Posts tagged ‘SEO’

October 28th, 2011

How to Tweak your Website Copy to Make the Most Out of your Online Traffic

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Did you know the average conversion rate on a landing page is between about 2.2% and 2.5%? Given that, the odds of converting a prospect to a customer are not very high.

But if you incorporate some of the tips outlined below, you’ll be able to improve your landing page conversions by 10% to 50%. Imaging that — increasing your revenue on each landing page by 10% to 50% by simply fine-tuning your website copy.

Read on:

Focus on what the buyer wants, not what they need. Consumers listen to their cravings and desires far more than they pay attention to their needs. Have you ever gone into a grocery store and left with nothing that you planned on getting in the first place? Buyers are impulsive purchasers. When you tap into humans’ natural tendency to be impulsive, you can increase conversions on your website (and at the point-of-purchase).

Before you write a word of copy, you should get inside the mind of your consumer and find out what their hidden motivators are.

Identify your target market’s hidden motivators. Your website has an end purpose to drive consumers to action whether that is to buy a product, join an organization, or donate money. By analyzing your customer’s hidden motivators, you can ask the all important question — what drives them to action? For example, people don’t buy Rolex watches because they tell time accurately. They buy Rolex watches because they want to look sophisticated and wealthy. That’s their hidden motivator. (Why do we say it’s hidden? Because if you ask Rolex owners why they bought their watch, they would never say “Because I want to look sophisticated and wealthy.”)

The aesthetics of your copy can be just as important as the wording. The fastest-selling websites consist of a one-page sales letter with a single column of text occupying half the screen width and a maximum of 2 or 3 linked pages. The paragraphs should be kept short to make the page easier to read. Emphasizing certain keywords by bolding or highlighting can also be useful by drawing your reader’s attention to your benefits.

“Test everything…assume nothing!” There is always room for improvement, so you should test, test, and test some more. It is the only way you can point out your strengths and weaknesses, what works and what doesn’t. No matter how much you research and plan the strategy, you can never know for sure what the outcome will be. Remember that practice makes perfect and lucky for you, copy on the internet is always tweakable.

Many ads today include a URL, leading the potential customers to a landing page in hopes that they will take some kind of action. They may ask for more information, sign up for the newsletter, or make a purchase. By improving the sales copy, you can lead the consumer to make a move.

The take away:

Attention: Grab the buyer’s attention with your headline copy

Interest: Know the target you are addressing so you can capture their interest

Desire: Take advantage of your customer’s wants and desires

Action: Lead the customer to the action you want them to take

If you are eager for more tips on improving your copy, check out this article from Moving Ahead Communications.

Brittney Leigh Smith is a marketing analyst and contributing writer for the 60 Second Marketer.

October 27th, 2011

A Failsafe Way to Write Website Copy That Converts

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People frequently overlook the content on the pages of their own websites – and it’s easy to do. Unless you’re constantly updating your products or overhauling your services, once the landing pages are up, they’re quickly forgotten about. But when you rely solely on the words on the page to turn browsers into buyers, you should be spending a decent amount of time evaluating, tweaking and then re-evaluating your content. Think of your web copy as a member of your sales team, and make sure it’s working as hard for you as any of your other employees.

Take a look at your current pages and ask yourself a few questions:

  1. Do they properly describe the products and services you offer, highlighting the unique features and benefits of each (all while staying true to your brand)?
  2. Do they have distinct calls to action (that don’t sound cheesy)?
  3. Is there enough content on the page so that Google will notice it for the right search terms (without seeming “keyword-stuffed” to human eyes)?
  4. If a complete stranger saw your page, do you think they’d trust your site enough to make a purchase or follow up for more info (would you give your credit card info to a website like yours)?

If the answer to any of these questions is “negative, Ghostrider,” it’s time to reconsider your content. You can hire a pro or, if you’re looking to save some money, you can do it yourself. Whatever you do, you should have your final pages edited by somebody who has experience with web copywriting.

