Category: Marketing Techniques

14 Expert Tips on Conversion Rate Optimization 

Yes, it’s nice when many people come to your website. It’s even nicer, however, if you can actually manage to convert them. That, after all, is why you built the website, is it not? For that reason, today we’re going to look at 14 tips from the experts about how you can optimize your conversion rate.Continue Reading..

11 Best Blog Posts from Dave Kerpen, Jay Baer, Erik Qualman and Others

I don't know about you, but for me, the challenge with the internet isn't that there isn't good content -- it's that there's so much good content.People like Dave Kerpen, Jay Baer, Erik Qualman, Michael Stelzner and others are constantly sharing helpful tips and techniques that can help you grow your business. Because there's so much good content out there, I spend part of my day just sorting through what I want (and need) to read.With that in mind, I've selected 11 best marketing blog posts to help you kick things off for the new year. Each post has an insight or a tip that can help you make 2013 your best year ever, so take a spin through them. And feel free to leave a comment below with your favorite blog post so you can add to this list of the best marketing blog posts.Here goes:
  1. Top 10 Unlikeable Companies of 2012 by Dave Kerpen. Dave and I are good friends and meet just about every week with Erik Qualman, Andrea Vahl, Chuck Martin and others on our Five Star Speakers initiative. This is one of my favorite posts this year, especially since GoDaddy is on the list.
  2. 26 Truths About Me and Convince and Convert by Jay Baer. This 5,000 word post was so good I printed it out and read it in bed while watching the New Year's Eve celebrations. This is an amazingly transparent post with tons of great information about Jay and his team at Convince & Convert.
  3. Socialnomics Video 2013 from Erik Qualman. Erik is another good friend and a key player on the Five Star Speakers team. He's best known as the author of Socialnomics and Digital Leader, which are both excellent books. If you haven't seen his updated version of the Socialnomics video, check it out -- Erik has an amazing ability to take simple statistics and turn them into interesting insights.
  4. How to Build a Platform and Get Noticed in a Noisy World by Michael Stelzner. This is actually a video interview conducted with Michael Hyatt. Michael Stelzner is the founder of Social Media Examiner (always worth reading) and Michael Hyatt is one of my absolutely favorite bloggers and authors. Get to known them both by checking out this post.
  5. Google Plus Emerging as a Back Door to Top Search Results by David Meerman Scott. I got to know David as he mentored me through the launch of Go Mobile and came away impressed with his desire to help others. Most of David's posts are insights and perspectives on where digital communications is and where it's headed, but this post is more of a "How To," which is what makes it especially useful for members of the 60 Second Marketer community.
  6. The 10-Step Content Marketing Checklist by Sonia Simone and Brian Clark. Damn, I wish I was half as smart and eloquent as Sonia and Brian. And I'm not just saying that. Copyblogger continues to impress with great content that's extremely well-crafted and articulated. The post mentioned here is just one of many great examples on their site. Check it out.
  7. SEO: 10 Secrets You Can Use to Get Google to Rank Your Website Higher by Lon Safko. There's an interesting story behind this post. Lon, who is part of the Five Star Speakers team, sent us all an email with tips on SEO. I suggested that his email was so all-encompassing that it should be turned into a blog post. Now, a version of it is on Lon's website (as well as ours!).
  8. 10 Ways to Grow Your Facebook Following by Andrea Vahl. When I have a question about Facebook, who do I turn to? Either Andrea Vahl or Phyllis Khare, both of whom know more about Facebook than anyone else I know. Check out Andrea's post to kick start your Facebook initiative.
  9. Walking Before Running into Augmented Reality by Chuck Martin. Chuck is one of the smartest guys I know. This post from him offers some excellent insights into the world of augmented reality. Put on your thinking cap and check out this post. When it comes to mobile, Chuck is the guy.
  10. The Social Customer by Adam Metz. This isn't a blog post as much as it's a book by my friend Adam Metz. If you want to learn how your business can use social CRM to acquire, monetize and retain fans, friends and followers, check out this book. It's packed with useful tips and techniques.
  11. Re-Branding, Re-Designing and Re-Inventing: 3 Signs it's Time by Phyllis Khare. I'll make one prediction for 2013 that I know will come true -- some company in Southern California is going to hire Phyllis Khare to run their marketing and social media and will grow by leaps and bounds as a result. Phyllis is one of the authors on Facebook All-in-One Marketing for Dummies and knows this stuff inside out. This is a great post by Phyllis with some good tips on re-inventing yourself.
I hope you find these posts helpful. I know I have. And let me know about any other posts you think are worth reading in the comments section below.Jamie Turner is the Founder of the 60 Second Marketer and co-author of "How to Make Money with Social Media" and "Go Mobile." He is also a popular marketing speaker at events, trade shows and corporations around the globe. 

