July 14th, 2011

Top 10 Marketing Tips to Use LinkedIn to Your Advantage

LinkedIn is a great social networking tool for businesses, recruiters, marketers and professionals wishing to connect and establish relationships. Many users sign up to be a part of the professional community but are unclear as to how to establish connections and use this tool to their advantage.

AccountingDegree.com filled us in on some top tips to amp up your LinkedIn profile. I’ve broken down the top 10 that will help you get connected, establish meaningful relationships and use this tool to your full advantage.

1. Brand yourself: You don’t want to get lost in the mix, so it’s important to make your presence known. How? For starters, always make sure you have an updated professional photo to help create a personal connection with others. Personalize your URL link, it’s a great way to make yourself more marketable versus keeping the random URL given to you by LinkedIn. Include a summary so those connecting with you can learn more about you and your experiences. Think of this as your mini commercial selling yourself to businesses and marketers.

2. Increase your Visibility: LinkedIn ranks high in terms of page ranks in Google. Best way to get your profile more visibility is to make your information public by selecting “Full View” in settings. This increases your chances of coming up in search engines and gives you a greater possibility to connect with more professionals and companies.

3.  Promote yourself: LinkedIn allows you to publicize your profile so use this to your advantage. You can also create a LinkedIn signature to include when you comment on blogs or other social platforms. It’s a great way to get your profile out there across multiple social mediums.

4. Groups: Start a group or get involved in a group, either way this is an area you want to be involved in. When you start a group you become the “connector” and center of the conversation. It’s a great way to let people know your strengths and create a community of people with similar interests that can ultimately help you expand your personal database.

5. Applications: There are lots of great LinkedIn applications out there, however for all you bloggers, WordPress blog RSS is the cream of the crop. This app gives you the ability to syndicate your blog through your profile so those connected with you can view your blog and be updated with new posts and information.

6. Events: Connect with your fellow LinkedInners beyond the social networking page. From conferences to happy hours there is always something going on in the business world and you should be a part of it. Check out events in your area and view the RSVP list so you know who will be in attendance. Message your connections and let them know you will be there too.

7. Be a Resource: Listen to your connections questions and show that you can be of service to them. Show them what can you and your company bring to the table. Introduce your connections with others and become the “connector” and a person of resource. It’s a great way to grow your influence on LinkedIn.

8. Use Keywords: It’s the same concept when you are publishing blogs or websites, you want your link to appear as an answer to whatever keyword was entered into the search engine. Pick some keywords that you want to be associated with when searched. Use these words in your public profile to increase awareness about your brand or company and improve your search ranking.

9. Repurpose Content: So, what does this mean? Post content and mentions about you or your company on LinkedIn to spread the word and brag a little big about your accomplishments. Company Buzz is a great tool that sifts through Twitter to find whose talking about your company and what’s being said. Highlight these mentions on your profile and add to the buzz.

10. Customer Company Profile: This customizable page option helps company’s enhance their recruiting tactics and provide a targeted experience for potential connections. Through this tool a company can provide prospective employees with updated career information as well as participate in recruiting efforts.

Posted by Rebecca Wilson, Marketing Analyst for the 60 Second Marketer.

June 29th, 2011

Top 10 Must Have Applications to Build Your Company’s Facebook Page

The Social media sphere is an area where businesses and marketers need to be, but many are unaware of how to move beyond the initial faze of creating a Facebook page. For those of you that have a page, but are not quite sure where to go, this blog is for you. Adding a Facebook application can not only move your page from ordinary to extraordinary, but also help increase traffic and interaction from your fans and followers.

So where do you start? Below are the top 10 Facebook applications that can help take your Facebook page to the next level.

1. Wildfire

This is a great application for those interested in implementing a social media marketing campaign. Applicable for businesses, bloggers ad agencies and non-profit organizations, this application helps you design branded interactive promotions.

If you’re interested in doing a contest, sweepstakes, product giveaways or giving out coupons this application can help.  This app gives you the ability to design your promotion with their customizable promotion builder. They also make it easy for you to publish your promotion to all of your social network platforms so all of your fans and followers are made aware of the campaign.

Running a sweepstakes or contests is a great way to build brand awareness, increase followers and their engagement as well as drive traffic to your site.  After all, according to Jupiter Research, companies that run contests or sweepstakes have twice as many fans on their sponsored social network pages as those that don’t.

2. Wizehive

This application helps you build a web-based contest. They make it easy for you to create contest forms and surveys through their Facebook contest software. This app allows you to customize your forms and voting system, so if you want the public to decide the winner or have a randomized selection process, they can make it happen.