Website Copywriting Tips

It's important to write copy that draws the reader in. But it's even more important to write copy that converts prospects into customers. Here are some tips and techniques you can use for your own website or landing page.

Writing is a lot like singing: everyone thinks they can do it. You don’t want your landing pages to look like the written equivalent of a bad American Idol audition, and that’s why it’s important to have a web content specialist take a look at your finished copy. This option gives you extra control of your message, and it costs about a third of what you’d pay for a pro to write it from scratch.

The Pre-Writing Process

If you’re going the DIY route, there are a couple of things to consider before you start writing. First, make sure your foundation is solid by double-checking that the back end of your website is properly optimized for search engines. If a keyword had high search volume and low competition three months ago, that doesn’t necessarily mean you should still be targeting that keyword today. So get your keyword research on. It’s time well spent.

The other thing to consider is the amount of content you’re putting on each page. Most people agree that 250 words (about a half page) is a good start, but if you really want to catch Google’s eye you should hit 650 or more. Is that reasonable for all pages of content? Not always. So use your best judgment, and if you find that it’s possible to use more words without overcrowding the page or looking like you have too much time on your hands, go for it.

The Content Itself

There are several tricks you can rely on to ensure that your content will be, at the very least, above average. Hey, even if it’s not perfect, chances are it’ll still be better than your competition’s. And speaking of competition, looking at your competitors’ websites is a great way to get ideas about what to emulate, as well as what not to do.

In general, you’ll never go wrong if you:

  1. Hook ‘em from the beginning. An attention-grabbing first sentence or headline guarantees that the next line gets read. Once the reader is halfway through sentence two, they might as well finish the paragraph. Unexpected statistics, cultural references and scenarios are a great way to accomplish this goal.
  2. Create a problem. Then, solve it with your products or services. In some cases, this may be a problem your potential customer or client doesn’t even know they have. For instance, were you questioning your web content before you read this post? I don’t know if you realized it or not, but my company writes web content!
  3. Watch QVC. If you want to see sales pros in action, watch QVC. Those hosts don’t just sell gaudy holiday sweaters to old ladies, after all. They run a 26.2-mile word marathon on a daily basis, and they can teach you a thing or two about writing copy that is engaging and that converts. When you’re faced with writing fifty 250+ word pages of unique content, it’s easy to run out of things to say. The QVC hosts never do. They talk about the same product for five minutes at a time, nonstop – and yet it never sounds desperate or overly salesy. Listen to how they present products and companies and try to incorporate similar styles and ideas into your content. If it works for Quacker Factory it’ll work for you.
  4. Keep your tone readable and consistent. There’s a reason people read the copy of a Groupon and ignore a terms of service agreement. Groupon has a great tone that’s enjoyable to read, and terms of service agreements are boring legalese. You don’t have to be out-there wild and witty to produce content that people actually want to read. You just have to be interesting.
  5. Put a call to action on every page. Many of the product and service pages that you’ll find on the Internet don’t contain enough of them, but calls to action are important, and you’ve got to have them. Incentives are sort of like built-in calls to action, so throw them around liberally. “Order today, and we’ll split the cost of shipping with you.” Better yet, offer to ship it free. Remember, using the same line over and over again is cheating, and it’s annoyingly redundant when you’re browsing through multiple pages of content. It’s important to vary your verbiage.

But Wait! There’s More!

Just because your web copy is written and posted to your site, that doesn’t mean your work is done. Make sure that each page links to at least one other page on your site, preferably using SEO-charged anchor text.

And the last step? It’s a simple one: don’t forget about your new content. Tweet links to your new content-rich pages on occasion, then post a notice on Facebook too. Watch your Google analytics to see what your time-on-site and conversion rates look like. If these numbers are not where you want them to be, make adjustments until they are. After all, it’s an art, this stuff. Musicians have their overdub buttons, sketch artists have their erasers, and an artist isn’t happy until the work is done. Web writers? You’ve got your delete key and, sometimes, you’ve got a better idea.

