Archive for ‘Mobile Website Best Practices’

December 18th, 2012

9 Essential Tips on Mobile Web Design for the Small- to Mid-Sized Business

MobileWebsiteDesign

If you work at a larger company with an ad agency or web design firm, they’ve probably already set you up with a good, functioning mobile website that uses something called Responsive Design to re-format your desktop site for a mobile platform.

If you’re a smaller business that doesn’t have easy access to an ad agency or web design firm, then your first step to building a mobile website is to read How to Build a Mobile Website on the 60 Second Marketer blog. It provides step-by-step instructions on how a small- to mid-sized businesses can easily set-up a mobile website.

Once you’ve got the hang of creating and developing a mobile website, you’ll want to take the next step which is to think through mobile web design best practices. With that in mind, I’ve included 9 mobile website best practices in the post below.

But before we dive into the 9 best practices, it’s important to keep one thing in mind – the person viewing your site is mobile. That may seem like a no-brainer, but you’d be surprised by how many people forget that simple truth. When someone is mobile, they’re expecting an entirely different experience from the one they’ll get on your standard website.

For example, a mobile visitor is typically looking for a few key pieces of information: directions to your office, a click-to-call phone number, or a map of your store locations. What they’re not looking for are lengthy staff bios, information about your corporate philosophy, or PDFs of your latest press releases.

With all that in mind, let’s take a look at the 9 Best Practices for Mobile Website Design that can help you create a site that puts your best foot forward.

1. Simplify Your Design: The first step in creating a mobile site is determining what content you’ll include. Given the restricted amount of screen space, it’s important to figure out what the key pieces of information your visitors will probably be looking for. A store locator? Probably. A “Contact Us” form with 13 different fields to fill out? Not so much.Fandango

It’s also important to keep the steps involved in going from entry point to purchase as simple as possible. Fandango does a great job of this by eliminating much of their non-essential content to quickly bring their consumers what they want: movie times.

Better still, Fandango completes the sales cycle by providing a QR code that acts as a mobile ticket for the purchaser. Just bring the phone to the theatre and have them scan the code there – it acts as the purchaser’s ticket.

2. Analyze Your Site Layout: Mobile web pages will load slower than traditional web pages, so it’s important to keep the number of pages to a minimum. In addition, users won’t have the patience to click several pages deep on your site. Given that, it’s important to keep the site layout as streamlined as possible.

One technique I encourage people to use is to think like Steve Jobs. As you know, Jobs is famous for creating user experiences that are streamlined and intuitive. Put on your Steve Jobs Hat to remind you to keep things as streamlined as possible. By doing so, your visitor will have a better experience when they’re on your site.

3. Match the Branding Elements from Your Desktop Site to Your Mobile Site: Even though your mobile site will be much more streamlined than your standard site, you’ll still want to incorporate the same branding elements on both sides of the equation. This is important for two reasons. One, a mobile site is a brand touchpoint and, like any other property, should reflect and promote your brand essence. Two, for users who are already familiar with your company, a similar design will make them feel like they’re visiting an old friend, which is an important consideration for your most loyal customers.

The 60 Second Marketer site uses the same bright color palette and iconography in both the standard and mobile websites. The result is that a user who is familiar with the standard site will have a similar familiar on the mobile site, too.

4. Utilize White Space: When designing any website, it’s a natural tendency to cram in as much information as possible. But, fight that urge. Not only does white space give a cleaner, more sophisticated appearance, it also ensures that users can easily click the button they’re aiming for.

5. Avoid Flash or Java: The obvious reason for avoiding Flash is that Apple products do not support Flash and have declared that they have no intention to do so in the future. Because iPhones make up about 30% of the smartphone market, a significant portion of your audience may not being able to access your content if you use Flash.FedExMobileWebsite

6. Reduce The Amount of Text Entry Necessary: Do you suffer from Fat Finger Syndrome, which makes it difficult to use a smartphone keyboard? Most of us have trouble typing on tiny keyboards. When possible, use drop down menus, checklists and pre-populated fields as a means of data entry. This helps minimize the challenges people when typing text onto a smartphone.

