Archive for January, 2011

January 6th, 2011

Breaking News: Social Mobile Roundtable Now Available On-Demand

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The 60 Second Marketer’s Social Mobile Roundtable is a monthly training webinar sponsored by BKV Digital and Direct Response that provides news on the latest tools, tips and techniques in social media and mobile media.

The Roundtable is viewed each month by professionals from around the globe. The only problem has been that we’ve never been able to provide video of the Roundtable for members of the 60 Second Marketer community who missed the live version.

Until now.

Thanks to the efforts of Nicole Hall from Mobilize Worldwide, we’ve been able to upload the January edition of the Social Mobile Roundtable to the 60 Second Marketer YouTube Channel. (You can also watch it here on our blog by scrolling down below.)

Here are some of the topics discussed by our hosts (which included Robert Clay from Marketing Wizdom in the U.K.):

• How to set up a mobile website in a few easy steps
• Email marketing secrets to increase click-throughs
• What is Quora, and how can I use it to grow my business?
• Getting the most from Geo-Targeted SMS Campaigns
• Mobile website design best practices
• Social media measurement tools
• Why Twitter Lists are indispensable

Come on in and join in the fun. Just click the video box below and have at it!

P.S. Don’t forget to register for our next Social Mobile Roundtable scheduled for Thursday, February 3rd by clicking here.

P.P.S. If you’d like to download a hard copy of the Roundtable, you can do so by clicking here.

Enjoy!

January 5th, 2011

How Blockbuster Blew It

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Last September, Blockbuster filed for Chapter 11 bankruptcy. This was somewhat of a surprise given that Blockbuster virtually invented the video content delivery industry.

In order to understand what happened to them, it’s worth re-visiting a classic Harvard Business Review article by marketing pioneer Theodore Levitt. The article, called “Marketing Myopia” pointed out that companies can succeed or fail based on how they define their product and service offerings.

How do you define the business you're in? Your answer could be the difference between success or failure.

Here’s an excerpt from Levitt’s classic article:

“The railroads did not stop growing because the need for passenger and freight transportation declined. That grew. The railroads are in trouble today not because that need was filled by others (cars, trucks, airplanes, and even telephones) but because it was not filled by the railroads themselves. They let others take customers away from them because they assumed themselves to be in the railroad business rather than in the transportation business. The reason they defined their industry incorrectly was that they were railroad oriented instead of transportation oriented; they were product oriented instead of customer oriented….

Levitt’s article highlights a classic mistake many companies make — they define their businesses based on their product/service offerings rather than on their customer needs.

I’m guessing here, but I imagine Blockbuster may have defined their company as “a chain of video store locations that rent and sell DVDs, Blu-Rays, games and other forms of video entertainment.”

But that’s a product-focused definition based on a bricks-and-mortar business model. What if they had redefined their business as “an organization that delivers content to customers using any channel available including the U.S. mail, streaming video, store kiosks, bricks-and-mortar loctions and any other as-yet-undiscovered channel.”

If Blockbuster had defined themselves based on Levitt’s customer-centric approach, do you think they would have been blindsided by Netflix, RedBox, Apple TV and others?

(Side note: Netflix just announced that consumers will soon be able to access Netflix content on their cable TV remote controls. Where was Blockbuster when that deal was being negotiated?)

Action Steps:

How do you define your company? Is it narrowly defined and focused on your product and service offerings? Or is it more broadly defined and focused on your customers’ needs?

Sit down with several members of your staff and ask them to define what it is your company does. If you’re like most businesses, you’ll get very safe, standard answers.

Once you’ve done that, broaden your scope and re-define your company with your consumers’ needs in mind. Explore new ways that you could provide helpful products or services to your company that are beyond the scope of your current business.

Then, and only then, will you be ensuring that you don’t define your way into oblivion — the way Blockbuster did.

Posted by Jamie Turner, Chief Content Officer of the 60 Second Marketer, the online magazine of BKV Digital and Direct Response. Jamie is also the co-author of How to Make Money with Social Media.

January 4th, 2011

Register for the Social Mobile Roundtable

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As many members of the 60 Second Marketer community know, the first Thursday of every month is when we hold our Social Mobile Roundtables.

These Roundtables are more than just webinars — they’re interactive discussions about the newest trends in social and mobile media.

These two arrows have absolutely nothing to do with the Social Mobile Roundtable. But, hey, what are you going to do?

Our next Roundtable will be held this Thursday, January 6th at 1:00 pm Eastern (10:00 am in Los Angeles and 6:00 pm in London).

You can register by visiting the Social Mobile Roundtable registration page.