Kari DePhillips is the owner of The Content Factory, an online PR company that specializes in web content writing and social media management. Give her a shoutout on Twitter @ContentFac.

August 30th, 2011

Top 7 SEO Mistakes to Avoid

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As a marketer, you probably spent a lot of time and effort crafting your website to help catch potential customers’ attention, capture new leads, and ultimately generate new customers. However, if your website does not rank well in the top search engines, odds are that you will never get in front of your prospective clients and all of your hard work will be wasted. While Search Engine Optimization, or SEO, can be a complicated process, if you steer clear of these top 7 on-site mistakes, you’ll be on your way to a better ranked page.

SEO blocks1.)    Targeting for the Wrong Keywords: Choosing what keywords you want your site to rank for is a critically important part of the SEO process and unfortunately, one that commonly fraught with mistakes. When deciding what keywords you want your site to rank for, make sure you are taking the perspective of someone who would be searching for information that your site provides. Instead of picking words that just describe your site, ensure that you pick words that are commonly searched by end-consumers.

2.)    Keyword Stuffing: A few years ago, you could cram a bunch of keywords into a poorly written article with little context and satisfy the search engine’s keyword density requirements. However, since then the people over at Google and the other main search engines have wised up, and now sites can actually be delisted on the engines for content that contains keywords but is not contextual or helpful. Bottom line: make sure your content contains keywords, but still delivers value to the end-reader.

3.)    Overuse of Flash: Flash allows you to create some interesting visuals on your site, but while those cool graphics may be eye catching to your users, all of the content within Flash is completely invisible to search engines whose crawlers are unable to read it. To rank higher on search engines, limit your use of flash or provide an html version of the site that is easier for the crawlers to read.

4.)    JavaScript Navigation: JavaScript is often used in navigation for websites. However, much like Flash, search engines have a hard time reading JavaScript. This is a problem when used in navigation because engines cannot follow your links and assign appropriate authority to your pages. You can still use JavaScript, but make sure you create a sitemap that the engines can crawl or put links in a noscript tag.

5.)    Focusing Too Much on Meta Descriptions: A meta description is the text that a user will see under a search title when browsing through search engine results. This text is important as it may help drive higher CTRs once users have reached the search result page, but it is no longer used as a ranking factor in any of the major search engines. This means that while you should craft good marketing copy that will entice users to click on your link, your time may be more effectively spent crafting title tags and other SEO elements that will get your page moving up in the rankings.

6.)    Not Having Fresh Content: Fresh content indicates to search engines that your site is relevant, and thus ranks higher in search results. Therefore, having a site that remains untouched for months at a time is a surefire way to tumble in the search results. An easy way to ensure that your site is being updated frequently enough is by adding a blog to your site. Update it with relevant articles and polls 3 to 4 times a week to help boost your page rank.

7.)    Thinking SEO is a One-Time Project: SEO is not a one-time exercise. Auditing your site and completing major overhauls to site structure and other SEO cornerstones is only the beginning of the SEO process. You must continue to upload keyword-rich content, maintain best practices when creating title tags, and continually be looking for sources for inbound links in order to stay on top in the search engines.

Sometimes SEO can feel like a moving target, with the search engines continually switching algorithms and never fully disclosing their methods. However, if you can manage to avoid these mistakes, you are on your way to SEO success.

Posted by Nicole Hall, Account Manager with Mobilize Worldwide. Mobilize Worldwide develops mobile apps, mobile ad campaigns, mobile websites and just about anything else related to mobile marketing for brands interested in growing their sales and revenue using this new and emerging medium.


                
August 23rd, 2011

The 6 Most Important Tools to Help Drive Traffic to Your Website

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Marketing your business online is imperative today, since a new Pew Internet survey revealed that 92% of online adults rely on both search engines and email – with a large portion of those surveyed doing so daily. SEO and email marketing, therefore, are incredibly important.