If you’re interested in turning a profit, Wizehive allows you to charge a fee through their system to generate revenue for entries. This application may not be the most affordable, so check out their site to see if it’s right for you. They offer three different plans that range in price from $750 (silver plan) to $7,500+ (platinum plan).

3. Votigo

This is a full-service photo and video contest application that allows you to do a lot with your Facebook fans and customers. Not only does it allow you to create customized promotions, but it also allows you to tap into the registration data so you can learn more about your contestants and build a more extensive customer database. This app focuses on user-generated content allowing for video and photo submissions, comments, voting and support for YouTube embedded content. Their services range in price, but start around $5,000.

4. SocialFly

This application acts as your personal secretary. It’s a great way for marketers to  keep in touch and keep up with their  businesses contacts. The application has a notes system that allows you to create and setup reminders as well as develop notes to help you organize your contacts. Their location feature allows you to identify where each of your contacts live or where you have to be at your next meeting.

5. Telephone and Voicemail

These applications allow you to communicate with your fans and customers on a more personalized basis. You can talk, IM, leave a voice mail and voice chat all through Facebook. It’s a great option for those that want to interact more with their customers and allows those in business to communicate more efficiently.

6. Networked Blogs

This is a great app for all you bloggers. It basically provides you with a community of bloggers allowing you to connect with others,  promote yourself and promote other blogs on your Facebook page. It’s an easy way to import your blog feed through your Facebook page, so all your fans and followers will be updated with your recent posts. The app also helps categorize the different blogs you read, making it easy to navigate through your favorites.

7. Web Trends Analytics

Want to learn more about your fans and the success of your campaigns? This is a great tool to do just that. This app pulls information from your Facebook page allowing you to track your social media efforts. You can track conversions, engagement, who you’re active followers are, what they’re doing on your page and the ability to earn more about their demographics. It’s pretty simple and very effective at pulling insights, allowing you to dig deeper into your Facebook audience.

8. Buddy Media

Buddy Media calls themselves a power tool for your Facebook page. And they’re right. They have the ability to amp up your page and take it to the next level. Their platform helps you build your audience, increase engagement, drive fans to your site, launch pages, track feedback and make updates easily.

9. Context Optional

This is a pretty cool company that helps major companies design and manage their brand on social media platforms. Their sophisticated technologies provide businesses with analytics tools to track their social marketing campaigns and measure results. Their Social Marketing Suite is designed to help you create and publish applications and find solutions for your brand’s Facebook page. Context Optional has created effective branded pages, interactive branded applications and has helped businesses develop integrated social marketing campaigns.  You should check it out.

10. Virtue

Virtue is a web development company that can do a lot for your company. They specialize in web application development, web site promotions and developing software to run across your social media platforms. What can they do for your Facebook page? Step-by-step, they help you design a branded page, your own branded application as well as market your application through their SEO services. They focus on concept and strategy so you’re not just creating a page or app to create one. They give it purpose and the ability for you to track your results and find opportunities to advance your social presence.

We may have missed a few cool Facebook Apps that you’d like us to mention. If so, let us know about your favorite Facebook App in the comments section below.

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Posted by Rebecca Wilson, Marketing Analyst for the 60 Second Marketer.

June 28th, 2011

Top 10 Tips on Using Twitter for Business

Twitter, launched in July of 2006, has emerged as one of the top social media platforms enabling users to connect with friends and companies and stay current with constant streams of information. With over 200 millions users generating 190 million tweets a day, Twitter has become a great resource for businesses to engage with consumers.

So, what can you possibly say in 140 characters or less to help your business expand and increase traffic to your website? Well, Blogstrategies.com, Mashable and ChrisBrogan.com have identified a few tactics businesses should keep in mind while Tweeting.

 

Here are the top 10 you should check out:

1. Hashtags: You should familarize yourself with this symbol (i.e., #) and make it your friend. Put this hashtag in front of a keyword or your company website and Twitter will convert these hashtagged words into searchable keywords. What does this mean for you? Anyone searching for something can find all tweets containing your hashtagged word in a single location, thus making it easier for them to find your tweets even if they’re not one of your followers. Search the database for hashtagged questions pertaining to your business or topics of your expertise and connect with these followers. You’ll find you not only do you have more readers, but possibly more customers as well.

2. Engage with your followers: Simply sending out tweets and not responding to your followers will get you nowhere. It’s important to respond to those that tweet at you and answer any questions they might have. Each time you interact with your followers, make sure it’s a personalized message. No one wants to feel like they’re receiving a mass tweet. If they feel your message is sincere and they like what you have to offer, the chances of them retweeting your information is even greater, thus ultimately exposing your business to more followers.

