletter, we wrote about our Mobile Media 12-Step Program (yes, we see the irony). It was designed to help people (like you) get started in mobile media. After all, mobile media is going to eclipse social media in scope and usefulness (you heard it here first).

Given that, here’s our very own 12-Step program for mobile media:

  • Step #1: Mobilize your website. Set up a mobile website so that it’s simpler and easier to navigate than your regular website.
  • Step #2: Study your competitors. Are they using Foursquare or Gowalla to drive traffic to their locations? Steal their ideas. Really. Steal ‘em.
  • Step #3: Start using mobile media yourself. Download LinkedIn, Facebook and Twitter to your smart phone. Then take the next step and try Foursquare or Gowalla.
  • Step #4: Read everything you can about mobile media. (Hint: A good place to start is with the Mobile Media Glossary right here on the 60 Second Marketer.)
  • Step #5: Claim your business on location-based applications. If you own a restaurant, claim it on Foursquare before anyone else does.
  • Step #6: Run a mobile ad campaign. Now you’re getting into the more advanced stuff. Apple has iAd and Google has AdWords to help you do this. Or you can contact one of the multitude of mobile advertising firms out there.
  • Step #7: Create a QR or 2D Code promotion. To take a quick dive into QR codes, read “How to Use QR Codes to Promote Your Business” on the 60 Second Marketer blog.
  • Step #8: Design an iPhone or smart phone app. Now you’re really getting advanced. iPhone and smart phone apps take time and money to create, but they can be worth it.
  • Step #9: Encourage interactivity. No matter what kind of mobile campaign you do, be sure that it gives the customer a reason to come back and do it again.
  • Step #10: Integrate the program into your overall marketing program. Your mobile program shouldn’t stand alone in a silo. Integrate it!
  • Step #11: Track your results. The cool thing about mobile is that it’s digital. And digital is trackable.
  • Step #12: Test, test, test. The folks at BKV Digital and Direct Response are always talking about doing A/B split tests. That’s the only way to continuously improve your results.

So there you have it. Our very own 12-step program!

Posted by Jamie Turner, Chief Content Officer, the 60 Second Marketer, the online magazine for BKV Digital and Direct Response.


The 60 Second Marketer is a free online magazine brought to you by BKV Interactive and Direct Response. We try to provide quick updates on the newest tools, tips and techniques in marketing. We also try to accomplish that with a dose of humor or levity. As it turns out, we're pretty good at providing tools, tips and techniques, but we're not actually all that funny. Which would explain why people don't call us "funny" as much as they call us "laughable." Bummer. Our offices, for those of you who are interested, are located in Atlanta (404-233-0332) and Kansas City (913-648-8333). We also have offices on Bora Bora, but they don't have the phones installed yet.

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