Take a cue from FedEx’s mobile site. Even though a lot of information has to be entered into the site to accomplish the user’s goal, their use of checklists and dropdown menus cuts down on the amount of text a user must enter.

7. Do Not Use Pop Out Windows: Navigating between multiple tabs and browser windows is more difficult on mobile and can cause slow load times. If you need to open a new browser window, make sure you alert your user so that they know how to navigate back to the original page.

8. Redirects:  Once your site is designed and ready to go, make sure to put redirects in place that will sniff out when a visitor is using a mobile device and direct them to the mobile optimized version of the site. (For more on website re-directs, read How to Build a Mobile Website which explains them in detail.)

Once your redirects are in place, any mobile user that types in your web address or clicks on a link in a search engine will be sent to the mobile optimized version of your site.

9. Allow People To Visit the Full Site: You’ve worked hard on your mobile site. You want people to see it and you want people to love it. But the fact of the matter is, even if you’ve done a good job of paring down your content, there will likely be someone who wants information you’ve chosen not to display. As such, make sure you include links on multiple pages that allows the user to return to the full version of the site. You can see this feature on most mobile websites including sites like USA Today, The Home Depot, and Target.

Mobile websites are a new landscape for most marketers, so designing and building them can be a bit of a challenge. However, mobile sites also bring an awesome opportunity to showcase your brand and your creativity. As long as you keep the user’s needs top-of-mind, stay true to your brand, and follow a few simple rules, you will have the hang of it in no time.

About the author: Jamie Turner is the Founder of the 60 Second Marketer and co-author of “How to Make Money with Social Media” and “Go Mobile.He is also a popular marketing speaker at events, trade shows and corporations around the globe.

 

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September 3rd, 2012

50 Insanely Simple Ways to Grow Sales with Mobile Marketing

A lot of people are intimidated by mobile marketing because they think it’s complex and technical. By comparison, when social media came along the general response was “I already know how to use LinkedIn and Facebook. How hard can social media be?” But when mobile marketing took off, many people were left saying, “Sheesh. That sounds difficult. I’m going to sit on the sidelines for a while to see if this thing is for real.”

Well, mobile marketing is for real. Just look at all the Fortune 500 companies that are devoting hundreds of millions of dollars to it. But the good news is that you don’t have to be a Fortune 500 company to take advantage of everything mobile marketing has to offer. Better still, using mobile marketing for business is insanely easy to do. Seriously, it’s not all that complex once you get the hang of it.

So, with that in mind, I wanted to share 50 insanely simple things you can do to use mobile marketing for your business. This handy (and print-worthy) list should get you started in mobile with relative ease.