 

3. Combine your platforms: Make it easier on yourself by synchronizing your Twitter account with all of your other social platforms. You can do so by associating your Twitter account with the RSS feed of your company website, Facebook page or blog. By doing so, every time you make an update it appears across all of your platforms, meaning you only have to make one update at a time. Sounds efficient, right?

4. Update your profile: Although most of your followers are only reading your tweets and not your bio, it’s important to have a profile in place that’s up-to-date and professional. Think of it as an extension of your brand. Potential new followers and customers will be checking out your profile to see what you’re about before hitting the golden “Follow” button.

5. The power of a list: This Twitter feature has helped companies gain followers and spread their knowledge to a larger audience. A Twitter list is somewhat similar to a Facebook group. Basically a compilation of followers, grouped together for whatever reason you come up with. You can use these lists to your advantage by promoting and rewarding customers. How? Try creating a list comprised of all your valued customers and reward those on the list with a 20% off coupon or free gift with purchase. Lists can also help your business internally. By creating a list of all employees and those that tweet on your behalf, it’s an easy way to manage these tweeters and aggregate accounts. Once you’ve created your list make sure people know about it by adding it to a list directory such as Listorious.

6. Keep track: It’s important to track your followers and identify whose really paying attention to your tweets. You can do so by tracking retweets, clicks, messages and hashtag mentions. This will give you the opportunity to engage with your loyal followers and maintain these relationships.

7. Ask questions: Get feedback from your followers by asking the right questions. Find out what you’re doing right, what you need to work on and what they want more of. This shows not only that you’re listening, but can provide you with valuable insights about your followers and consumers.

8. Tweet about others: You don’t always need to talk about yourself and your company. It’s important to integrate other’s ideas and links into your tweets. Retweet what your followers have tweeted, share their links and let your followers know what you find interesting about a particular tweet. This lets your followers know that you’re human and are interested in what they have to say as well. Not to mention it’s a great way to build and expand your community.

 

9. Promoted tweets: This is a new feature of Twitter that enables businesses to speak to a larger audience, even those that don’t follow them. How does it work? First, send a tweet to your followers and then promote that tweet. The promoted tweet then appears as content in search results, so those looking for something pertaining to your tag will see it in the search engine. Twitter offers these promoted tweets on a cost-per-engagement basis, meaning you only pay when users retweet, reply or clicks on your tweet.

 

10. Customer Service: Best Buy is a great example of how to use Twitter to provide real-time customer service. Create an account in which users can tweet questions about products or services to you directly and tag the answers with a hashtag back to your company website. This allows you to interact with your consumers and provide them with something of value. Best Buy is leading the ranks with over 2,900 employees on board to answer questions and have responded to over 38,000 inquiring tweets. You could be next.

What are some of your favorite tips on using Twitter? Did we miss any you think we should add? If so, let us know in the comments section below. While you’re down there, how ’bout Re-Tweeting this post for us!

Posted by Rebecca Wilson, marketing analyst for the 60 Second Marketer.

June 15th, 2011

Top 13 Email Marketing Tips Every Marketer Should Know

It seems as though every new marketing article or blog post these days is focusing on social media or mobile media. But email marketing is still one of the most efficient ways to connect with customers and prospects.

So, how do you get consumers to actually open your email and read the valuable contents inside? Mashable and AdAge broke down a list of smart and effective email marketing tactics. Here’s a baker’s dozen you should consider implementing into your campaign.

1. Combine with social platforms: Brands are seeing success when using Twitter and Facebook to gain email subscribers. Send your followers tweets with a shortened URL that allows them to easily click and opt-in to your email mailing list. By creating easy email subscription sign-ups on your Facebook page you have the opportunity to attract more subscribers.

2. Know who you’re talking to: Companies often make the mistake of sending universal email blasts to their entire mailing listing with zero regard to who they’re actually talking to.  Segment your database and design personalized emails that the specific viewer will actually want to read. One way is to screen your subscribers when they first sign up. Ask them what they want to get out of these emails and find out who they are as a consumer. This way, you’re sending them content they actually want to and will read.

3. Let them know who’s talking to them: According to AdAge, 70% of consumers say the “from” line drives their decision to either open or ignore the email and 30% say it’s the subject line. These two touch points give you an opportunity to brand your email and let consumers know who’s talking to them.

4. Give them an incentive: Everyone loves getting a little something special in the mail. Send your subscribers a free gift on their birthday or a 20% off coupon for Father’s Day. Give them a reason to open up the email and they’ll be wanting to come back for more.

5. Extend the offer across social platforms: Extend this incentive across social media platforms by giving viewers the ability to share their news on Facebook and Twitter. By making consumers an advocate for your brand, their friends and followers will be interested in signing up, too. 