Some of this week’s topics include the following:

  • How to set up a mobile website in a few easy steps
  • Email marketing secrets to increase click-throughs
  • What is Quora, and how can I use it to grow my business?
  • Getting the most from Geo-Targeted SMS Campaigns
  • Mobile website design best practices

We’re looking forward to a fun and engaging Roundtable this Thursday.

January 4th, 2011

Four Ways Your Blog Can Help You Make Money

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The question of “what’s in it for me?” is a big one for business people thinking about starting blogs. How does regular blogging lead to income? I’m going to ignore the remote possibility here that your blog will become so popular that you will earn significant advertising revenues, lucrative book deals and/or a nationwide motivational speaking tour. Instead I’m going to focus on how a blog can profitably support your core business and (although there are probably more) I usually like to talk about these four:

What are some of the best ways to make your blog stand out from the rest? Read these four tips from Erik Wolfe.

1. Use your blog in your sales process

A blog is a great place to document the answers to questions you hear a lot in client meetings and a great place to establish yourself as the sort of person that speaks openly, honestly and with authority on issues critical to your clients’ success. When a prospect asks you questions or demonstrates an interest in learning more about the pros and cons of a particular type of solution, link an appropriate blog post in your follow-up email after the meeting. It demonstrates expertise and a willingness to share information and will be more effective than any brochure you could have left behind. I actually believe that good blogging can actually replace traditional collateral for many businesses.

2. Socialize your best content

Not every post you write will be gold. But when you write something really good, share it with your friends, colleagues and anyone in your contact list that you consider influential or well-connected. These types of messages can not only help drive traffic to your post but also create wonderful excuses to stay in touch with people who could potentially refer business (and provide them the ammunition to do so). It goes without saying that you should also leverage your posts in email newsletters and social media.

3. Use your blog to make connections

Ever heard of “guilt by association?” There’s also status by association. If you can rub elbows with the thought leaders in your industry, your reputation will benefit and others will seek to do business with you because of your valuable connections. Blogging can help you achieve this. Visit the blogs and sites of luminaries in your industry and leave poignant comments, linking to related content on your own blog. Send personal emails to these individuals and share your best writing with them. Invite them to guest blog on your site. Your blog can become a very valuable networking tool if you’re willing to leverage it.

4. Aggregate content

If you write two blog posts a week at about 300 words a piece, that’s over 30,000 words a year! That volume of content can be easily aggregated into a series of white papers or a short eBook or provide the foundation for a full-length printed book. And I’m speaking from experience here — my book, Marketing: Unmasked (Amazon Affiliate Link) was based very significantly on my blog. Remember what I said earlier about a blog’s ability to replace other marketing content? Case and point. The ability to put a printed book with your byline on it (self published or not) in the hands of a prospect puts you at a significant advantage over your competition. As I said, there are a number of other ways to benefit from blogging, but these methods are all simple and useful to just about anyone who runs a blog. It’s also worthwhile to point out that leveraging your blog in this manner is very easy compared to the discipline it takes to properly maintain a blog in the first place. Keep at it though, the effort will definitely pay off.

Erik Wolf is a small business marketer with Zero-G Creative and co-author of Marketing: Unmasked

January 3rd, 2011

Where is Digital Publishing Going? 16 Industry Experts Give their Point-of-View.

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Click here to find out what 16 experts have to say about the future of digital publishing.

If you’re interested in finding out what industry experts like Chris Brogan and Ann Handley have to say about digital publishing, you might want to read/watch the latest content from Zmags. It includes the opinions of 16 industry executives, all of whom have insights into the future of digital content.

Chris Brogan starts by saying, “2011 will be the year we rethink local and location.” He goes on to point out that services like Foursquare, Gowalla and Facebook Places have revolutionized location-based marketing.

Ann Handley says, “Content rules, right? But it’s got to be the right kind of content: Interesting. Useful. Engaging. Surprising. Fun. Enjoyable.” She continues by pointing out that good content is a terrific way to differentiate a brand.

There’s plenty to digest in Zmags‘ guide. If you want to stay up-to-date, check it out!


The 60 Second Marketer is a free online magazine brought to you by BKV Interactive and Direct Response. We try to provide quick updates on the newest tools, tips and techniques in marketing. We also try to accomplish that with a dose of humor or levity. As it turns out, we're pretty good at providing tools, tips and techniques, but we're not actually all that funny. Which would explain why people don't call us "funny" as much as they call us "laughable." Bummer. Our offices, for those of you who are interested, are located in Atlanta (404-233-0332) and Kansas City (913-648-8333). We also have offices on Bora Bora, but they don't have the phones installed yet.

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