  1. Understand the Landscape. There are only 8 primary tools you need to know about when it comes to mobile marketing. I go through them pretty thoroughly in my book Go Mobile (get a free chapter by clicking here). The tools are: 1) Mobile Websites, 2) SMS, 3) Mobile Banner Ads, 4) Mobile Paid Search, 5) Mobile Apps, 6) Location-Based Marketing, 7) Near Field Communications and 8) QR Codes
  2. Learn the Facts. Jeanne Hopkins and I created a SlideShare deck for HubSpot called “50 Amazing Facts About Mobile Marketing” that’s been viewed more than 90,000 times. If you haven’t already seen this deck, it has tons of amazing and incredible facts about the impact mobile is having on our society.
  3. Mobilize Your Website. If you have an ad agency or web design firm, they’re probably already working on your mobile website. (And if not, hop to it.) But if you’re a start-up, small business or blogger, then read “How to Build a Mobile Website” for easy tips on setting up your mobile site.
  4. Test Your Mobile Site. Google has a special tool that shows you how your site renders on various operating systems. It also provides tips on how to improve the functionality of your site.
  5. Use a Mobile Website Grader to Find Out How Your Mobile Site Stacks Up. Marketing Grader is HubSpot’s upgrade to their Website Grader tool. Included in the  tool is a mobile grader that can give you insights to how well your mobile website is performing. Another useful tool is MobileGrader from our friends at BlueTrain Mobile. Both tools are worth checking out. (Disclosure: I have relationships with both HubSpot and BlueTrain Mobile.)
  6. Add Something Fun to Your Mobile Website. It’s a good idea to reward people who visit your mobile website with something fun and engaging. Perhaps a mobile coupon is in order? Or maybe a mobile trivia game will do the trick. No matter what, try to have a little fun with your mobile website.
  7. Optimize Your Mobile Website with Mobile-Specific Keywords. Don’t forget to add mobile-specific keywords to your mobile website or your mobile blog. For example, if you own an Italian restaurant and have a blog, then you’ll want to add keywords that people will be searching for in your content. In other words, don’t just use “Italian Restaurant,” also use “Italian Restaurant Locations,” “Italian Restaurants on Peachtree Street,” and “Italian Restaurants in 30342 Zip Code.” By adding location-based keywords, you’re targeting the mobile visitor which ultimately drives customers to your door. (Tweet this post to your friends by clicking here.)
  8. Learn How to Generate a QR Code. QR codes won’t be around forever, but they can still be used to engage customers. Ready to create one? Just copy any URL and paste it into the QR code generator we have on the bottom right-hand side of the 60 Second Marketer blog. It’s crazy easy to do and you’ll figure out a lot just by playing around with it.
  9. Drop a QR Code into Your Next PowerPoint Presentation. When I conduct mobile marketing webinars for T-mobile, Coca-Cola and other companies, I drop a QR Code into the presentation. The first person to scan the code gets an autographed copy of Go Mobile. It’s a great way to engage an audience via mobile marketing.
  10. Add a QR Code to Your Business Card. You can create QR codes that provide your contact information to the people who scan them. That’s a great way to connect with people and provide them a link to your blog.
  11. Record a YouTube Greeting and Link it to a QR Code. Want to provide visitors to your website some extra love and attention? Create a video greeting on YouTube and link it to a QR code on your website. When people scan the QR code, they get a video greeting from you — ideally with a special discount or coupon offering. How cool is that?
  12. Use TwtPoll to Create a Mobile Survey. When I do a keynote at an event or conference, I’ll use TwtPoll to create a survey which can be accessed via smartphone. The audience can take the survey from their smartphones and I show the results in real time on the screen.
  13. Incorporate Mobile into Your B2B Marketing Campaign. Mobile isn’t just for B2C. In fact, in some ways, a B2B mobile campaign has greater impact because it’s unexpected. So put a QR code at your receptionists desk that offers a special thank you gift for people who scan the code. Or, create an employee scavenger hunt that uses QR codes as part of the clues. Or use any of the techniques below to engage your B2B clients. They’ll be impressed you’re using a cutting edge technology for a B2B marketing campaign.