While email marketing is relatively straightforward, many become overwhelmed when it comes to Search Engine Optimization.  SEO is simply a type of marketing whereby you work to rank your company’s website high on the search engines like Google, Bing and Yahoo for certain keywords and phrases related to your business.

Businesses large and small can benefit greatly from SEO – as long as they use the appropriate tools and methods.  If you get the formula right, you can increase your company’s online visibility; this visibility can bring you, in turn, more online visitors who will likely convert to customers.

Here are some of the tools we have found extremely helpful when it comes to top-ranking our clients:

1.      Google Keyword Tool
Google’s own tool for keyword research has yet to be surpassed in ease and usability by any other tool. This tool provides an easy way to research keywords – just input your keyword and see the related keywords and phrases that other people are using on Google. For instance, you can do an “Exact Match” search and type in the keyword “Atlanta florist” and see that people are also searching for “florist in Atlanta,” “florist Atlanta,” “best Atlanta florist,” and so on.

2.      Majestic SEO
Majestic SEO is a tool used for analyzing backlinks. Backlinks are those inbound links that come into your site and are measured by the search engines to determine rankings. The Majestic SEO link checker works quickly to analyze a site’s backlinks, providing information about the page, the domain, the referring domains, and top backlinks to the URL/domain and other important factors that contribute to a site’s search engine ranking.

3.      Raven Tools
Raven Tools maximizes the efficiency of an internet marketing campaign; there are multiple features that make this tool useful. First, Raven Tools makes it easier to compile detailed, organized and comprehensive reports for clients and for the purposes of tracking as well. For instance, Raven Tools provides a way to track links coming into the site being analyzed as well as sites going into other sites (like those of your competitors). Also, Raven Tools provides a way to find people to mutually build links with by scanning keywords.

4.      SEOToolbar
Aaron Wall’s SEO Toolbar operates as a reverse engineering tool on Mozilla Firefox. It is very useful for analyzing the sites of your competitors to reverse engineer your own SEO strategy. With tools on the toolbar like the SEOMoz Open Site Explorer, Blekko and SEMRush in addition to the toolbar’s own information about a site’s age, page rank, inbound links and more, the tool provides the ability to perform comprehensive site analyses.

5.      Google Analytics and Webmaster Tools
These Google tools provide information about many important factors, including your site’s incoming traffic. They also allows you to track things like keyword, social media and email campaigns, communicate with Google and diagnose and troubleshoot any problems with your site that might hinder your marketing and SEO campaigns.

6.       SEMRush
Another useful Keyword tool, SEMRush, allows you to view important factors about the site you are viewing, including who the site’s competitors are in organic search, what the site’s organic keywords are and more.

From keyword research to reverse engineering the competition, these tools allow businesses to develop a SEO strategy via in-depth information gathering. With these tools and an understanding of the fundamentals of SEO, small businesses can not only rank higher on the Google search engine results pages, but they can also likely see more customers as a result of their improved positions.

About the author: Jason Hennessey is an internationally-known Search Engine Optimization (SEO) expert. As the CEO of Everspark, Hennessey oversees search marketing campaigns for high profile celebrities, lawyers, politicians and Fortune 500 companies.  Hennessey was previously the Chief of Staff at Stompernet, the world’s largest search engine training company.

June 30th, 2011

23 Questions That Help Determine Your Page Rank

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Just when you’re getting the hang of things, Google changes the game. As the search engine giant has phased in their new search ranking algorithm, Panda, over the past few months, some websites have watched in dismay as their site rankings have tumbled.

In order to address questions regarding the changes, and what exactly constitutes as a “Quality Site” in Google’s eyes, the company released a series of 23 questions that webmasters can ask themselves to help predict where their pages will fall on the all-important search results page.

Google's Insight Into Pagerank

Google's 23 newly released questions provide a bit of insight into the mystery of the search engine algorithm.