How to Use the Safko Wheel to Discover Hidden ROI Opportunities in Your Marketing

We're honored to have Lon Safko, author of the bestselling book, The Social Media Bible, as a guest writer for the 60 Second Marketer. Lon's newest book is called The Fusion Marketing Bible which talks about what comes after social media. I discovered Fusion Marketing as a result of constantly being asked in interviews “So, what comes after social media?”  Social media has change the way the world markets, sells, and communicates forever. And it has caused us to change at speeds we have never seen before. Of course, all this begs the question, "What's next?"I decided to take that question on as a challenge.  I asked myself, “Where will marketing and sales organization be in say, five years?  How will we be treating traditional, digital, and social media marketing?  That’s when I realized that Traditional Marketing + Digital Marketing + Social Media Marketing = Fusion Marketing!I realized that even now, if you are still calling yourself a “Social Media Expert” then you’re announcing to the world that you have been left behind.  If you’re an expert in Facebook and Twitter, then you’re trying to build a entire marketing strategy restricted to using only one or two tools from all of the marketing tools available today.  Facebook is not a strategy.  Twitter is not a strategy.  They are only tools.If you’re still stuck looking at social media as a stand alone marketing technology, then you’ve been left behind.  Today the term V.P. Social Media Marketing sounds normal, but it is already as obsolete as V.P. of Billboards.  Companies that recognize social media marketing as one set of marketing tools out of many, will be ahead of the curve.What is Fusion Marketing? Fusion Marketing is the next generation of marketing that brings all of our 6,000 years of traditional “push” or “monolog” marketing, the exciting digital marketing tools of the Internet, and social media or “dialog” marketing and fully integrates them into one seamless toolset that will accomplish every objective you set at no additional costs!  Fusion Marketing is such a totally new concept of “Interconnecting” all of your marketing tools that it has been accepted by the United States Patent & Trademark Office as “Patent Pending."As part of the Fusion Marketing concept, I also invented a tool to help you implement your Fusion Marketing called the Safko Wheel.  This tool is available for free with the pre-purchase of the book at or you can make one from scratch.What follows is information about how Fusion Marketing works, how the Safko Wheel works, and how you can use these tools to discover hidden ROI opportunities in your marketing.  When you visit, you can purchase the book and download your free $25 Safko Wheel Marketing Toolkit -- or you can just make one yourself. 

An Example of The Safko Wheel

Traditional Marketing Wheel 

Traditional Wheel AnalysisStep 1 - Select Your Traditional ToolsIn Step 1, we will start by selecting (or creating) the Traditional cards (red), for the Traditional Marketing Tools you used last year, then place them around the Wheel.Step 2 - Perform Fusion MarketingFusion Marketing is about “fusing” all marketing tools together to create new opportunities.  To begin, select one Tool from the Wheel.  Study that Tool for a moment and understand how it really works.  Then, randomly select a second Tool from the Wheel and study it.  Now, connect Tool 1 to Tool 2.Now, ask yourself the question “How can they work together?” such as what if you “put a coupon on the back of your business card” or “put a coupon on your brochure”?  We know that business cards represent a strong interaction, face-to-face, and most likely, you “touched” the other person in the form of a handshake.Would putting a coupon on your brochure make a customer more likely to purchase while holding or viewing your product brochure?  Of course it would!Make Multiple Connections: The next step is to keep Tool 1 and move around the Wheel connecting it to different Tools and discover the opportunities.  Next, move completely around the Wheel keeping the first Tool and connecting it to a different Tool.  When you have completed this, repeat this process with an adjacent Tool and write down all of the discovered opportunities.  Can you see how many different opportunities that can be discovered by looking at your Traditional media in this way?Make Reverse Connections: Once you have gone around the wheel making the one way connections, now you can make reverse connections.  Start with first Toolset (Tools 1 and 2) and “reverse” the connection to identify additional opportunities. Move around the Wheel again making reverse connections such as “put your personal contact information on your coupon," or “put a QR code on your coupon to view your product brochure."If you had a real person to speak with, an individual who represented your company with their personal contact information on your coupon, would that make a prospect more likely to exercise that coupon and converter from a prospect to a customer?  It would!Digital Tool AnalysisStep 3 - The Trinity of Social Media Start with The Trinity of Social Media; Blogging, Micro-blogging, and Social Networks. With only these three Tools, you can accomplish 90% of the total success social media has to offer. Next, add in other Digital Marketing Tools; e.g.: SEO, SEM, Facebook (social networks), Youtube (video sharing), Email, etc.  Tools that you wish to incorporate into this year’s plan or you can look at all of the Tools, first.  If you aren’t familiar with all 20 categories, please read The Social Media Bible (