  14. Create a Mobile Google+ Page. If you don’t already have a Google+ profile, it’d be a good idea to create one. Google is getting deep into mobile, so where Google goes, you should go, too. Best of all, Google makes sure your profile renders properly when people access it from their smartphones.
  15. Create a Mobile Banner Ad Campaign. Mobile banner ads are surprisingly easy to create. If you’ve got a budget, the simplest thing to do is to call your ad agency and develop a campaign through them. Alternatively, you can go straight to a mobile ad network which will place your ads on hundreds or thousands of mobile websites across the nation. Some of the mobile ad networks I’m most familiar with are 4INFO,  Jumptap, AdMob and Millennial Media.
  16. Link Mobile Banner Ads to Email Campaigns. You can run a mobile banner ad that, when clicked, creates an email instead of loading a web page. So, for example, when a person clicks on a banner ad from their smartphone, an email pops up on their screen that they can forward to friends. The email might say, “Meet me at Bob’s Italian Restaurant and we’ll all get 10% off our bar tab.” For more information on this technique, check out some of the case studies on the MobClix website.
  17. Create a Mobile Banner Ad that Only Targets Certain Demographics. Did you know that you can create a mobile banner ad campaign that only targets people in airports? Or only people who have visited ESPN.com (or some other website) in the past 2 weeks? Or only people who use the Android, iOS or Microsoft operating system? Yup. It’s crazy easy to do, too. Just ask your ad agency or mobile ad network to show you how. (Tweet this post to your friends by clicking here.)
  18. Send a Mobile Banner Ad to People within a 5-Mile Radius of Your Store. Mobile banner ads are a lot of fun because you can use geo-locational technology to target people within a certain radius of your retail locations. It’s perfect for restaurants, coffee shops, bookstores and other retail locations that want to attract local customers who are near their store.
  19. Run a Mobile Banner Ad that Adds an Event to the Visitor’s Calendar. This is another fun trick that the folks at MobClix came up with and it works like this — someone visiting a mobile website sees a mobile banner ad on their smart phone. The banner ad is for your company and it says, “Mark Your Calendar for Our Grand Opening Event!” When the user clicks on your banner ad, the event is automatically added to their calendar. Pretty cool, eh?
  20. Build a Mobile App. There are a variety of well-established companies that can help you build an app. The best ones I came across when we wrote Go Mobile were ShoutEm, MobileRoadie, AppMakr, Appcelerator, MobBase and Mippin.
  21. Provide Customers with an Interactive Map of Your Facility via Mobile App. That’s what Mobile Roadie did with their app for the San Diego Zoo. The most popular section of the San Diego Zoo app was Animal Cam where fans could watch and learn about their favorite zoo animals in real-time.
  22. Build an App for a Client. If you’re a marketing communications firm, web developer or ad agency, you might find ShoutEm’s platform to be just the ticket. They have a system that allows you to create apps for clients and white label them from your agency.
  23. Communicate and Manage Employees via Mobile App. E-bay employees can access the company directory, campus map, calendar, stock feed and more all from a sophisticated app that was built using the Appcelerator platform.
  24. Spread the News via Mobile App. Mippin, a UK-based app development company, helped The Daily Star stay connected with readers by creating a simple, easy-to-use app that shares Daily Star content via mobile device.
  25. Create an App that Prevents Customer Churn. One of my favorite uses of an app is the one Domino’s created for their mobile audience. It’s surprisingly easy to use and, best of all (for Domino’s), once you’ve gone through the set-up process, the odds of going to a competitor’s app drop dramatically. It’s a great way to reduce customer churn.
  26. Create a Customized App for Your Event or Trade Show. AppMakr helped The Inc. 500 Conference create an app that enabled attendees to navigate the conference with ease. It was a great way for the event to stay connected with their audience.
  27. Send Customers Special Discounts When They Enter Your Store. Digbyhas a geo-fencing solution that targets customers once they’ve entered your store. Once a shopper has downloaded your app, you can send the shopper rich, relevant messages when they’re nearby. Geofences can be set up by the retailer to offer consumers a discount or alert them to something happening right then in the store.