The questions are as follows:

  • Would you trust the information presented in this article?
  • Is this article written by an expert or enthusiast who knows the topic well, or is it more shallow in nature?
  • Would you be comfortable giving your credit card information to this site?
  • Does this article have spelling, stylistic, or factual errors?
  • Are the topics driven by genuine interests of readers of the site, or does the site generate content by attempting to guess what might rank well in search engines?
  • Does the article provide original content or information, original reporting, original research, or original analysis?
  • Does the page provide substantial value when compared to other pages in search results?
  • How much quality control is done on content?
  • Does the article describe both sides of a story?
  • Is the site a recognized authority on its topic?
  • Is the content mass-produced by or outsourced to a large number of creators, or spread across a large network of sites, so that individual pages or sites don’t get as much attention or care?
  • Was the article edited well, or does it appear sloppy or hastily produced?
  • For a health related query, would you trust information from this site?
  • Would you recognize this site as an authoritative source when mentioned by name?
  • Does this article provide a complete or comprehensive description of the topic?
  • Does this article contain insightful analysis or interesting information that is beyond obvious?
  • Is this the sort of page you’d want to bookmark, share with a friend, or recommend?
  • Does this article have an excessive amount of ads that distract from or interfere with the main content?
  • Would you expect to see this article in a printed magazine, encyclopedia or book?
  • Are the articles short, unsubstantial, or otherwise lacking in helpful specifics?
  • Are the pages produced with great care and attention to detail vs. less attention to detail?
  • Would users complain when they see pages from this site?

While any information about their algorithm is a welcome change from the tight-lipped Google, the insights from this list aren’t exactly revolutionary. Most of these questions address issues that we’ve already known affect site rankings. Namely, that your site will rank well if your website and authors have authority, your content is researched and well written, the site provides a positive user experience and it doesn’t appear that you are trying to game the system by loading content with irrelevant keywords.

These broad generalizations are of course important, but are by no means a golden ticket to a #1 page rank. In order to answer these questions satisfactorily, companies must implement an SEO strategy and execute  tasks such as finding strong writers with expertise, building authority via inbound links, and deciding which keywords they want their site to rank for, all of which take time.

Therefore, it is important that marketers view this small peak into the search engine as an evaluation tool for an ongoing process, as opposed to a roadmap to a final destination. To make the most out of this information, use it to assess your current site, establish an SEO strategy, and to continually evaluate your site and the content you’re publishing.

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Posted by Nicole Hall, Account Manager with Mobilize Worldwide. Mobilize Worldwide develops mobile apps, mobile ad campaigns, mobile websites and just about anything else related to mobile marketing for brands interested in growing their sales and revenue using this new and emerging medium.

April 25th, 2011

What the Changing Landscape of Search Means for You

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Google.  It’s a search engine. It’s an operating system. It’s a verb. It’s a noun. It’s everywhere. And when people consider search engine optimization and paid search, often Google is the only site that comes to mind. However, according to Experian’s Benchmark and Trend Report, even though Google is still the dominant force in search, people have begun changing the way they look for information in 2 ways that will affect marketers in the next few years.

What the Changing Lanscape of Search Means for You

According to Experian, 2010 was the first year that Facebook beat Google in traffic.

First, Google has been steadily losing share to both Bing and Yahoo for 2 years now. Even though Google still is still the biggest player, with an overwhelming  68% of the market, Bing and Yahoo have enough pull in the search engine market to make their platforms  an important consideration when running paid search and SEO programs.

Though the search engines do not disclose how they rank sites, it is apparent that each uses a slightly different method which causes rankings to vary across platforms. It is important to make sure that your site ranks highly for your selected keywords on all three sites and adjust your SEO efforts appropriately if it does not. Similarly, it may be worth looking at running your paid search campaigns across all platforms to ensure the greatest reach possible.

However, more important than shifting share within the search engine market, is the trend away from search engines as a whole. Instead of visiting Google to find information about the brands they’re interested in and to compare products, 17% of adults are going to social media sites such as Facebook to find this information.

