I’m a visual learner, so I process and retain information much more readily when I see it rather than when I read it or hear it. In fact, I’m pretty sure I would have done much better in school if modern methods of teaching were in place when I was younger. (Today, teachers are much more aware of the different learning styles for students. When I was young, everything was done via lecture and chalkboard.)

Our friends at TollFreeForwarding.com have created an infographic (below) that explains the power of visual communication, especially as it relates to customer service.

Here are just some of the facts outlined in the infographic below:

  • By 2016, 55% of all traffic on the web will be visual
  • YouTube gets 4 billion video views each day
  • Engagement on Instagram is 15X higher than on Facebook
  • 7% of brands in the U.S. are currently using Vine for marketing

Long story short, visual communications is coming on strong, especially as it relates to customer service. Check out the infographic below for more details.