September 10th, 2010

Seven Ways to Get the Most from the 60 Second Marketer Website

Every so often, we like to remind our readers of the best ways they can get the most from our site. After all, the 60 Second Marketer is more than just a web magazine — it’s a community of marketing professionals from around the globe who comment, contribute and conspire with one another on the best ways to get the most bang from their marketing dollar.

So, with that in mind, here are the top seven ways to get the most from the 60 Second Marketer:

Marketing tips from the 60 Second Marketer
Are you interested in staying current on the newest tools, tips and techniques in marketing? Then fill out the box to the right and have the 60 Second Marketer blog delivered to your in-box each morning.

  1. Comment on our blog: We respond to virtually every comment that’s made on our blog. So if you have a comment about one of our posts, we’ll follow-up on your comment by providing you additional information and insights. Give it a try. Seriously. We really do follow-up.
  2. Follow us on Twitter: If you’re interested in staying up-to-date on all the latest trends in marketing, you can follow me at 60SecondTweets. I’ll keep you posted on all the latest articles and information all day long. And occasionally, we’ll even say something witty and funny. But only if we’re in a witty or funny mood.
  3. Have the 60 Second Marketer blog delivered to your in-box every morning: Are you interested in learning about the newest tools, tips and techniques in marketing? Then have the 60 Second Marketer blog sent to your in-box each morning. Just fill out the box to the right of this blog post and walla! It’ll be delivered just about every morning, like magic.
  4. Sign up for our free weekly eNewsletter: Each week, we send out a whole slew of “How To” articles designed to help you instantly improve your marketing program. If you want tips on social media, email marketing, blogging, direct response marketing or just about any other topic, then sign up for our weekly eNewsletter.
  5. Visit our QuickTips page: It includes a long list of tips that you can put to use instantly to get the most bang from your marketing dollar.
  6. Check out our Free Tools page: Our Free Tools page has 18 different free tools or information portals where you can download additional content or tools designed to help you grow your sales and revenue.
  7. Download a free chapter from my book: Are you serious about social media? Then you’ll want to download the free chapter I’m offering from “How to Make Money with Social Media.” It’s packed with good information.

Of course, all this assumes you’ve taken a deep dive into our free Articles and our free Videos, right? If you haven’t jumped into the fray on those pages, you should start there because they’re packed with great tools and tips on ways you can improve your marketing.

So there you have it. Seven ways to get the most from the 60 Second Marketer. Plus a few bonus tips.

Posted by Jamie Turner, Chief Content Officer of the 60 Second Marketer, the online magazine for BKV Digital and Direct Response.

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September 7th, 2010

Are You a Fan of the 60 Second Marketer?

60 Second Marketer Fan Page
Have you stopped by the 60 Second Marketer Fan Page lately? C’mon, what are you waiting for? We’re having a party over there. (Okay, it’s not really a PARTY. But we’re having fun!)

Are you a fan of the 60 Second Marketer? If so, then you should stop by the 60 Second Marketer Fan Page on Facebook. We’re having a blast over there.  Ellis Vener had some cool things to say the other day. So did Nerissa Serrano-Okiye. And Milton Janet Kinnard asked how to start a Fan Page of her own. (The answer to her question was answered on our Fan Page. Just scroll down.)

On the left hand side of our Fan Page you’ll find special links to some of the videos we’ve uploaded that include tips on using Twitter, LinkedIn and other social media tools.

Most recently, I asked our members what 3 mobile phone apps they’d recommend to others. I’m putting together a blog post with the top recommended smart phone apps and want your input on the post.

So what are you waiting for? C’mon in and stir things up.

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September 7th, 2010

How to Measure Success of Your Social Media Campaign

On Friday, I’ll be doing a full-day seminar for the Small Business Development Center that outlines how to set-up, run and manage a social media campaign. As part of the seminar, I’ll cover the three primary segments of social media measurement: quantitative, qualitative and ROI.

There are many chapters devoted to this topic in “How to Make Money with Social Media,” the book I wrote with Dr. Reshma Shah from Emory University. I’ve found that people can wrap their minds around social media measurement better when they break things down into these three categories:

There are three categories of social media measurement: Quantitative, Qualitative and ROI.