There are several possible reasons for this. First, may be because many people are already going to Facebook to network, interact with their friends, and share their opinions and would rather stay within the site instead of navigating away to a brand’s website. Second, social sites frequently have comments and recommendations from other users, which, according to eConsultancy, 82% of people take into account before making a purchase.

Regardless of the reason, there are implications when you are setting up your Facebook page. While you should always use social media sites as an engagement tool and to foster community, you also should have the important information about your company and products easily accessible to users.

Make sure that your brand page is easily searchable and identifiable within Facebook by filling out as much information about your company as possible. Also, use the “about” section as well as custom tabs to feature products and promotions and always prominently feature links back to your website so consumers wanting more information can navigate there easily.

Google is one of the most successful companies in the marketplace today, and they are no doubt going to continue to dominate the digital space for years to come. However, it is important to realize how people are diversifying the way that they search for information about your industry, company and products. With the sources of information on the internet continuing to grow it is important to project a consistent and highly visible brand image across all of the platforms that people use to find out about your company.

Posted by Nicole Hall, Account Manager with Mobilize Worldwide. Mobilize Worldwide develops mobile apps, mobile ad campaigns, mobile websites and just about anything else related to mobile marketing for brands interested in growing their sales and revenue using this new and emerging medium.

March 18th, 2011

Why Trying to Scam Google, Bing and Yahoo Hardly Ever Works

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If you’re a regular reader of the 60 Second Marketer blog, you know I’m not a fan of Black Hat SEO tactics.

Black Hat SEO is the practice of trying to scam the system to get your website to rank higher on Google, Bing and Yahoo. Some of the typical Black Hat tactics include automated content generation, keyword stuffing, reciprocal link trading, automated blog spam and other techniques that most companies shy away from.

White Hat SEO tactics include press release optimization, rewriting dynamic URLs, XML sitemap creation, embedded badges and other tactics that are legitimate ways to improve your SEO rankings.

If Google, Bing or Yahoo find out that you’re incorporating Black Hat tactics, you’ll be penalized and will spend a lot of time and money trying to undo the damage.

Earlier this month, the Internet & Marketing Report wrote a short piece highlighting 7 ways companies can avoid being banished online. Here were their suggestions:

  1. Realize ignorance is no defense. Ask your SEO experts whether they buy links and how they get them.  Claiming ignorance won’t get you off the hook, as JCPenney found.
  2. Spot check the quality of inbound links using a tool like OpenSiteExplorer.org. it will tell you who’s linking to a site and their authority.  Look for links from shell sites without any content, or completely unrelated to your company’s area of expertise.  If you find paid links, remove them.
  3. Get to know Google’s guidelines on Link Schemes and Paid Links. You can buy links on legitimate directories like Yahoo and Business.com.  Ads are okay if you use a no-follow code.
  4. Educate the C-level suite on the need for a long-term approach, building quality links to your fabulous content.  It won’t happen overnight, but nor will you disappear offline in hours.
  5. For a reminder of the cost of losing organic traffic, us the Keyword Estimator at http://ht.ly/42H9s.  It will estimate the full cost of paid search if all organic search traffic dies.  Ouch.
  6. Aim for one-way inbound links. Many sites get requests to swap links, but these aren’t worth your time and effort.  Google’s algorithm is designed to discount link swaps.
  7. Look to blogs and social media to create links. Read … stories … about legitimate link-building techniques that will improve rankings and results.

Are you interested in learning more about the proper use of SEO to grow your search traffic? Then check out the 60 Second video below called “Google Wants to See You Naked.” It highlights several more tips on how to play within the rules.

If you like what you read today, you can have these blog posts delivered to your in box each morning by clicking here. Or, you can sign up for our free weekly e-newsletter by clicking here. Posted by Jamie Turner, Chief Content Officer of the 60 Second Marketer, the online magazine of BKV Digital and Direct Response. Jamie is also the co-author of How to Make Money with Social Media.