    One of the best things about mobile marketing is that you can send SMS, banner ad and other campaigns only to people who are within close proximity to your store.

  28. Launch an SMS Campaign. As our friends at SumoText will tell you, only 6% to 15% of all mobile phone users in the U.S. have QR code readers on their phones, but virtually 100% of them can read texts. Launching an SMS campaign is crazy easy — but you’ll have to go through an SMS service provider like SumoText to get it going.
  29. Use SMS to Stay in Touch with Customers. Airlines, doctor’s offices and restaurants are using SMS to remind customers about their flights, appointments and reservations. It’s a great way to stay connected and keep people happy. For more on using SMS to connect with customers, check out MobileStorm, one of the nation’s largest SMS and digital marketing service providers.
  30. Create an SMS Campaign that Only Targets Customers Near Your Store. In the UK, Subway restaurants provided discounts to people who opted-in to receive SMS messages when they were within proximity of a Subway restaurant. The promotions used geo-locational technology to target opt-in participants based on their location. (Tweet this post to your friends by clicking here.)
  31. Target Home Buyers Who Want More Information. If you’re in real estate, then you can use SMS to provide in-depth information about specific homes. Prospective buyers simply text a short code to your number and can receive detailed information about the home. For more information on this technique, visit the Anchor Mobile website.
  32. Connect Your SMS Campaign to Your TV Campaign. Commercials for one retailer in Minneapolis encouraged people to text “tent” to get a discount coupon for a weekend tent sale. That way, potential customers had a mobile coupon on their smartphones that they could keep handy until they visited the store.
  33. Use SMS to Send Emergency Alerts. Colleges and large corporations are now using SMS to alert people to possible emergencies.
  34. Grab a Star Star Code. Remember all those people who got in early on the 1-800 craze? They grabbed numbers like 1-800-INSURANCE and sold them back to insurance companies at a premium. The same might be happening with Star Star codes which allow people to dial **INSURANCE (or something else) to connect with brands. For more on Star Star codes, click here.
  35. Accept Credit Cards with Your iPhone, Android or iPad. If you’re a small business or a non-profit, you may have been intimidated by the complexity of accepting payments via credit card. Good news — Square offers a crazy simple solution for iOS and Android that simply connects to your smartphone or tablet. Check it out. And star making some money!
  36. Integrate Your Social Media Campaigns with Mobile. Facebook, LinkedIn, Twitter, Google+ and other social media platforms are all over mobile. Keep that in mind when posting updates — since people reading your social media updates might be mobile, you can encourage them to stop by your retail location with time-sensitive promotions sent out via social media.
  37. Run a Mobile Paid Search Campaign. Mobile paid search is a hidden gold mine. It’s hard to make a killing with desktop search anymore because the cost of keywords has been driven up. But the cost for mobile paid search is still low, so you can have a pretty good ROI. For more on this, read “5 Things You Need to Know Before Launching a Mobile Paid Search Campaign.” 
  38. Keep Prospects In-Store with Barcode Scan Promotions. Tired of having prospective customers enter your store, look at the merchandize, then go home to order it on Amazon? It’s called the Showroom Effect and one way to combat it is to provide customers who have downloaded your app a special discount when they scan a barcode on certain items. You don’t want to offer the discount on all items, just ones they can order online. For more on this technique, check out this page on the iLoopMobile website.
  39. Claim Your Business on foursquare, SCVNGR and WHERE. These are three of the best-known location-based services. Your first step is to register your business with them. They’ll need to confirm that you’re the legitimate owner or manager of the business before you can start using their services.
  40. Create a Check-In Promotion. Most people use tools like foursquare as a customer loyalty program. In other words, they only reward customers for coming back several times in a row. But I’d suggest rewarding first-time users — don’t offer a discount for someone who checks in 30 times. Instead, offer a discount for someone who checks in the first time.
  41. Create Deals Around Big Events. Is there a big event happening in your neck of the woods? Then create a check-in promotion around that event. It’s a great way to leverage the buzz around a concert, sports event or festival for your benefit.
  42. Leverage Deal-of-the-Day Services. Most people think of Groupon, Google Offers and Living Social as desktop platforms, but they’re perfectly suitable for mobile promotions. In fact, they’re probably better suited for mobile promotions, so don’t be shy — check ‘em out.
  43. Promote Group Check-Ins. If you’re going to use foursquare to promote check-ins, why not encourage groups of people to check-in? That way, you’ll get more bang for your buck.
  44. Interact with Customers. If a customer has used a location-based service to check-in at your store, give them a discount — but only after they’ve interacted with your wait staff by creating an origami napkin or completed some other fun task.
  45. Create a Sense of Urgency with Your Mobile Promotions. Research indicates that putting a time limit on coupons drives up redemption. So, if you’re going to run a promotion on WHERE, then you’ll want to use phraseology like “limited time offer” or “expires soon” as part of the promotion.
  46. Create a Bounce-Back Coupon. It’s one thing to provide a mobile coupon to customers who are in your store, but it’s even better to provide one that encourages them to come back for another visit at a later time. These bounce-back coupons are a great way to generate repeat visits.
  47. Offer a Discount for Filling Out a Survey. Interested in getting customer feedback? Then provide customers 10% off their desert once they’ve filled out a mobile survey using a tool like CheckBox.

    Consumers can tap their NFC-enabled phones against a sticker to get instant access to tourist and store information.