Quantitative metrics: These are the metrics that are data-centric. By that, we mean that the metrics simply measure information and have very little emotional content. These would include traffic, inbound links, online mentions and other easily-quantifiable data.

Qualitative metrics: These are social media metrics that provide information about people’s emotions, thoughts and intensity of feelings about a product or service. (For example, having the word cheap used to describe your brand is very different than having the word inexpensive used.)

ROI metrics: These social media metrics help you track your progress toward your ultimate goal, which is to make money with social media. They include metrics such as leads generated, customers retained, prospects converted and, most importantly, profits generated.

Given all that, here are some of the tools you can use to track the metrics from each of these categories:

  • Google Analytics: This should be installed on all websites. If it’s not on yours, fire your web design firm
  • GoingUp!: Another great tool for measuring traffic to your website
  • Coremetrics: If you’re ready to step it up a notch, this one is for you. In-depth analytics and insights
  • Adobe Online Marketing Suite: This used to be called Omniture, but they were bought out by Adobe. This set of tools is for the real pros.
  • Sprial16: This is a web-based platform that helps you listen, measure and visualize your brand’s online presence
  • Social Mention: This tool is similar to Search.Twitter.com in that it provides data and information about certain keywords and how they’re used online
  • RapLeaf: Another great tool with tons of functionality. Definitely worth checking out
  • Nielsen Buzz Metrics: Nielsen goes very, very deep with this tool. Expensive, but good

Those are just some of the online measurement tools outlined in “How to Make Money with Social Media” (which, oh, by the way, can be pre-ordered on BarnesAndNoble.com and Amazon.com right now). Stay tuned for more updates in future blog posts.

See you soon.

Posted by Jamie Turner, Chief Content Officer, 60 Second Marketer, the online magazine for BKV Digital and Direct Response

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September 7th, 2010

How to Get Started in Mobile Media

In last week’s 60 Second Marketer e-newsletter, we wrote about our Mobile Media 12-Step Program (yes, we see the irony). It was designed to help people (like you) get started in mobile media. After all, mobile media is going to eclipse social media in scope and usefulness (you heard it here first).

Given that, here’s our very own 12-Step program for mobile media:

  • Step #1: Mobilize your website. Set up a mobile website so that it’s simpler and easier to navigate than your regular website.
  • Step #2: Study your competitors. Are they using Foursquare or Gowalla to drive traffic to their locations? Steal their ideas. Really. Steal ‘em.
  • Step #3: Start using mobile media yourself. Download LinkedIn, Facebook and Twitter to your smart phone. Then take the next step and try Foursquare or Gowalla.
  • Step #4: Read everything you can about mobile media. (Hint: A good place to start is with the Mobile Media Glossary right here on the 60 Second Marketer.)
  • Step #5: Claim your business on location-based applications. If you own a restaurant, claim it on Foursquare before anyone else does.
  • Step #6: Run a mobile ad campaign. Now you’re getting into the more advanced stuff. Apple has iAd and Google has AdWords to help you do this. Or you can contact one of the multitude of mobile advertising firms out there.
  • Step #7: Create a QR or 2D Code promotion. To take a quick dive into QR codes, read “How to Use QR Codes to Promote Your Business” on the 60 Second Marketer blog.
  • Step #8: Design an iPhone or smart phone app. Now you’re really getting advanced. iPhone and smart phone apps take time and money to create, but they can be worth it.
  • Step #9: Encourage interactivity. No matter what kind of mobile campaign you do, be sure that it gives the customer a reason to come back and do it again.
  • Step #10: Integrate the program into your overall marketing program. Your mobile program shouldn’t stand alone in a silo. Integrate it!
  • Step #11: Track your results. The cool thing about mobile is that it’s digital. And digital is trackable.
  • Step #12: Test, test, test. The folks at BKV Digital and Direct Response are always talking about doing A/B split tests. That’s the only way to continuously improve your results.

So there you have it. Our very own 12-step program!