March 23rd, 2010

Online PR: 3 Tips for Success

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By Maureen Streett, Director, What’s Up Interactive

Public Relations are meant to get the word out, usually to media and/or consumers in general. Online PR is a great way to get the word out to not only people, but also to search engines.

Often when “PR” comes up, people immediately think media relations and pitching stories.  The important distinction between traditional and online PR is the latter’s efforts’ end goals are typically SEO-related.  Campaigns can be effective for expediting rankings, boosting site traffic and keeping your brand top-of-mind. That said, if not done correctly, online PR can become a tedious, time-consuming task with no end results. Here are three tips for success:

1.  Submit your news to the right place(s).  There are a lot of sites out there to submit news to.  Considering this is (usually) a manual process, do some research and choose a handful of channels to start with. Use sites that allow links back to your site – preferably anchor text – and choose those that report how many reads or hits your release garners (see tip #3).

2.  Don’t be spammy. Have a lot of great stuff to talk about? Don’t submit a press release every day stuffed with keywords, and insert an excessive number of links to your site.  The same principle in writing Web site content for SEO applies here: you want it to be search friendly, but crafted with the user in mind.

3.  Build a measurable strategy. The act of submitting press releases with no benchmarks will get you nothing in the long run.  Decide what to measure before you start, and track it over time.  A key statistic is the number of reads your release gets – if the channel reports that, you can gauge brand impressions.  Know where you rank for the keywords you are targeting and monitor them.  Measure referring site visits from PR channels, and analyze: are they engaged visitors? If people are bouncing off your site within seconds from one channel in particular, try another (see tip #1).

Building an effective online PR strategy is simple, but takes thought and planning to be well-executed.  Educate your team and/or clients, use the right channels and craft compelling content.  Most importantly, measure your results!

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Maureen Streett is the Director of Search & Social Marketing at What’s Up Interactive. A Kalamazoo, Michigan native and graduate of Indiana University, she has a background in Public Relations and has been at What’s Up since 2008.  Maureen is an active member of Atlanta’s chapter of the American Marketing Association (AMA) and the Atlanta Interactive Marketing Association (AiMA). m.streett@whatsupinteractive.com

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November 20th, 2009

Five More Common Paid Search Mistakes

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We’ve got even more paid search mistakes for you to avoid, in addition to yesterday’s list.sherlock hat

We remember Sherlock Holmes, and his expert ability to find clues. Your prospective customers need clues to be able to find your company,  too.

#6 Poor or no landing page at all – Many newcomers to paid search don’t understand the impact of your landing page on your quality score. If your ad links to a page with irrelevant information, this will damage your quality score, causing you to pay more for clicks and appear lower in searches. This correlation is why linking all ads to your home page is such a bad idea. Creating specific and highly relevant landing pages will improve the effectiveness of your campaign.

#7 Poor ad copy – While this mistake should be obvious, there are a few simple rules to follow that will keep your ad copy fresh and click-friendly. First of all, never use the same word twice. You only have so much space and almost no words are important enough to use twice; think of a different way to state your offer. Also, as mentioned previously, you want to include the keyword pointing to the ad in your ad copy. Most engines will highlight the keyword if you include it, which improves the visibility of your ad. Lastly, you must clearly state the offer and use action words in your copy. If you’re going up against competition directly, make sure your offer at least sounds better than theirs. If they are offering a lower price, for example, you use a percentage number or other differentiating statistic to improve how your offer reads.

#8 Focusing only on “big” keywords and not the long tail – These long tail keywords are generally less competitive and less expensive. Additionally, their clicks skew towards searchers that are farther along in the buying process, because they are searching for a specific term, such as a model number like “Blackberry 8330”. According to some recent studies, 28 percent of terms searched in 2008 had never been searched before. This statistic speaks to the opportunities available in long-tail keywords.