  48. Use Near Field Communications (NFC) to Provide Tourist Information. NFC hasn’t quite caught on everywhere yet, but fifty businesses in the Australian alpine resort of Falls Creek have been equipped to provide information to visitors via NFC. The system enables visitors with NFC phones to connect with Falls Creek’s businesses by tapping their handset against NFC stickers located at business premises. Tapping a tag opens up a mobile site which provides access to a range of local services.
  49. If You’re a Retailer, Learn More About the Mobile Wallet. Google, Wal-Mart, 7-11 and other companies are starting to develop NFC solutions that will allow people to pay for items by waving their phone over NFC-enabled merchant devices. The final technology is still a long way from going mainstream, but anything that Google is involved in is worth checking out.
  50. What Have We Missed? There’s certainly some mobile marketing tools or techniques that I’ve missed. It’s a technology that is rich with possibilities. Can you do me a favor? Let me know your thoughts about mobile marketing or about promotions I may have missed in the comments section below. It’ll be great to get your feedback. (Tweet this post to your friends by clicking here.)

The bottom line is that mobile marketing can be insanely simple to use, so don’t be intimidated. Dive right in. And let us know about your experiences using this amazingly important new technology.

About the author: Jamie Turner is the Founder of the 60 Second Marketer and co-author of “How to Make Money with Social Media” and “Go Mobile.He is also a popular marketing speaker at events, trade shows and corporations around the globe.

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July 11th, 2012

A Retailer’s Guide to Mobile Commerce

A Retailer's Guide to Mobile Commerce

Temporary tattoo retailer Tattly uses Shopify’s mobile-optimized commerce solution to sell designs from a wide variety of artists.

Have you considered taking your retail store mobile?

If so, recent data would indicate that you’re on the right track. EConsultancy reports that as of January 2012, 38% of the smartphone population has now completed a purchase via a mobile device. In addition, Nielsen reported that smartphone owners became the majority among all U.S. mobile subscribers in March 2012.

So where do I start?

A mobile-optimized site with integrated commerce is going to be your best bet. While an app may seem like an attractive option, it presents an additional barrier to sales by requiring a download. In addition, apps must be developed separately for each operating system, and retail inventory can’t be optimized for search engines.

When developing a mobile commerce site, the key to success is creating a positive and enjoyable user experience. In a survey by the e-tailing group from 2011, most respondents cited an awkward experience as the reason why they didn’t shop more often on mobile.

Fortunately, there are a number of companies that have created affordable, turnkey mobile commerce platforms that will make the process easy for your company and your customers. However, before you can partner with one of them, there’s an important decision to make.

Hosted vs. Licensed

A hosted solution is delivered from the platform provider’s servers, and clients pay a monthly fee to use it. A licensed solution, on the other hand, allows companies to purchase software and host it on their servers. Small- to mid-sized businesses tend to prefer the former because, despite higher ongoing fees and fewer options for customization, the upfront cost is lower and a hosted solution is easier to manage with limited resources.

Who can help?

If you’re just starting out in mobile commerce, you’ll want to go with a hosted solution. There are tons to choose from, but you can’t go wrong with Shopify, Volusion or Ashop Commerce. The plans start as low as $19/month, with a number of tiered options to accommodate companies of varied sizes. Plus, while each has a strong mobile product offering, they’re known for their desktop solutions if you’re in need of a partner.

Best Practices

The Usability Blog published an excellent two-part series on best practices for m-commerce sites (part 1 and part 2). It’s an excellent read, especially if you’re not sure exactly what is needed for your site. Here are a few of their recommendations:

  • Provide a prominent and persistent search feature at the top of the page
  • Give users the ability to browse by category directly from the home page
  • Enable users to refine their search results

If you’ve let concerns about affordability or difficulty keep you from jumping into mobile commerce, now is the time to go for it! Take a closer look at the m-commerce platforms mentioned above and see which one is most closely aligned with your needs.

About the Author: Cory Gaddis is a regular contributor to the 60 Second Marketer and helps Mobilize Worldwide create mobile marketing campaigns for a wide variety of clients.

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June 18th, 2012

Surprisingly, 52% Use Their Smartphones While Watching TV [Infographic]

Google has a terrific website called Our Mobile Planet that has a number of cool tools and research reports on it. When you get the chance, take a spin around — it’s worth checking out.

They have some great data on the website, including some research into activities people do while their on their smartphones. As you can see from the Pinterest-ready chart below, 52% of those surveyed use their smartphones while watching TV. 51% listen to music. And a full 17% use their smartphones while reading a book.