Posted by Jamie Turner, Chief Content Officer, the 60 Second Marketer, the online magazine for BKV Digital and Direct Response.

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September 6th, 2010

YouTube Finds Way to Make a Profit with Advertising

The New York Times posted a story today about how YouTube may finally turn a profit this year. This is due, in part, because YouTube has started embedding ads into clips uploaded by users.

The story outlines how a YouTube clip uploaded by one of their  users includes one of the embedded ads. For the complete story, visit the New York Times. For a 60-second excerpt, read on:

“Remarkably, more than one-third of the two billion views of YouTube videos with ads each week are like TomR35’s “Mad Men” clip — uploaded without the copyright owner’s permission but left up by the owner’s choice. They are automatically recognized by YouTube, using a system called Content ID that scans videos and compares them to material provided by copyright owners.

Those two billion views, a 50 percent increase over last year, according to the company, are just 14 percent of the videos viewed each week on the Google-owned site. But that’s enough to turn YouTube profitable this year, analysts say.

In the last year, the video site has become a significant contributor to the family business at a time when Google, which makes more than 90 percent of its revenue from text search ads, is seeking a second act. Though Google does not report YouTube’s earnings, it has hinted that it is hovering near profitability. Analysts say YouTube will bring in around $450 million in revenue this year and earn a profit. Revenue at YouTube has more than doubled each year for the last three years, according to the company.

YouTube’s new profitable relationship with content creators was not always so easy. For a long time, YouTube executives spent their time across conference tables with lawyers worried about copyright violations, said Chris Maxcy, YouTube’s director of content partnerships.

“It was 90 percent lawyers in a meeting and the marketing people faded into the background,” he said. “Now the partners we are working with get checks that get bigger every month. And now when you walk into a meeting there’s almost no lawyers, or there’s a couple of lawyers but they are deal lawyers there to help you get your contract done.”

The shift is also an important development for Google, which bought YouTube for $1.65 billion in 2006. The video site at first played the role of Google’s profligate son, throwing money at building out bandwidth and storage to handle all the videos but making little money of its own.

Mr. Schmidt said that YouTube’s role began to change about a year and a half ago, when he asked the unit to start focusing on revenue.

YouTube gives Google the chance to get a piece of the television ad market, Mr. Kamangar said, by bringing videos straight to the television over an Internet connection, or Internet protocol, as the industry calls it. “Ads can be a lot more effective when they’re delivered over I.P. instead of cable or broadcast, because they’re delivered personalized to you.”

YouTube now offers several types of ads, including display ads on its home page and on the video pages, ads that promote videos and ads that run in the video stream or pop up on the bottom of a video.

When someone uploaded a recording of the Eminem song “Not Afraid,” for instance, instead of taking down the recording, YouTube ran pop-up ads that let people buy the song or the ring tone and shared the revenue with the copyright owner.

“Google smartly realized that consumers consume different types of media throughout the day,” said Dave Marsey, senior vice president of media at Digitas, the online advertising agency. “Search is a huge component of that, but there are times when you want some entertainment or you want to solve a problem and going to YouTube makes sense.”

YouTube shares advertising revenue with content partners, who may be big entertainment companies like Lions Gate or amateur videographers who have developed a following. Hundreds of these partners make more than $100,000 a year. Some, like Sal Khan, a former hedge fund manager who now makes math and science education videos, have quit their day jobs.

YouTube’s next challenge is to attract more advertisers by offering more professional, long-form content to supplement the videos of cooing babies and surprised kittens. YouTube is testing a pay-per-view film rental service and broadcasting live events like concerts, and it just signed a deal to show on-demand Major League Baseball games in Japan.”

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September 1st, 2010

How to Use Mobile Media QR Codes to Promote Your Business

Dan Smigrod is the CEO and Chief Creative Officer at Great!, a company that generates innovative, breakthrough marketing ideas for a variety of well-known brands.

Not long ago, Dan wrote a blog post called 101 Uses for Quick Response Codes. You’re familiar with Quick Response codes. They’re the little square boxes (like the one on this page) that can be snapped by a smart phone to drive a user to a website, an MP3 download, a contact card or any other number of uses.