#9 Not pairing SEO with paid search – If you’re not leveraging both, you’re missing out. There is so much commonality in the research that if you are doing one, you might as well do the other. Not to mention that doing both ensures that if something goes wrong, such as the algorithm changing or your paid search budget running out, you are still alive in the other part of search.

#10 Bidding on brand terms only – Bidding on non-brand terms is what brings you new customers. If someone is searching for a term with your brand name in it, they are already familiar with your brand and potentially your exact product. While you must cater to these people as well and complete sales, it is important to remember to seek new customers. The beauty of the internet is its broad reach, and if you do not bid on non-brand terms, you are not taking advantage of this reach to its full extent.

Give paid search a shot with a small campaign budget. Remember, even with a small budget, you can compete with big competitors. Provide the right clues for your prospective customers to be able to find you.

Elementary, my dear Watson.

November 19th, 2009

Five Common Paid Search Mistakes

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sherlockPicture Sherlock Holmes. Armed with his overcoat, magnifying glass, pipe, and unmistakable detective hat, Holmes sets out to look for clues. And he always finds them. After all, he’s got all the right tools for a productive search.

How about your prospective clients? Do they have the right tools to find you?

Whether or not your brand or product already has a presence online, you are missing out if you are not using paid search as a marketing channel. Recent research has shown that 40% of all people on the internet querying a search engine will click on a paid search link first, and that number is increasing.

Paid search allows for unprecedented targeting and tracking, letting you, the Chief Paid Search Detective, control expenditures down to minute details. You can run a paid search campaign with $20 or $200,000, and the $20 campaign is not necessarily at a disadvantage. It can earn the same ROI.

Ready to jump in? Just look before you  leap.

Here are ten of the most common paid search mistakes that you want to avoid when starting your campaign.

#1 Ego Bidding – This mistake usually results from emotional attachment to a certain keyword or campaign on the part of the bidder. For example, the bidder decides that his/her phrase must rank number one on a particular engine. In most cases, the bidder simply wants the satisfaction of running a search and seeing his/her keyword in a top position. Sometimes, they want to rank a phrase using  internal language, which is irrelevant to most searchers. This mistake can easily result in inefficient spending of the budget, and can often deplete your daily budget before dinner…or even lunch.

#2 Too many keywords per ad – This mistake is common to people fairly new to paid search; it’s easy to fall into but easy to get out of as well. Adding too many keywords to one ad group often leaves you with irrelevant keywords generating impressions for the ad.  First, these non-targeted impressions will decrease your quality score because your click-through rate will likely decrease. Second, these irrelevant keywords will cost you extra money.

#3 Focusing on budget instead of ROI – Paid search campaigns are not like other marketing mediums, so viewing them as another line item in your budget is a mistake.  The trackability and accountability that paid search offers allow it to run more efficiently than other types of marketing. Focusing on what you are spending instead of what you are getting in return leads to inefficient bidding and a campaign that does not maximize the benefits that paid search offers. Instead, manage paid search on a day-to-day basis, adjusting your bids and keywords in order to capitalize on the return on your investment.

#4 Not learning from your competitors’ strategy – Some paid search programs and software offer the ability to track what your competitors are doing online; what keywords, where they bid, when they bid, etc. Especially if you are going up against larger, more established brands with larger paid search budgets, you must learn from their strategies so that you are not two steps behind. With this approach, you should be able to circumvent a lot of the guesswork and gain on your competitors with efficient bidding, even on a small budget.

#5 Forgetting to think negatively – A common mistake in the campaign planning process is not thoroughly researching negative keywords. Positive keywords will drive traffic to your site, but negative keywords will filter out the traffic that you don’t want. For example, if you are selling Nike sneakers, and you are bidding on the general phrase “sneakers,” you would want to negative keyword “Reebok” or any other brands competing with Nike. This negative keyword will ensure that anyone searching “Reebok sneakers” is not directed to your ad simply because they typed in sneakers.

Elementary, my dear Watson.


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