6. Create mobile-friendly emails: According to ComScore mobile email usage increased 36% in 2010.  By creating mobile-friendly emails, your on-the-go viewers have the opportunity to read and click-through while on the train or waiting at the doctor’s office.

7. Where to put your most important message: When designing mobile-friendly emails, the key is to make sure the first line in the email is your most important message. Why? The first line is what shows up as the preview on smartphones. It’s about putting your best foot forward.

8. Expand your email list with SMS text: Give consumers an easy way to opt-in to your email database with a simple text. You can do so by letting consumers know all they have to do is text their email address to you SMS short code to subscribe.

9. Make announcements: Consumers are more likely to open up an email with announcement of news. Letting them know a sale ends soon, a new product alert or limited time offers gets them to open up the email and act fast.

10. Frequency and Relevance: AdAge reports that these are the two key elements to keep in mind when using email as a marketing tactic. Don’t bombard your subscribers with a flood of emails, but don’t neglect them either. Provide them with relevant content. If they just bought a product at your store, send them a survey to learn about their experience.

11. Current event tie-ins: Mashable states that viewers respond well to emails related to current events and pop culture. Find creative and fun ways to tie in what’s going on in the area with your brand.

12. Test your tactics: Test subject lines, offers and messages to see what works and what tanks. By testing your tactics you have the ability to know what grabs readers attention and gets them to interact with your email.

13. Listen to feedback: Make it easy for your consumers to leave comments and give feedback so you can give them more of what they want. Email is and always should be a form of two-way communication, so give them the opportunity to respond.

Posted by Rebecca Wilson, Marketing Analyst for the 60 Second Marketer.

June 7th, 2011

Top 5 Features of Next Generation Mobile Websites

Are you Mad about Mobile? Well, Thomas Lichtwerch is and thinks you should be, too. Thomas and his team at Mad Mobile in Tampa, Florida design and build mobile websites and applications for top brands and retailers including Pier 1, Suzuki, Hunter Douglas, TJ Maxx, and Disney just to name a few.

Mad Mobile’s advanced technology and expertise can quickly convert the content and functionality from your desktop sites into mobile form. And the bonus is they can do it with little impact to your IT group.

Why take your brand mobile? Mobile is one of the fastest-growing platforms in the world. With 40% of U.S. mobile subscribers regularly browsing the internet on their phone and a projected 12.5% of all e-commerce transactions going mobile by the end of the year, it’s a channel that you need to be aware of. According to Google, mobile web traffic will surpass PC traffic by 2013.

Mad Mobile can transform elements of your regular website to seamlessly become part of your mobile website.

The mobile web space is flourishing with retailers creating innovative mobile-friendly browsers for consumers. And they are seeing the benefits. According to Mad Mobile, retailers have reported higher conversion rates and larger order sizes due to mobile-friendly websites.

So, what can we expect to see from these next generation mobile websites? Well for starters, they feature animations, layered menus, touch events, offline caching, embedded video and location awareness.

There’s a lot going on here, so Mad Mobile breaks down the top 5 Features of Next Generation Websites:

1. Hero Shots: The glamorous model shots and glossy product photos on retail sites are now going mobile. Developers have the capability to create animated rotating shots while incorporating touch events. Consumers have the opportunity to browse with a simple flick of the finger allowing for increased engagement and interactivity. Not to mention it’s FUN!

2. App-like Experience: Mobile-web apps’ is what they’re calling it these days. Native apps provide speed and easy functionality capabilities. Now your mobile website can, too. Next-gen mobile sites include sliding menus, quick sort functionality and product list views that change without reloading the page. This means consumers can see your products quicker and get to the check-out line in no time. This translates into more conversions and less abandoned shopping carts.

3. Location Awareness: This is key. Mobile sites leverage the geo-location API to track users current location allowing them to provide relevant content specific to user’s surroundings. Looking for a product, but don’t know if it’s stock at your local Pier 1? With geo-location capabilities you can now find out!

4. Zoom/move product images: It’s no secret our smart phone screen is significantly smaller than the typical desktop. Product photos and information appear smaller, but ZOOM is a game changer. Zoom and move capabilities allow users to see the products in more detail. This easy function enables consumers to make smarter buying decisions.

5. Social Media Integration: Outside of email, social media ranks as the top mobile activity. Mobile and social go together, it’s that simple. Integrating social media platforms into the mobile website help brands engage with their consumers ultimately increasing the amount of time they spend with your brand. Include social media and you will enlist your viewers as brand activists, giving them the power to share your site and products with Facebook friends and Twitter followers.

If you’d like to read the full report, click Mad Mobile.

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Rebecca Wilson is a Marketing Analyst for the 60 Second Marketer.