Interested in the QR code experience? Snap this QR code from your smart phone and find out where it takes you.

Dan’s post is really terrific. Seriously, I’d encourage you to visit the blog, print it out, then ponder all the different ways QR codes can be used to engage prospects and customers.

Dan has agreed to let me share my favorite ideas from his post with you. Here are some of my favorite ideas from Dan’s list:

  1. Business cards — The recipient scans the code to import your contact information.
  2. Website — Add a QR code to the contact page on your website so users can instantly download your contact information.
  3. Product packaging — If you sell a product that requires installation, include a QR code on the box to drive users to online instructional videos.
  4. Outdoor board — Great for a teaser campaign for a new movie or TV show. Scan the code to watch the trailer, sneak preview or teaser episode from your mobile phone.
  5. Name tags — Create and add your scan code to your name badge to make it easy for conference attendees to get your contact information.
  6. Home for sale signs — Add a scan code that launches a video or photo tour of the house.
  7. Historical site markers — Ditto. A scan code can enhance the experience of the people visiting the site.
  8. Restaurant menu — Scan the code for recipes to your favorite dishes.
  9. Press release — Include scan codes in press releases to provide recipients with additional information.
  10. Grocery shopping cart — Users can scan the code in to get special discounts at the grocery store. The scan code doesn’t change, but the offer rolls over with a new one every week.
  11. Link to iTunes App store — The Wall Street Journal included a scan code in one of their ads that instantly drove the visitor to the iTunes App store, where they could download the iPhone App for that product.
  12. In the Mens’ Urinals — Dan’s company Great! proposed and implemented the first interactive urinal communicator for CMT Outlaws. “Don’t miss Outlaws on CMT. You seem to miss everything else!”
  13. YouTube video — Scan the code at the end of the video to take you to a related video, thereby keeping the user engaged.

Those are just some of the ideas in Dan’s list, so be sure to read the full post.

In the meantime, don’t leave the 60 Second Marketer blog without using your smart phone to snap our QR code on this blog post.

If you don’t already have a QR code reader installed on your smart phone, here are the steps to make it all happen:

  1. From your mobile phone, type one of these URLs into your web browser: http://get.beetagg.com/ or http://www.getscanlife.com/ or http://tinyurl.com/292s5go.
  2. Download the QR code reader to your smart phone.
  3. Then, snap a photo of the QR code on this page and enjoy the ride!

That’s all for now, folks. We’ll be doing many more mobile media stories in the near future.

Onward.

Posted by Jamie Turner, Chief Content Officer for the 60 Second Marketer, the online magazine for BKV Digital and Direct Response. Download a free chapter from Jamie’s new book by clicking “How to Make Money with Social Media.”

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August 31st, 2010

More Tips on Using LinkedIn for Business

If you’re like most people, you’ve updated your LinkedIn profile within the last month. That’s good news and it’s a start. But if that’s all you’ve done with LinkedIn, you’re not using it to its fullest potential.

Given that, I thought I’d provide several new tips on using LinkedIn to grow your sales and revenue. At the end of this short post, you’ll find 5 more insider tips on using LinkedIn. I’ve intentionally kept the video to about 60 seconds so you can get in, get out and get back to work.

Here are several quick tips on how to use LinkedIn for business. Have at ‘em:

  • Include your LinkedIn URL in your email signature. This is an obvious one. And it’s a great way to promote your personal brand.
  • Use TweetDeck or HootSuite for your LinkedIn status updates. As you know, LinkedIn has a feature that allows you to update your business status as often as you’d like. But did you know that you can use TweetDeck or HootSuite to do this for you? It’s a great productivity-enhancer.
  • Update your settings so you get LinkedIn messages delivered to your email in box. That way, you can respond more quickly to the messages people send you via LinkedIn.
  • Alternatively, you can use NutshellMail to do the same thing. A short while ago, I blogged about NutshellMail, which is a terrific new tool to supercharge your social media productivity. NutshellMail aggregates all your social media conversations into one daily email so you can quickly respond to conversations happening on your social media platforms. (Side note: If there’s one thing you do coming out of this blog post, please sign up for NutshellMail. It saves me about 45 minutes a day.)
  • Use DirectAds to drive people to your website and/or blog. Do you have a free eBook for people to download? Or do you need more subscribers to your e-newsletter? Perhaps you have an e-commerce site that needs more traffic. Use LinkedIn DirectAds to drive businesspeople to your website, blog or e-commerce page.
  • Create a LinkedIn Poll for a quick survey of your customers and/or prospects. Remember, the idea behind social media is to connect with prospective customers so you can a) build trust and, b) eventually sell them something. LinkedIn Polls are a great way to stay on front of prospective customers and, eventually, create a business relationship with them.
  • Supercharge your LinkedIn profile with their cool, new applications. I wrote a post called “13 LinkedIn Apps You Can Use to Become a LinkedIn Rock Star” a short while ago. It’s a quick write-up on the top LinkedIn Apps you might consider adding to your LinkedIn page.

Still interested in learning more? Terrific — just click the play button below and watch the short, 60-second video with 5 additional tips on using LinkedIn to grow your sales and revenue. (By the way, this and 50 other helpful videos can be found on the 60 Second Marketer YouTube channel.)

Posted by Jamie Turner, Chief Content Officer of the 60 Second Marketer, the online magazine for BKV Digital and Direct Response. You can download a free chapter from Jamie’s book by clicking “How to Make Money with Social Media.”

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August 30th, 2010

20 Questions to Help You Differentiate Your Brand

A few years ago, I wrote a post on the 60 Second Marketer called “20 Questions to Help You Differentiate Your Brand.” It was based on a list I got from a good friend of mine named Alan Deeter, who now runs the Dangerous Kitchen brand consultancy.

With that in mind, here’s the list. It seems to be just as valuable today as it was a few years ago:

How are you differentiating your product or service? Use these questions to help you figure out the answer.

  1. What are we at present?
  2. What do we want to become in 2 to 5 years?
  3. What is our greatest opportunity in the next 2 years?
  4. Why is that such a great opportunity?
  5. What would we need beyond our company’s current strengths/positioning/products to seize the opportunity described above?
  6. What is our greatest threat?
  7. Are these threats that we can control? If so, what should we do to control them?
  8. What do we do better than anybody else?
  9. When we win, why do we win?
  10. How does our customer benefit from what we sell?
  11. What are the top three reasons customers have bought our products or services?
  12. What are the typical objections to a sale? In other words, when we don’t gain a new customer, what is the reason given?
  13. What percentage of next year’s revenue is expected from new vs. existing customers?
  14. Going forward, what are the essential attributes of our target customer? (Industry segment, size of organization/corporation, demographics, job position, motivators, internal and external influencers, buying habits, key message points, factors in buying decisions, associations, publications, trade shows.)
  15. Who are our key competitors?
  16. What type of work do we most enjoy?
  17. Who is our competition targeting?
  18. How do we wish to be viewed in relation to our competition?
  19. What is the typical sales cycle?
  20. What values, personality, and attitude do we want to project?

Are there any questions you’d add to the list? If so, let us know in the comments section below.

Posted by Jamie Turner, Chief Content Officer of the 60 Second Marketer, the online magazine of BKV Digital and Direct Response. To download a free chapter of Jamie’s new book, click “How to Make Money with Social Media.”

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August 29th, 2010

Free Online Social Media and Mobile Media Training

It’s time for another one of our fun and engaging Social Media Roundtable discussions.

As you know, on the first Thursday of every month, we host a live, interactive online training session where we provide tips and techniques to supercharge your social and mobile media campaigns.

The Social Media Roundtable is attended by people from around the globe.

This month, we’ll be covering a wide variety of topics including Twitter, LinkedIn and Facebook as well as some new tools on the mobile media front.

Here are the specifics:

When: Thursday, September 2nd at 1:00 pm ET (10:00 am in L.A., 6:00 pm in London)

Where: Online, via GoToMeeting

Why: Because you’re interested in staying up-to-date on all the latest and greatest social media tools

How much it costs: Zilch, zip, zero, nada.