When all is said and done, this data may not surprise some of you. After all, research from Morgan Stanley indicates that 91% of those surveyed have their mobile phone within reach 24/7. Even so, it gives you some insight into how people are using smartphones as more than just a stand-alone device — instead, they’re using it as a utility to enhance their existing behavior.

What do I mean by that? I mean that smartphones are more than just passive devices used for inbound texts and calls. They’re actually becoming part of our daily existence. In other words, smartphones are becoming all-encompassing utilities that augment our existence and are as much a part of our lives as our wallets, our eyeglasses or our shoes.

Enjoy the data below. And feel free to post it on Pinterest if you think it’s worth sharing.

Posted by Jamie Turner, Founder of the 60 Second Marketer and co-author of “How to Make Money with Social Media” and “Go Mobile.He is also a popular marketing speaker at events, trade shows and corporations around the globe.
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April 4th, 2012

How to Choose an Ad Server for Your Mobile Site or App

FlightStats uses display ads from Google to generate revenue on its mobile-optimized site.

FlightStats uses display ads from Google to generate revenue on its mobile-optimized site.

Are you looking for ways to more effectively monetize your mobile site or app?

In many cases, integrating mobile display advertising is an excellent choice. Forrester predicts that mobile display ad spend will reach $1.2 billion this year and $3.8 billion in 2016, with mobile marketing growth significantly outpacing other media.

Perhaps you’ve already considered mobile display, maybe you’ve even (gasp) hard-coded ads into your site, but find the idea of an ad server a bit daunting.

Have no fear! Rapid growth in the mobile marketing space has generated ad-serving solutions for businesses of every size. To simplify the process, it may be helpful to consider one of three possible solutions:

1. Partner with a single ad network.

This is a great first step into mobile display advertising. An ad network can deliver revenue from a number of advertising campaigns, many of which are tailored for your audience. The network should be able to fill most of your inventory, and may even be able to run campaigns you’ve sold directly. Google’s AdSense and Mojiva are two great options.

2. Utilize a self-service ad server.

With an ad server, you can deliver direct campaigns, ads from multiple networks or house ads to promote your own initiatives. You’ll have more control over what ads run and how they’re displayed, and you can engage in yield optimization to maximize revenue. Plus, one or a few team members can probably handle maintenance. DFP Small Business and mMedia are strong in this category.

3. Integrate a full-service ad server.

If your mobile ad impressions are in the several hundreds of thousands, a full-service solution may be your best bet. Advanced targeting will allow you to monetize more effectively, while robust reporting and forecasting will help you better service your ad clients and support a growing sales team. Perhaps most importantly, you’ll get a customized solution that will grow with your business.

AdMarvel is a popular choice, and DFP is an industry standard for desktop and mobile. It is important to select a full-service ad server very carefully, as the integration should last years, and it’s not something you want to be repeating often.

Here are a few important questions to ask before moving forward with any option:

  • What devices and platforms (web or app) are supported?
  • Which third party vendors (ad networks, rich media) can be integrated?
  • Are high-value features like geo-targeting, demo/behavioral targeting, and conversion tracking offered?
  • Is your property being sold blind? This means that your site’s identity is not revealed to buyers.
  • What kind of uptime can you expect? Uptime is when the server is fully operational. Downtime = lost revenue and unhappy customers.
  • What kind of yield optimization system is offered? Carefully analyze ad prioritization methods to ensure they make sense for your business.

Don’t let another day go by before you begin improving efforts to monetize your growing mobile traffic. Decide which category sounds right for you and reach out to a potential ad-serving partner using the links above.

About the Author: Cory Gaddis is a regular contributor to the 60 Second Marketer and helps Mobilize Worldwide create mobile marketing campaigns for a wide variety of clients.

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The 60 Second Marketer is an online community that provided tools, tips and tutorials for marketers around the globe. It was founded by Jamie Turner, co-author of "How to Make Money with Social Media" and "Go Mobile." For more information about the 60 Second Marketer and Jamie Turner, visit the "contact" link at the top of this page.

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