An Example of The Safko Wheel

Digital / Social Media Marketing Wheel

Step 4 - Perform Fusion MarketingRefer to Step 2 above and repeat the process of Fusing all of your Digital / Social Media Tools together to discover new opportunities.  How many can you identify?Fusion Marketing AnalysisStep 5 - Create A TraDigital ToolsetIn this step, you combine the Traditional Marketing Tools with the Digital / Social Media Marketing Tools you have selected and place them around the Wheel to create a custom TraDigital toolset. And start making connections once again.Step 6 - Perform the Cost of Customer Acquisition (COCA)You will quickly see that there are just too many possible connections.  None of us have the time or resources to pursue all those opportunities.  Actually, with the 20 Top Traditional and the 20 Top Digital / Social Media Tools, there are 8.15 x 1047 or 8 with 47 zeros after it.  We have to trim it down somehow, someway that makes sense.To do this, we will perform the Cost of Customer Acquisition on each Tool (campaign).  Start by listing all of the Traditional campaigns you performed last year on a white-board, yellow pad or spreadsheet.  List every expense, be sure to include all of your overhead.  Total the columns for those expenses.  Estimate the number of new customers each campaign generated.  Finally, divide the totals for each of the expense categories by the number of new customers.  This is your Cost Of Customer Acquisition, (COCA).  These numbers will surprise you, some in a good way and some will cause shock.Step 7 - Eliminate and PrioritizeHere we you eliminate campaigns that were ineffective; the ones with the poor ROI.  This will provide new human and financial resources that we can use later.  Prioritize the remaining Tools you will use for this year’s Fusion Marketing Plan.  Add in any new Tools (cards) you wish to incorporate this year.Step 8 - Perform Fusion MarketingOnce again, refer to Step 2 above and experience the process of Fusing all of your Tools together to discover new opportunities.Strategy, Objective, Tool, and Tactic DevelopmentStep 9 - Define StrategyIn this step we will define “strategy” and create all of the strategies you will need to build a successful Fusion Marketing Plan.  Strategy = Objective + Tool + Tactic.  A Strategy is the outcome, not an item.Create Objectives:Let’s begin by creating 5 Objectives (goals); such as; “increase email list," “drive more attendance to presentations," “perform webinars," or “develop more product awareness."  Write them down.

An Example of The Safko Wheel

Strategy-Objective-Tactic-Tool Wheel

Step 10 - Work the WheelNow it’s time to work the Wheel by placing one of your Objectives from above in the center of the Wheel. Select each Tool, one at a time, and ask, “How can I use this Tools to achieve that Objective?”  Move around the Wheel connecting each Tool to that Objective.  These connections are your Tactics.  Try making multiple connections; using two Tools to connect to the Objective.  Continue around the Wheel.  Record every Tactic.  Repeat with next the Objective until you have fully developed all five Objectives.Step 11 - Prioritize Your ObjectivesNext we will prioritize each Tactic for each Objective then prioritize each Objective, because you can’t do everything.  Remember, now that you have performed your COCA in Step 6, and have eliminated campaigns with a poor ROI, you now have human and financial resources to accomplish additional Objectives.Step 12 - Finalize Your Fusion Marketing Plan It’s the combination all of the Tools and Tactics for each selected Objective that becomes your final list of successful Strategies. Combine all of your final strategies to form your new Fusion Marketing Plan.Execute with Success By utilizing Fusion Marketing and the Safko Wheel process you will only spend resources on your most effective Tactics, on your most effective Strategies, using the most effective Traditional Marketing Tools combined with the most effective Digital Marketing Tools.That’s Fusion Media Marketing!Fusion Marketing is about looking at all of your tools, campaigns, objectives, conversion strategies and everything you do in marketing in a completely different way to identify hidden opportunities to increase your ROI without spending any additional money.For more information on Lon Safko go to, to learn more about Fusion Marketing, and to get your free Safko Wheel Marketing Toolkit download, go to