C’mon in and join the fun. You can register by clicking Social Media Roundtable.

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August 24th, 2010

An Introduction to the Next Big Thing — Mobile Media

Michael C. Robinson, who helps run the Integrated Marketing Summit with Shawn Elledge, recently submitted a video blog to the 60 Second Marketer about mobile media.

In his video, Michael discusses location-based mobile applications such as Gowalla, Foursquare and Yelp. Michael’s 60-second video is definitely worth checking out. With that in mind, here’s an excerpt from “How to Make Money with Social Media” that will serve as an introduction to Michael’s video.

The six most common ways companies use mobile media to connect with prospects and customers:

  1. SMS (Short Message Service): Neilsen estimates that SMS, usually referred to as texting, is the most common phone-based activity among U.S. cell phone users of all ages. That said, some people feel as though SMS for marketing purposes is equivalent of Mobile Media 1.0.  Will Smart phone technology will soon overwhelm SMS as a marketing tool? Who knows. But for now, it’s still a viable mobile media tool for marketers.
  2. Mobile Websites: The most sophisticated marketers have a sub-domain set up specifically for mobile phones. So, for example, when you type www.ESPN.com into your smart phone, the ESPN site actually figures out that you’re visiting the site from a mobile device and re-directs you to a sub-domain (e.g., www.m.ESPN.com). That way, your experience from a mobile phone is different from your experience at your computer.
  3. Mobile Ads: Research indicates that mobile ads perform about five times better than internet ads. The most common mobile ads are simple text links and graphical banner and display ads. Banner and display ads are sold on a cost-per-click (CPC), cost-per-acquisition (CPA) and a cost-per-thousand basis (CPM). CPC means you only get charged when someone clicks-through on your ad. It’s the same model that a paid search campaign on Google, Bing or Yahoo uses. CPA means you get charged each time you acquire a lead from your mobile media ad. CPA programs are great if you know how much a lead is worth to your company and what percentage of leads you can convert to a sale. And CPM means you get charged based on the number of times your ad is served up. Typical rates for a CPM program are about $6 to $20 per thousand times your ad is delivered to a mobile device.
  4. Bluetooth Marketing: This is a form of on-demand mobile marketing that targets users based on precise geographical location. So, for example, if you’re standing within 100 feet of Joe’s Pizza, you might receive a free coupon, wallpaper, ringtone, video or audio file that prompts you to visit Joe’s and order a pizza. (Might we suggest a double pepperoni on thin crust?)
  5. Smart phone Apps: The primary smart phone platforms include iPhone, Android, Palm and Blackberry. The best way to use apps for marketing is to create something that’s either functional (e.g., a calculator), entertaining (e.g., a game) or provides some sort of social connectedness (e.g., an app just for your community). Many applications are fee-based, but more and more companies are giving away Smart phone Apps as a way to stay connected with customers and prospects.
  6. QR Codes: These  are the two dimensional barcodes that can be found in print ads, in-store posters and even on the jacket cover of our book. They were initially used for tracking parts for vehicle manufacturers, but are now used in magazines, newspapers, signs and even T-shirts to send  people to a web page, download an MP3, dial a telephone number or send an email message. Some people are even putting them on business cards so people can download contact information directly into their contact database.

Okay, now that that brief summary introduction to mobile media is behind us, let’s check out Michael’s 60-second video about Gowalla, Foursquare and Yelp, shall we?

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The 60 Second Marketer is a free online magazine brought to you by BKV Interactive and Direct Response. We try to provide quick updates on the newest tools, tips and techniques in marketing. We also try to accomplish that with a dose of humor or levity. As it turns out, we're pretty good at providing tools, tips and techniques, but we're not actually all that funny. Which would explain why people don't call us "funny" as much as they call us "laughable." Bummer. Our offices, for those of you who are interested, are located in Atlanta (404-233-0332) and Kansas City (913-648-8333). We also have offices on Bora Bora, but they don't have the phones installed yet.

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